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All properties in Zermatt, Valais, Switzerland
1 room, 2 adults

Hotel Romantica

3-starHotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.
Chrum 21, Zermatt, VS, 3920, Switzerland

Mountain hotel with bar/lounge, near Matterhorn Ski Paradise
  • Free buffet breakfast and free WiFi
  • Collect stampsYou can collect® Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • This is a unique property with stunning views and close to city center. Great service and…Aug 8, 2020
  • hosts were quite friendly and accommodating. we truly enjoyed our stayFeb 14, 2020

Hotel Romantica

from $218
  • Superior Double Room
  • Single Room
  • Romantic Suite
  • Traditional Cottage, Annex Building (Stadel - low ceiling 1,80m)
  • Cozy Double Room
  • Junior Suite
  • Romantica Double Room

What’s around Hotel Romantica


  • In Zermatt City Centre
  • Matterhorn Ski Paradise - 1 min walk
  • Matterhorn Museum - 2 min walk
  • St. Mauritius Church - 3 min walk
  • Mountaineers Cemetery - 3 min walk
  • Zermatt–Sunnegga Funicular - 8 min walk
  • Zermatt-Furi Gondola - 10 min walk
  • Sunnegga Ski Resort - 35 min walk

Getting around

  • Geneva International Airport (GVA) - 162 min drive
  • Sion (SIR) - 75 min drive
  • Zermatt Gornergratbahn Station - 6 min walk
  • Zermatt Station - 6 min walk
  • Zermatt (QZB-Zermatt Train Station) - 6 min walk

At a glance

Key facts

Hotel size

  • This hotel has 15 rooms
  • This hotel is arranged over 4 floors


  • Check-in time 2 PM-9 PM
  • Check-out time is 10 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
The front desk is open daily from 7:30 AM - 9 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • No onsite parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Bar/lounge
Things to do
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snowboarding nearby
  • Snowshoeing nearby
  • Front desk (limited hours)
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Number of buildings/towers - 1
  • Elevator
  • Garden
  • Terrace
  • Television in common areas
Languages Spoken
  • Danish
  • English
  • French
  • German
  • Italian
  • Norwegian
  • Portuguese
  • Spanish
  • Swedish

In the room

Home comforts
  • Coffee/tea maker
Sleep well
  • Down comforter
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe

Special features



  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snowboarding nearby
  • Snowshoeing nearby

Hotel Romantica’s small print

Also known as

  • Hotel Romantica
  • Hotel Romantica Zermatt
  • Romantica Zermatt
  • Romantica Hotel Zermatt
  • Hotel Romantica Hotel
  • Hotel Romantica Zermatt
  • Hotel Romantica Hotel Zermatt


Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Switzerland).

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.5 per night for guests aged 6-16 years old. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Romantica

  • Does Hotel Romantica offer free cancellation for a full refund?
    Yes, Hotel Romantica does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Romantica?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Romantica?
    Sorry, there's no onsite parking at Hotel Romantica.
  • Are pets allowed at Hotel Romantica?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Hotel Romantica?
    You can check in from 2 PM - 9 PM. Check-out time is 10 AM.
  • Are there restaurants at or near Hotel Romantica?
    Yes. Nearby restaurants include Restaurant du pont (3-min walk), Restaurant Weisshorn (3-min walk), and Pizzeria Le Vieux Valais (4-min walk).
  • What is there to do at Hotel Romantica and nearby?
    During the winter, enjoy nearby recreation like ice skating and cross-country skiing, and return when the snow melts for hiking and mountain biking. Hotel Romantica also has a garden.

Recent reviews

Exceptional 9.8 From 79 reviews

Exceptional 10.0
Everything was perfect. Great location in the center of everything. Clean, comfortable rooms. Excellent breakfast. Thor and Michelle are wonderful hosts. Highly recommend.
Todd, us7 night family trip
Exceptional 10.0
Cozy stay
Nice hotel with amazing breakfast selection. All the staff are very helpful and courteous. The rooms are cozy with great views.
Pritish, us1 night trip
Exceptional 10.0
Owners / staff were absolutely wonderful. Very friendly and helpful on suggestions for hiking, skiing routes. Very clean and quaint.
us3 night romance trip
Exceptional 10.0
Michelle and Thor were wonderful hosts.
Richard, us2 night trip
Exceptional 10.0
Charming Swiss Chalet!
This hotel is oozing with Swissness charm! The garden at the entrance is beautiful, with eidelweiss growing! It is a small place and feels like a B&B. The owners are very friendly and helpful. We loved our stay!
Kelley, us2 night family trip
Exceptional 10.0
Wonderful stay in a fantastic hotel. Owners took good care of us and clearly care about running a good hotel. Perfect location (albeit up a short steep hill!). Worth the climb!!!
Jennifer, us2 night family trip
Exceptional 10.0
Magical place
Unbelievable place! Michelle and Thor are incredible hosts!
Jeanine, us1 night romance trip
Exceptional 10.0
Very good location in the center of everything !!!
us5 night trip with friends
Exceptional 10.0
Hotel Romantica was exactly what I needed for my solo weekend trip to Zermatt. Thor and the whole hotel staff were friendly and welcoming, and they helped me with my late check-in, early check-out, and in providing all sorts of recommendations for skiing at Matterhorn and eating around the village. You could not ask for kinder people and I would wholeheartedly recommend and come back to the hotel for my next trip! The location is extremely convenient and is <10 minute walk to the train station and the resort train that leads up to the ski resorts. There is plenty of food and ski rental shops around and the single room I stayed in had everything I needed. Thank you again!
Elaine, us2 night trip
Exceptional 10.0
Lovely cozy hotel in the heart of Zermatt
A lovely cosey hotel that is family run and very friendly. Ideally placed just off the Main Street within easy reach of the train station and ski buses. Ample breakfast. Nicely appointed rooms. Always a great welcome from Michèle and Thor.
David, us2 night trip with friends

Hotel Romantica