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1 room, 2 adults

Hard Rock Hotel Cancun - All Inclusive, Cancun

4.5-star4.5 stars
Blvd Kukulcan KM 14.5, Hotel Zone, Cancun, QROO, 77500, Mexico

4.5-star beachfront hotel with spa, near Aquaworld
  • Free buffet breakfast, free WiFi, and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Fabulous8.8
Location
Great location
Food
Delicious food
Vibe
Awesome vibe
Room
Great room
536See all 536 Hotels.com reviews
From 12,919 reviews

TripAdvisor Traveller Rating

Hard Rock Hotel Cancun - All Inclusive, Cancun

from $408
  • Deluxe Room
  • Deluxe Gold two double beds, lagoon view
  • Deluxe Platinum king bed, ocean view
  • Deluxe Diamond, Ocean View
  • Deluxe Family, lagoon view
  • Deluxe Platinum, two double beds, ocean view
  • Deluxe Gold king bed, Lagoon view
  • Rock Suite Platinum, ocean view
  • Rock Royalty Level- Deluxe Platinum
  • Deluxe Room, 1 King Bed (GOLD-PURE)
  • Deluxe Room, 2 Double Beds (Gold- Pure)
  • Rock Suite Platinum, Ocean View

What’s around Hard Rock Hotel Cancun - All Inclusive, Cancun

Landmarks

  • In Zona Hotelera
  • Aquaworld - 9 min walk
  • Cancun Interactive Aquarium - 28 min walk
  • La Isla Shopping Mall - 31 min walk
  • Delfines Beach - 38 min walk
  • El Rey Ruins - 43 min walk
  • Maya Cancun Museum - 22 min walk
  • Ballenas Beach - 5 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 21 min drive
  • Free self parking
  • Free valet parking
  • Limited parking
  • Airport shuttle

About Hard Rock Hotel Cancun - All Inclusive, Cancun

Luxury hotel in Cancun's Hotel Zone

Minutes from Aquaworld

Overlooking the Caribbean Sea in Cancun's Hotel Zone, the Hard Rock Hotel Cancun - All Inclusive is on a white-sand beach filled with sun loungers and access to watersports. With a 12-minute walk you can have an underwater experience in a mini-submarine at Aquaworld.

High-end shopping, golf

Shopping lies a 4-minute drive away at both the open-air, canal-lined La Isla Shopping Village, and the high-end boutique mall Luxury Avenue - think Cartier and Burberry. You can tee off on a Jack Nicklaus-designed course with a 20-minute drive to the Riviera Cancun Golf Club.

Outdoor pool, 6 restaurants

Cooling off is easy at the outdoor pool, featuring swim-up bars and ocean views, and you can follow up with a decadent spa treatment. Relax with onsite Pilates and yoga classes. Dining choices are dizzying with 7 restaurants, including Asian fare at Zen and Italian at Ciao, and you can order drinks from 6 different bars. Airport transportation is available for a surcharge.

Balcony and free WiFi

With bright decor and rock-and-roll style, the air-conditioned guestrooms feature balconies, flat-screen TVs, and free WiFi. After a soak in a jetted tub, you can enjoy a nightcap from the liquor dispenser before turning in on Sleep Like a Rock® bedding.

At a glance

Key facts

Hotel size

  • This hotel has 601 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club (ages 4 - 12)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking (limited)

Other information

  • Smoke-free property
  • All-inclusive rates available
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (free)
Food and drink
  • Free buffet breakfast daily
  • 6 restaurants
  • 4 bars/lounges
  • 2 poolside bars
  • 2 swim-up bars
  • 24-hour room service
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Basketball on site
  • Pilates classes on site
  • Playground on site
  • Yoga classes/instruction on site
  • Golf lessons available nearby
  • Golfing nearby
  • Beach towels
  • Pool sun loungers
  • Health club
  • Pool umbrellas
  • Arcade/game room
  • Billiards or pool table
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 16408
  • Conference space size (meters) - 1524
  • Conference center
  • Computer station
Services
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • Private spa tub
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

All inclusive

All-inclusive room rates at Hard Rock Hotel Cancun - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • In-room liquor dispensers

Activities and facilities/equipment
All non-motorized water sports are included.

Land activities
  • Fitness facilities
  • Tennis
  • Tennis lessons
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing
  • Language
  • Water fitness

Kids' club
  • Supervised activities for children between 4 and 12 years old

Not included
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Transportation to offsite activities

Spa

The Rock Spa has 19 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body treatments, and manicures and pedicures.

Dining

The Market - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Frida - This restaurant specializes in Mexican cuisine and serves lunch and dinner.

Ciao - This restaurant specializes in Italian cuisine and serves breakfast and dinner.

Zen - This restaurant specializes in Asian cuisine and serves dinner only.

Ipanema - This restaurant specializes in Brazilian cuisine and serves dinner only.

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Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 60 per person (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Fabulous 8.8 From 536 reviews

Hard Rock Hotel Cancun - All Inclusive, Cancun
Exceptional10.0
Amazing stay at HR Cancun
We had a really amazing stay at Hard Rock Cancun. The vibe ,food,location ,night entertainment everything was awesome. Great hospitality from everyone at the hotel and food at the zen restuarant was too good.will definitely come again.
, us3 night family trip
Hard Rock Hotel Cancun - All Inclusive, Cancun
Exceptional10.0
Amaizing relaxation trip
Perfect!
Mohamed, us7 night family trip
Hard Rock Hotel Cancun - All Inclusive, Cancun
Very Good8.0
Exceptional Service
Exceptional service. Great food options. Had a fabulous Brazilian churrascaria and tepenyaki grill and lots of poolside activities. A bit disappointed with the spa as there is literally nothing more to it than the services (massage, facial, etc). No sauna, steam room, hydrotherapy, etc. It is a bit noisy so bring earplugs if your a light sleeper. Overall a fabulous stay.
Kimber, us5 night romance trip
Hard Rock Hotel Cancun - All Inclusive, Cancun
Very Good8.0
Great party hotel. Great service
Fantastic party hotel, staff were amazing. Drinks good but kind of weak, food was ok but got a little old. Both normal for all inclusives. Would go back
Christopher, us5 night romance trip
Hard Rock Hotel Cancun - All Inclusive, Cancun
Exceptional10.0
Best place in Cancun
Great experience there. Will stay there again.
, us1 night romance trip

See all reviews

Hard Rock Hotel Cancun - All Inclusive, Cancun

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