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Condo Hotel

Crystal Bay on the Broadwater

3.5-star apartment with outdoor pool, near Broadwater Parklands

  • Free WiFi and free parking
From
$125

Image gallery

  • Executive Apartment, 2 Bedrooms - Living Area
  • Executive Apartment, 2 Bedrooms - Living Area
  • Pool
  • Pool
  • Executive Apartment, 2 Bedrooms - Living Area
Executive Apartment, 2 Bedrooms - Living Area. Image 1 of 117
1 / 117Executive Apartment, 2 Bedrooms - Living Area
182 Marine Parade, Gold Coast, 4215, QLD, Australia
8.6.Fabulous.
  • Great location. Great broadwater views . Great coffee and steakhouse close by. Would stay…

    Aug 5, 2019

  • clean. tidy. organised. very happy with it. comfy.

    Apr 28, 2019

See all 166 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Property uses a professional cleaning service
  • Social distancing measures are in place
  • Contactless check-in is available

Guests rated location

Quiet
Safe
Easy parking
Walkable
Dining options
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Kitchen

Property highlights

Main amenities

  • 47 smoke-free apartments
  • Weekly housekeeping
  • Near the beach
  • 1 outdoor pool
  • Fitness center
  • Airport shuttle

Feel at home

  • Rollaway/extra beds (surcharge)
  • Kitchen
  • Cookware, dishware, and utensils
  • Stovetop
  • Microwave
  • Full-sized refrigerator/freezer

What’s around

  • In Labrador
  • Surfers Paradise Beach - 3.1 mi / 5 km
  • Chevron Renaissance - 3.5 mi / 5.6 km
  • Cavill Avenue - 3.7 mi / 5.9 km
  • SkyPoint Observation Deck - 4 mi / 6.5 km
  • Warner Bros. Movie World - 9 mi / 14.5 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Traditional Apartment, 1 Bedroom
  • Family Apartment, 2 Bedrooms
  • Apartment, 3 Bedrooms
  • Family Apartment, 1 Bedroom
  • Executive Apartment, 2 Bedrooms
  • Deluxe Apartment, 3 Bedrooms
  • Standard Two Bedroom Apartment
  • Deluxe Two Bedroom Apartment With Two Bathrooms
  • Family Penthouse, 3 Bedrooms, Sea View, Mezzanine
  • Economy Apartment, 1 Bedroom

What’s around

Landmarks

  • In Labrador
  • Surfers Paradise Beach - 3.1 mi / 5 km
  • Chevron Renaissance - 3.5 mi / 5.6 km
  • Cavill Avenue - 3.7 mi / 5.9 km
  • SkyPoint Observation Deck - 4 mi / 6.5 km
  • Warner Bros. Movie World - 9 mi / 14.5 km
  • Wet'n'Wild Gold Coast - 9.2 mi / 14.8 km
  • Robina Town Centre - 9.8 mi / 15.8 km
  • Dreamworld - 13.2 mi / 21.3 km

Getting around

  • Coolangatta Airport (OOL) - 28 min drive
  • Helensvale Station - 9 min drive
  • Gold Coast City Coomera Station - 16 min drive
  • Varsity Lakes Station - 18 min drive
  • Airport shuttle (surcharge)
map
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182 Marine Parade, Gold Coast, 4215, QLD, Australia

At a glance

Size

  • 47 apartments
  • Arranged over 14 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

The front desk is open during the following times:
  • Monday - Friday: 8:30 AM - 5:00 PM
  • Saturday - Sunday: 8:30 AM - 12:30 PM
Front desk staff will greet guests on arrival. Check-in hours are 8:30 AM - 12:30 PM on Sunday.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle*

Parking

  • Free secured onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

The manager

Speaks: English

At the aparthotel

Food and drink

  • Barbecue grills

Things to do

  • Number of outdoor pools - 1
  • Pool sun loungers
  • Fitness facilities
  • Number of spa tubs - 1
  • Steam room
  • Golfing nearby
  • Sauna

Services

  • Tours/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Garden
  • Picnic area

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Closed-captioned TV
  • Doorbell/telephone notification
  • Lever door handles

Languages Spoken

  • English

In the apartment

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
  • Washer/dryer

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Things to enjoy

  • Individually decorated
  • Individually furnished
  • Balcony

Freshen up

  • Shower only
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher

More

  • Weekly housekeeping provided

Fees & policies

Refundable depositPay at property

  • Deposit: AUD 200.00 per stay

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children and extra bedsPay at property

  • Cribs/infant beds are available for AUD 30.0 per day
  • Rollaway beds are available for AUD 30.0 per day

PetsPay at property

  • Service animals exempt from fees

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

Contactless check-in and contactless check-out are available.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard and American Express. Cash is not accepted.

