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Swissotel Makkah, Mecca

5-star5 stars
Abraj Al Bait Complex. Ajyad st.Mecca21955Saudi Arabia

Luxury hotel in Mecca with 3 restaurants, bar/lounge
  • Free WiFi in lobby
Very Good8.2
Breakfast
Tasty breakfast
Service
Fantastic service
Vibe
Awesome vibe
WiFi
Complaints about WiFi
312See all 312 Hotels.com reviews
From 1,856 reviewsTripAdvisor Traveller Rating

Swissotel Makkah, Mecca

from $132
  • Classic Room, 1 King Bed, View
  • Classic Triple Room, City View
  • Classic Triple Room, View (Haram)
  • Classic Triple Room, View (Kaaba)
  • Junior Suite, City View
  • Junior Suite, View (Haram)
  • Junior Suite, View (Kaaba)
  • Classic Room, City View
  • Classic Room, View (Haram)
  • Classic Room, View (Kaaba)
  • Classic Quadruple Room (Kaaba View)
  • Classic Quadruple Room (Haram View)
  • Classic Quadruple Room (City View)
  • Suite, 2 Bedrooms, City View
  • Suite, 2 Bedrooms (Kaaba View)
  • Double Room

About Swissotel Makkah, Mecca

Towering hotel right next to Mecca's sacred Al-Haram mosque

Part of Abraj Al-Bait

Swisshotel Makkah is part of the Abraj Al-Bait towers complex in the center of Mecca, and has a direct entrance via Ajyad Street to Al-Haram mosque. Jabal-Al-Noor sacred mountain is a 20-minute drive away, and Mecca Airport is 33 minutes.

Visiting the Kaaba

Within the vast Al-Haram mosque complex lies the sacred Kaaba sanctuary and Zamzam well. There's also shopping right on hand in Abraj Al-Bait mall, where you'll find 5 floors of stores and an international food court.

3 dining options

Al Ruwad Restaurant seats up to 2,500 diners, with a generous hot and cold buffet at breakfast, while the smaller Ajwaa Restaurant serves gourmet Mediterranean food. You can check emails in the business center, then head to Al Ruwad Tea Lounge for tea and pastries.

Nespresso® machines and prayer rugs

The hotel's 1,487 contemporary guestrooms and suites have prayer rugs and loudspeakers to transmit prayers, with views over the mosque or city from upper floors. All have WiFi, flat-screen TVs, and Nespresso® machines, along with fridges and ergonomic desks.

At a glance

Key facts

Hotel size

  • This hotel has 1,487 rooms
  • This hotel is arranged over 43 floors

Arriving/leaving

  • Check-in time 5 PM-midnight
  • Check-out time is noon
  • Express check-in/out
A valid permit to perform Hajj must be presented at airport and hotel check-in from August 11-30, 2018. Guests without valid permits will not be able to check-in. For permit-related questions, please contact the hotel or airline directly. Contact information is provided on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

  • Local laws may restrict unmarried guests from sharing a room

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transportation

Parking

  • No parking

Other information

  • No alcohol allowed onsite
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • 24-hour room service
Working away
  • Business center
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 2011
Accessibility
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Digital TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Ajwaa Restaurant - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Happy hour is offered.

Cafe Swiss - Onsite restaurant. Happy hour is offered. Reservations are required.

Al Rowad Restaurant - This fine-dining restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.

Swissotel Makkah, Mecca’s small print

Also known as

  • Makkah Swissotel
  • Swissotel Makkah
  • Swissotel Makkah Hotel
  • Swissotel Makkah Hotel Mecca
  • Swissotel Makkah Mecca

Policies

Only Muslims are allowed to enter the holy cities of Mecca and Medina.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

WiFi is available in guestrooms for SAR 15 per hour (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Swissotel Makkah, Mecca

Landmarks

  • Heart of Mecca
  • Abraj Al-Bait Towers - 6 min walk
  • King Fahad Gate - 42 min walk
  • Great Mosque of Mecca - 3.1 mi / 4.9 km
  • Safa and Marwah - 3.1 mi / 4.9 km
  • Faqih Mosque - 2.8 mi / 4.5 km
  • Well of Zamzam - 3 mi / 4.9 km
  • Kaaba - 3 mi / 4.9 km

Getting around

  • Jeddah (JED-King Abdulaziz Intl.) - 69 min drive
  • Onsite parking not available

Recent reviews

Very Good 8.2 From 312 reviews

Swissotel Makkah, Mecca
Exceptional10.0
Wonderful Hotel!!
Hotel was super clean, friendly helpful staff, super close to Mekka and shopping, great breakfast!!
Dalia, us2 night trip
Swissotel Makkah, Mecca
Very Good8.0
أنا زعجني انني حاجز غرفة ثلاثية مطلة عالكعبة مت قبل شهر ولما وصلت اخبرني ان جميع الغرف الثلاثيه مليانة . فكيف هيك ؟؟؟ قاموا باعطائي غرفة ثنائية و تركيب تخت اضافي لكنه غير مريح كما لو كان سريرا نظاميا بغرفة ثلاثية كما اصبحت الغرفة ضيقه جدا بعد تركيب السرير لان الغرفة الثلاثية اكبر كن المزدوحه . ارجو ااالتزام بالحجز والمصداقيه
BASEM, us2 night trip
Swissotel Makkah, Mecca
Very Good8.0
Excellent in terms of all services and location.
The hotel is excellent in terms of all services, except the elevators which are not very adequate . My room was upgraded from city view to haram view free of charge. The breakfast was superb.
Abba, us5 night family trip
Swissotel Makkah, Mecca
Exceptional10.0
it was a blessent place
it was a very excellent place, clean and excellent staff, location was near to the Holy Mosque, the mattresses was comfortable and the elevator never busy, the small Mosque in the tower was easy to access and comfortable to pray in it
amani, us2 night trip
Swissotel Makkah, Mecca
Exceptional10.0
Best Stay
the best for kaaba view room
Shuvro, us7 night family trip

See all reviews

Swissotel Makkah, Mecca

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