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All properties in Nusa Dua, Indonesia
1 room, 2 adults

Mercure Bali Nusa Dua, Nusa Dua

4-star4 stars
Great for familiesThis property has good facilities for families.
Jalan Nusa Dua Selatan Lot SW 03, Nusa Dua, Bali, 80363, Indonesia

Upscale beach hotel with outdoor pool, near Bali National Golf Club
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
WiFi
Good internet service
Beach
Beautiful beach
Room
Room needs to be improved
Comfort
More comfort would be nice

Mercure Bali Nusa Dua, Nusa Dua

from $41
  • Deluxe Room, Terrace, Pool View
  • Deluxe Room, Terrace, Garden View
  • Superior Room, Pool View
  • Superior Room, Garden View
  • Junior Suite
  • Deluxe Room, Terrace, Pool View
  • Deluxe Room, Terrace, View
  • Superior Room, Garden View
  • Superior Room, Pool View

What’s around Mercure Bali Nusa Dua, Nusa Dua

Top spots nearby

Recommended by this property

  • Bali National Golf Club (5-minute walk)
  • Puja Mandala (11-minute walk)
  • Bali Nusa Dua Convention Centre (15-minute walk)

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 14 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 198 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2 PM-6 PM
  • Check-out time is noon
  • Express check-in
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

Offsite

  • Free area shuttle within 2.00 km

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Beach bar
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Barbecue grills
Things to do
  • Free beach cabanas
  • Beach sun loungers
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Bicycle rentals on site
  • Beach umbrellas
  • Free pool cabanas
  • Free use of nearby fitness center
  • Beach towels
  • Swim-up bar
  • Pool umbrellas
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 2153
  • Conference space size (meters) - 200
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2012
  • Garden
  • Terrace
  • Library
Accessibility
  • Accessible bathroom
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Indonesian

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours.

Mercure Bali Nusa Dua, Nusa Dua’s small print

Also known as

  • Bali Mercure
  • Mercure Bali Nusa Dua Nusa Dua
  • Mercure Bali Nusa Dua Hotel Nusa Dua
  • Bali Mercure Nusa Dua
  • Mercure Bali Nusa Dua Hotel
  • Mercure Bali Nusa Dua Hotel
  • Mercure Bali Hotel Nusa Dua
  • Mercure Bali Nusa Dua
  • Mercure Nusa Dua
  • Mercure Nusa Dua Bali
  • Nusa Dua Mercure

Policies

Reservations are required for golf tee times, massage services, and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for IDR 350000.0 per stay

Buffet breakfast is offered for an extra charge of IDR 100000 for adults and IDR 50000 for children (approximately)

Airport shuttle service is offered for an extra charge of IDR 195000 per vehicle (one-way)

Wired Internet access is available in guestrooms for IDR 950000 per stay (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Good 7.4 From 109 reviews

Fair 4.0
This is a rating for the service. I made a RSVP with Mercure like a month ago for 3 nights. I choose Mercure because my friend had a wedding at Hotel Mulia. So, Mercure seem to be the perfect location for holiday and wedding. 2 days before my departure to Bali, I received an email from Mercure informing me that they made a mistake and have relocated me to Tijili Benoa without the courtesy to inform and ask whether it would be okay for them to do so. They arranged me to stay there for 2 nights only, which means I have to pack and unpack again on Sunday just to return to my original booking with Mercure. Even if I go along with their arrangement, there was no detail whether they would offer a free upgrade, or offer something as an apology for their mistake. So, I offer them a solution, either to give a full refund with no cancellation fee, or a complimentary upgrade at Mercure so we don't have to move back and forth to different hotels, or a free upgrade at other hotel and stay there for 3 nights. Result to my solution, Mercure confirmed they have room for me. I was going to stay at Mercure but when I saw comments and realize I was not the only one and they people who checked in before check in into a room where the aircon wasn't working well. There were other people who had been relocated too and so far, the comments are not good. In order to avoid any mishaps, I decided to stay at different hotel and demand for a full refund with no cancellation fee and Mercure agreed to it
sg3 night trip
Poor 2.0
We arrived at the hotel and we were taken to a room, which was not ready at check in time which was 2pm. The room looked okay from a glance other then the fact that we asked for a balcony as I am a smoker. We asked to be moved to a smoking room - apparently there were none available. We asked someone to come and open our window to let fresh air in, well, when he arrived and came into the room and took his shoes of I have never smelt anything like it. He left, we had to ask for an extra pillows as we were only given one each. When we went to have a shower there was mould every where, we were only also given one towel for 2 people. I called for them to bring up another towel which took 1 hour for them to bring. The air conditioning went from 0-100, you were either sweating or you were a popsical - we opted to be a popsical, we asked for an extra blankets and that never arrived, to top it off this place had bed bugs, I had bites all over me the next morning The next morning we went down to reception and asked to speak to the manager 'Ardin' who understood what we were complaining about, she said she was going to offer a refund for the nights, we were happy with this and moved hotels, I am still waiting for an email from her confirming the refund and money DO NOT STAY HERE
auOther trip
Fair 4.0
Disappointing stay at Mercure
Was disappointed in this hotel - generally didn’t feel like there were enough staff around - getting a drink or ordering food in the restaurant took ages and tables remained uncleared. Very pricey too and as the hotel is away from the main drag you are a captive audience. The bedroom was ok but could have done with some better lighting. The room I stayed in was in a noisy part of the hotel with noise from other guests at all times of day and night. And there were very few sun beds - most of which were ‘bagged’ by families first thing so no places to sit and read if you wanted to. This was a families hotel I think - and did not suit me or what I was looking for in my stay in Bali for that part of my trip. If you like noisy children diving into the pool - this will suit you but if you are looking for something more tranquil - go somewhere else.
Miriam, gbOther trip
Fair 4.0
Do Not Stay Here
We requested a non smoking room with twin beds - there were cigarette butts in the bin and the rooms stunk of cigarette smoke - YUCK. The beds were like sleeping on the back of a ute using a toolbox for a pillow. The bed linen was not clean and the toilet and shower are in the room separated by a bit of frosted glass. The walls were paper thin and we could hear all of our neighbouring rooms and above us kept moving a chair in and out - it sounded like they were in the room. The breakfast was less then ordinary and I would not recommend this hotel to anyone. The staff did show us a "suite" the only difference was it had a lounge chair in it. We left after our first night - the only reason we stayed the first night was we arrived at midnight and had to stay. We found a fantastic new resort the next morning and went on to enjoy the rest of our holiday.
Mel, auOther trip
Fair 4.0
Looks nice from outside but inside(the room) is not very clean. The hotel provides two bottled drinking waters in the room but they had toothpaste/soap scums all over them which I am guessing is left by previous guests (so I didn't bother to even touch them). window seals and windows should be cleaned they were too filthy I didn't even want to touch them. There are endless number of ants coming out from behind the walls and corner of the ceiling. breakfast is ok. Gym is small but clean and nice. The hotel rooms are smokefree but there are smoking areas everywhere so smoke gets into the rooms. Group tourists are very loud and inconsiderate.
Jason, nz1 night trip

Mercure Bali Nusa Dua, Nusa Dua

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