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Douro Palace Hotel Resort and Spa, Baiao

4 stars
Lugar Do CarrapateloSanta Cruz do Douro, Baiao4640 423Portugal, 800-491-6126
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Excellent4.3 / 5
Location
Great location
Room
Great room
Breakfast
Tasty breakfast
Food
Delicious food
69See all 69 Hotels.com reviews
From 341 reviewsTripAdvisor Traveller Rating

Douro Palace Hotel Resort and Spa, Baiao

Hotel Info: 866-539-8117

from $82
  • Single Room
  • Family Room for 2 adults and 2 children
  • Double Room with Extra Bed for 2 adults and 1 child
  • Double Room, River View
  • Double Room, Garden View
  • Twin Room, Garden View
  • Twin Room, River View

At a glance

Key facts

Hotel size

  • This hotel has 60 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Free babysitting/childcare

Pets

  • Pets not allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

  • Free train station pickup *

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • Douro Palace
  • Douro Palace Baiao
  • Douro Palace Hotel Resort
  • Douro Palace Hotel Resort Baiao

Policies

A swimming cap is mandatory in all indoor swimming pools. For more details, please contact the office using the information on the reservation confirmation received after booking.

Guests under 16 years old are not allowed in the spa.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for EUR 45.00 per night

Airport shuttle service is offered for an extra charge of EUR 100 per vehicle (one way)

In the hotel

Taking the kids?
  • Supervised childcare/activities (free)
Food and drink
  • Free breakfast
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor seasonal pool
  • Outdoor pool
  • Full-service spa
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Children's pool
  • Pool sun loungers
  • Pool umbrellas
Working away
  • Meeting rooms 4
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Rooftop terrace
  • Garden
  • Picnic area
  • Fireplace in lobby
Accessibility
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Douro Palace Spa. Services include massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and Turkish bath/hammam.

Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Douro Palace Hotel Resort and Spa, Baiao’s small print

Also known as

  • Douro Palace
  • Douro Palace Baiao
  • Douro Palace Hotel Resort
  • Douro Palace Hotel Resort Baiao

Policies

A swimming cap is mandatory in all indoor swimming pools. For more details, please contact the office using the information on the reservation confirmation received after booking.

Guests under 16 years old are not allowed in the spa.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for EUR 45.00 per night

Airport shuttle service is offered for an extra charge of EUR 100 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 69 reviews

Douro Palace Hotel Resort and Spa, Baiao
Outstanding5.0 / 5
Romantic getaway! Breath taking views!
Amazing staff and hotel facilities.The hotel was the home of a Docter and later converted to a hotel. It sits in the middle of a vineyard where you can stroll around taking in amazing views. Getting to this location is not easy so I would recommend if driving to arrive during daylight or you can take a train from the city of Porto in Portugal. The roads are winding throughout, so also ensure you have good GPS/directions. Great menu for afternoon and evening meals and morning breakfast is a must. The hotel sells a great local white wine. Parking was great too. The staff coordinated day trips for us and it was well worth it. You can take a train to Regua, then the boat up the river to Pinhao, then the train back to the hotels town of Aregos. We are coming here again!
3 night romance trip
Douro Palace Hotel Resort and Spa, Baiao
Outstanding5.0 / 5
Great place, awful food.
1 night trip with friends
Douro Palace Hotel Resort and Spa, Baiao
Excellent4.0 / 5
All good except getting there
Location: The Douro Palace is located in a very quiet stretch on the north bank of the Douro, about an hour's drive east of Porto. Driving from the main highway down to the hotel itself takes about an hour and involves traversing a lot of narrow, sketchy mountain roads (not for the faint of heart). Once you're there, the view is magnificent. Room: Clean. A bit cramped. A/C sometimes required us to cycle it on and off a few times before it would start. Nice balcony with an excellent view of the river and both banks. Food: Solid breakfast buffet and a decent, if not exceptional, restaurant. One drawback is that it's a bit of a haul to get to any other source of food. Amenities: The outdoor pool area (also with a great view) was pleasant. The spa seemed nice, but we didn't get around to scheduling any treatments. Beverages (water, orange juice, and white port) and snacks (peanuts and cookies) are available for the taking by the lobby throughout most of the day. A couple of nice bars and terrace areas. Service: Staff was generally friendly and helpful. Many of them seemed to be inexperienced and not quite as proactive as they could have been. Overall: A nice getaway from civilization at an affordable price. For anyone not dragging a carload of baby gear, I would recommend taking the train. There's a station about a kilometer down the hill, and from there you can easily connect to Porto, Regua, Pinhão, and other destinations along the river.
4 night family trip
Douro Palace Hotel Resort and Spa, Baiao
Outstanding5.0 / 5
great hotel in a beautiful place
This hotel is in a breathtaking location with views of the Douro that are simply breathtaking. The staff at the front desk are extremely helpful and kind and the restaurant has great food. Overall it was a great experience, and we wish we had more time there.
1 night romance trip
Douro Palace Hotel Resort and Spa, Baiao
Outstanding5.0 / 5
Excellent find.
Everything was excellent, the view amazing, the restaurant excellent and the people friendly and very helpful.
1 night trip with friends

See all reviews

Douro Palace Hotel Resort and Spa, Baiao

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