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Hostal Helena 2, Madrid

2 stars
Gran Via, 44 - 2nd izqMadridMadrid28013Spain, 800-491-6126
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2.8 / 5
  • The location is excellent if it is you wa t to stay out late at night. Don't expet…Jan 16, 2016
  • The location of the hotel is excellent, next to metro station. The room was Ok, but it…Aug 24, 2015
82See all 82 Hotels.com reviews
From 84 reviewsTripAdvisor Traveller Rating

Hostal Helena 2, Madrid

Hotel Info: 866-539-8117

from $95
  • Family Room, Private Bathroom
  • Basic Double Room, Private Bathroom
  • Basic Quadruple Room, Private Bathroom
  • Basic Room, Private Bathroom (Quintuple)
  • Basic Triple Room, Private Bathroom
  • Basic Triple Room, Private Bathroom
  • Basic Room, Multiple Beds, Private Bathroom
  • Family Room, Private Bathroom
  • Basic Quadruple Room, Private Bathroom
  • Basic Quadruple Room, Private Bathroom
  • Basic Room, Private Bathroom (Quintuple)
  • Family Room, Multiple Beds, Private Bathroom
  • Basic Triple Room, Private Bathroom

At a glance

Key facts

Hotel size

  • This hotel has 11 rooms
  • This hotel is arranged over 1 floor

Arriving/leaving

  • Check-in time 4 PM-11:30 PM
  • Check-out time is 11:30 AM
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation.
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport drop off (available on request) *

Other information

  • Smoke-free property
  • No alcohol served onsite

Also known as

  • Helena 2 Hostal
  • Hostal Helena 2
  • Hostal Helena 2 Madrid

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Optional extras

Parking is available nearby and costs EUR 20 per night

Airport shuttle service is offered for an extra charge of EUR 30,00 per vehicle

In the hotel

Services
  • 24-hour front desk
  • Luggage storage
Facilities
  • Number of buildings/towers - 1

In the room

Sleep well
  • Memory foam mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
Be entertained
  • 19-inch TV
  • Digital TV channels
Stay connected
  • Free WiFi

Hostal Helena 2, Madrid’s small print

Also known as

  • Helena 2 Hostal
  • Hostal Helena 2
  • Hostal Helena 2 Madrid

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Optional extras

Parking is available nearby and costs EUR 20 per night

Airport shuttle service is offered for an extra charge of EUR 30,00 per vehicle

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.8 /5 from 82 reviews

Hostal Helena 2, Madrid
Good3.0 / 5
Good location
Great location and deal. Just wish they accepted credit cards instead of cash only. Maybe the person at check in want familiar with how to use the credit card machine they had
1 night romance trip
Hostal Helena 2, Madrid
Fair2.0 / 5
If you want a place to sleep
If you need a place to sleep ONLY!!! Then this is the place to stay. Overall this is a 2 star, so don't expect to be sleeping in 4 or 5 star hotel beds. Cleanliness was not the best, the sheets looked washed but were stained, the shower was not the best either but we were able to shower still. We only stayed one night, and that was it. The best feature about this hotel is the LOCATION! It is right in the dead center of everything! Everything is within walking distance!
1 night family trip
Hostal Helena 2, Madrid
Good3.0 / 5
good choice
A bit loud but in a GREAT area! Price is right.
2 night trip with friends
Hostal Helena 2, Madrid
Poor1.0 / 5
DONT STAY HERE WORST EVER!
Worst place i ever stay in my life went with 2 friends and this is the worst noting like the pics you see the staff dont Speak english and was very rude asked for 3 single beds and give us a Double and a single beds dont stay here! They give us one toilet roll for 3 days and we ask for more they had none left we ask to bed extra bed in they said they had none and we saw 2 in where you keep your bags!
2 night trip with friends
Hostal Helena 2, Madrid
Fair2.0 / 5
Not allowed to check in before 4 pm, have to check out by 11am Charge to leave luggage, very little English, bad wifi signal, damped room Very basic toiletries
1 night family trip

See all reviews

Hostal Helena 2, Madrid

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