Also known as

  • Crystal Bay Broadwater Apartment Labrador
  • Crystal Bay on the Broadwater Labrador
  • Crystal Bay on the Broadwater Aparthotel
  • Crystal Bay on the Broadwater Aparthotel Labrador
  • Crystal Bay Broadwater Labrador
  • Crystal Bay Broadwater Apartment
  • Crystal Broadwater Labrador

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Crystal Bay on the Broadwater does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Onsite parking includes off-street options.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 2:00 PM - midnight. Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Cav's Steakhouse (3-min walk), The Lazy Lobster Steak & Seafood Restaurant (12-min walk), and Aqua Front (12-min walk).
  • Yes, an airport shuttle is available.
  • Crystal Bay on the Broadwater has an outdoor pool, a sauna, and a steam room, as well as a picnic area and a garden.
8.6.Fabulous.
  • 6.0.Good

    Resort seems rather tired

    The unit we had was rather run down - no handle on the fridge door and no shelves on the inside of the door so consequently nowhere to store bottles upright. The smoke alarm was dangling about 20cm from the ceiling by a wire. Cleanliness was average at best - just don't look in the corners. Despite an email from hotels.com telling us that as gold members we had a guaranteed late checkout, when we asked at the front desk, we were told we had been given a room upgrade instead (two bedrooms instead of one, which was unnecessary since there were only two of us).

    Amanda, 3 night trip, Oct 10, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Great experience

    Stay was great. Unfortunately 3 day lockdown so nothing available. Apartment was clean and well presented. Would recommend.

    Karen, 4 night trip with friends, Jun 27, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Ok for the price. A bit old and hence a bit of wear & tear. Acoustics not ideal, could hear neighbours during the night. Overall recommended if not fussy

    6 night family trip, Jun 22, 2021

    Verified Wotif guest review

  • 6.0.Good

    The Dishwasher was dirty, all the coffee cups and wine Glasses were Dirty Majority of the linen was Dirty and ripped

    Bryce, 4 night family trip, Jun 8, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Nice spot overlooking the broadwater and park, also short walk to shops and restaurants

    5 night trip, Jun 8, 2021

    Verified Lastminute guest review

  • 10.0.Exceptional

    Great value for location and comfort.

    Very clean and comfortable room. Would have liked the Gym to be open earlier than 7.30, so it could be used before work, but thats not a huge thing.

    Wayne, 3 night business trip, Jun 5, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    nothing. There was information package in the room. Could not get the TV to work - kept showing no signal.

    2 night family trip, Jun 1, 2021

    Verified Wotif guest review

  • 10.0.Exceptional

    5/5 To be honest, we did not expect anything going there. We booked this place through Wotif and we literally just needed a place to sleep, knowing we would spend our time out and about in Surfers Paradise, thus, needing a place just to sleep at night time. When we got there, we were absolutely amazed by the little apartment that we rented for the weekend (we were a group of 4 - 2 couples). It had an amazing view on the Nerang river, a lovely balcony, the amenities were very clean and spacious. Very well equipped kitchen with a dishwasher, a cooktop, a fridge and also a laundry with a washing machine and dryer. We just could not believe that we would be having such a great space for the weekend. It made us so comfortable and was a good feeling coming back at the end of the day to relax. The best thing about this accommodation is the Pool area. The pool is heated at the end of the day and the temperature is just awesome! The spa is terrific! The hot and bubbly water makes it just perfect to end the day with! Would really recommend this place. It is very close to surfers paradise and it is just perfect for a simple, relaxing holiday!

    3 night trip with friends, May 26, 2021

    Verified Wotif guest review

  • 8.0.Very Good

    This was a self contained apartment. A little bit dated though. Furniture could do with an update. Very spacious with nice views from the outdoor balcony. Very quiet. Adequately stocked for our home away from home for three weeks. Includes dishwasher, washing machine, dryer and kitchen utensils. Close to restaurants, petrol station and the walking track. Reasonably priced. Will definitely stay again next time. Overall a very enjoyable experience. Bed was very comfy.

    21 night romance trip, May 3, 2021

    Verified Expedia guest review

  • 6.0.Good

    We had a room at front with good view of river but the noise from the pool and spa and guests entering and leaving premises was not good. The pool and spa are open till 9 and the noise from spa motor meant we had to close windows and door to hear the TV. Other guests did not consider their noise in pool was intrusive.

    3 night romance trip, Apr 13, 2021

    Verified Expedia guest review

See all 166 reviews