Guests
All properties in Mantilhue, Los Lagos Region, Chile

Termas Puyehue Wellness & Spa Resort

4-star hotel in Mantilhue with 2 outdoor pools and spa

  • Free WiFi and free parking
From
$229

Image gallery

  • Pool
  • Pool
  • Outdoor Pool
  • Superior Single Room - Balcony View
  • Pool
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Ruta 215 Km 76, Mantilhue, Los Lagos, Chile
9.0.Superb.
  • Check in and check out with Andrea B. Thank you Andrea for an excellent experience!

    Mar 25, 2019

  • Lovely property from another era. Puyehue is a sprawling lodge style hotel perched on a…

    Jan 6, 2020

See all 17 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 107 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • 2 outdoor pools and indoor pool
  • Hot springs

For families

  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom
  • Free toiletries
  • Garden
  • Terrace

What’s around

  • In a national park
  • Lake Rupanco - 14.8 mi / 23.9 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room
  • Superior Double
  • Superior Single Room
  • Standard Single Room

Location

Ruta 215 Km 76, Mantilhue, Los Lagos, Chile
  • In a national park
  • Lake Rupanco - 14.8 mi / 23.9 km

What’s around

Landmarks

  • In a national park
  • Lake Rupanco - 14.8 mi / 23.9 km

At a glance

Hotel size

  • This hotel has 107 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 4:00 PM-midnight
  • Check-out time is 11:00 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
  • Free reception
  • Coffee/tea in a common area

Things to do

  • Bowling alley on site
  • Free bicycles on site
  • Miniature golf on site
  • Hiking/biking trails on site
  • Playground on site
  • Volleyball on site
  • Ecotours nearby
  • Kayaking nearby

Working away

  • Business center
  • Conference space
  • Computer station

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Hair salon
  • Luggage storage
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 3
  • Elevator
  • Rooftop terrace
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Doorbell/telephone notification
  • Lever door handles

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • Cable/satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Puyehue has 4 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with hot springs/mineral springs, a sauna, and a steam room.

The spa is open daily.

Dining

Los Troncos - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Bar el Pescador - Onsite bar. Guests can enjoy drinks at the bar. Open daily.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis court
  • Spa tub
  • Tennis on site
  • Bowling alley on site
  • Free bicycles on site
  • Miniature golf on site
  • Hiking/biking trails on site
  • Playground on site
  • Volleyball on site

Nearby

  • Ecotours nearby
  • Kayaking nearby

Small print

Also known as

  • Puyehue Resort
  • Termas Puyehue Wellness Resort Mantilhue
  • Termas Puyehue Wellness Mantilhue
  • Hotel Termas Puyehue Wellness & Spa Resort Mantilhue
  • Mantilhue Termas Puyehue Wellness & Spa Resort Hotel
  • Hotel Termas Puyehue Wellness & Spa Resort
  • Termas Puyehue Wellness & Spa Resort Mantilhue
  • Termas Puyehue Wellness Resort
  • Termas Puyehue Wellness
  • Termas Puyehue Wellness Spa Resort
  • Termas Puyehue Wellness & Spa
  • Termas Puyehue Wellness
  • Termas Puyehue Wellness & Spa
  • Termas Puyehue Wellness & Spa Resort Hotel
  • Termas Puyehue Wellness & Spa Resort Mantilhue
  • Termas Puyehue Wellness & Spa Resort Hotel Mantilhue
  • Termas Puyehue Wellness Resort
  • Termas Wellness
  • Termas Wellness Resort
  • Termas Hotel Puyehue
  • Termas Puyehue Wellness Resort Mantilhue
  • Termas Puyehue Wellness Mantilhue

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Guests under 18 years old are not allowed in the health club.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay, and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Termas Puyehue Wellness & Spa Resort does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there are 2 outdoor pools and an indoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 4:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
  • Yes, Los Troncos offers international cuisine. Nearby restaurants include Fogon Puyehue (6.3 mi) and Cantarias (6.8 mi).
  • Have fun with onsite activities like cycling and hiking, and practice your swing on the tennis courts. Additional recreation onsite includes bowling, volleyball, and hot springs. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 2 outdoor swimming pools. Termas Puyehue Wellness & Spa Resort also has an indoor pool, a fitness center, and spa services, as well as an arcade and a garden.
9.0.Superb.
  • 10.0.Exceptional

    Three great hot pools/baths. Excellent buffet dinner and breakfast. Lots of activities to choose from. Beautiful surroundings.

    1 night trip, Jan 25, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Maravilloso!!!!

    Excelente !!!...un lugar agradable y confortable ,con un hermoso entorno. El personal muy amable..sin duda un muy buen lugar para descansar!!!

    Belén, 1 night trip, Jul 21, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excelente servicio

    Excelente experiencia, todos los servicios nos sorprendieron, han mejorado muchísimo, atención en restaurantes de primer nivel, la comida siempre fresca y exquisita. Todo limpio y bien organizado, sin duda volveremos

    Victoria, 1 night trip, May 12, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Algún día volveremos...

    La estada fue excelente, sabía de su calidad, pero nunca había ido antes, ahora lo puedo decir con propiedad, que es un gran hotel y su gente es muy profesional y la atención es óptima, gracias a todos.

    Clevert J., 4 night family trip, Mar 13, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Un lugar para regresar. Habitaciones cómodas y limpias. Personal comprometido y las termas excelentes. Un verdadero lugar para relajarse y disfrutar la estancia. Comida aceptable y el precio con Expedia fue excepcional. Regresare con la familia.

    JuanCarlos, 1 night family trip, Mar 3, 2020

    Verified Expedia guest review

  • 2.0.Poor

    Péssimo

    Muito ruim atendimento péssimo instalações sem manutenção e antigos

    Alda, 1 night trip, Feb 26, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Muy muy recomendable..................................

    1 night trip, Aug 24, 2019

    Verified Expedia guest review

  • 6.0.Good

    Ótima estrutura mas serviço ruim

    Fizemos a reserva e o site informava que havia um presente de uma garrafa de vinho: não nos deram nada! Ficamos no hotel somente uma noite e a piscina interna foi fechada para manutenção sem aviso no hotel, no check-in e nem na reserva. Tentaram nos cobrar por 4 jantares (2 cobranças por pessoa) sendo que ficamos uma noite). Mas estrutura do hotel é ótima, com piscinas grandes, café da manhã bem variado, jantar buffet livre MARAVILHOSO e com atendimento de qualidade, quarto limpos, com vista, climatização do quarto muito quente (mesmo ajustando), há muita atividade ao ar livre e para crianças, espaços com lareiras e chás disponíveis pelo hotel. Cavalgadas, caminhadas, quadras abertas, sala de jogos internas, estacionamento aberto.

    1 night romance trip, May 28, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Gutes Pool, Frühstück gut, für den Preis OK. Die kinderreichen Familien sind oft sehr laut.

    K, 2 night trip, Nov 24, 2018

    Verified Expedia guest review

  • 8.0.Very Good

    linda propiedad y muy buena las piscinas.muy amplias y comodas las habitaciones, deberia haber mas variedad de comidas

    Tati, 1 night trip, Oct 24, 2018

    Verified Expedia guest review

See all 17 reviews