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All properties in Baiao, Porto District, Portugal

Douro Palace Hotel Resort and Spa

4-star hotel in Baiao with spa and restaurant

  • Free buffet breakfast, free WiFi, and free parking
From
$103

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  • Exterior
  • Exterior
  • Outdoor Pool
  • Outdoor Pool
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Lugar Do Carrapatelo, Baiao, 4640 423, Portugal
8.4.Very Good.
  • Was a nice hotel with a good view to the river and had a nice free breakfast

    Jan 8, 2021

  • Way too remote and difficultroads to travel. This place needs a major facelift. It’s old…

    Sep 4, 2019

See all 32 reviews

Official standards

This property advises that it adheres to Clean & Safe (Portugal) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

The following facilities are closed seasonally each year. They will be closed from April 6 to May 3:
  • Spa
    • Free parking
    • Pool
    • Free WiFi
    • Airport transfer
    • Non-smoking
    • Air Conditioning

    Property highlights

    Main amenities

    • 60 smoke-free guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • Full-service spa
    • Rooftop terrace
    • Free childcare

    For families

    • Children's pool
    • Babysitting or childcare (free)
    • Supervised childcare/activities (free)
    • Private bathroom
    • Free toiletries
    • Garden

    What’s around

    • Garden of Saint Bartholomew - 8.4 mi / 13.6 km
    • Baiao Municipal Museum - 8.7 mi / 14.1 km
    • Caldas de Aregos Marina - 12.5 mi / 20.1 km
    • Caldas de Aregos Thermal Baths - 12.6 mi / 20.3 km
    • Junta de Freguesia de Cinfaes - 13.7 mi / 22.1 km
    • Municipal Stadium Cinfaes - 13.8 mi / 22.3 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Double Room, Garden View
    • Double Room, River View
    • Twin Room, Garden View
    • Twin Room, River View

    What’s around

    Landmarks

    • Garden of Saint Bartholomew - 8.4 mi / 13.6 km
    • Baiao Municipal Museum - 8.7 mi / 14.1 km
    • Caldas de Aregos Marina - 12.5 mi / 20.1 km
    • Caldas de Aregos Thermal Baths - 12.6 mi / 20.3 km
    • Junta de Freguesia de Cinfaes - 13.7 mi / 22.1 km
    • Municipal Stadium Cinfaes - 13.8 mi / 22.3 km
    • Parque de Lazer do Ribeiro de Sampaio - 15.3 mi / 24.7 km
    • Douro Museum - 18.3 mi / 29.4 km
    • Alameda dos Capitaes Park - 18.8 mi / 30.2 km
    • Peso da Regua Parish Church - 19 mi / 30.5 km

    Getting around

    • Dr. Francisco de Sa Carneiro Airport (OPO) - 63 min drive
    • Vila Real (VRL) - 47 min drive
    • Viseu (VSE) - 66 min drive
    • Marco de Canaveses Station - 26 min drive
    • Regua Station - 32 min drive
    • Livração Station - 33 min drive
    • Airport shuttle (surcharge)
    • Train station pick-up (surcharge)
    map
    See on map
    Lugar Do Carrapatelo, Baiao, 4640 423, Portugal

    At a glance

    Hotel size

    • This hotel has 60 rooms
    • This hotel is arranged over 5 floors

    Arriving/leaving

    • Check-in time 3 PM-midnight
    • Check-out time is noon

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

    Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required

    Children

    • Free babysitting/childcare

    Pets

    • Pets not allowed

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Transfers

    • Airport shuttle (available 24 hours)*
    • Train station pick-up*

    Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Onsite carport

    Other information

    • Smoke-free property
    *See fees and policies for additional details or extra charges

    In the hotel

    Taking the kids?

    • Supervised childcare/activities (free)

    Food and drink

    • Free buffet breakfast daily
    • Restaurant
    • Bar/lounge
    • Poolside bar
    • 24-hour room service

    Things to do

    • Outdoor seasonal pool
    • Children's pool
    • Full-service spa
    • Sauna
    • Bicycle rentals nearby
    • Hiking/biking trails nearby
    • Pool sun loungers
    • Pool umbrellas

    Working away

    • Business center
    • Meeting rooms

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Multilingual staff

    Facilities

    • Number of buildings/towers - 1
    • Elevator
    • Safe-deposit box at front desk
    • Rooftop terrace
    • Garden
    • Picnic area
    • Terrace
    • Fireplace in lobby

    Accessibility

    • In-room accessibility
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Wheelchair-accessible path to lift
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible spa
    • Wheelchair-accessible on-site restaurant
    • Wheelchair-accessible lounge
    • Grab bar - near toilet
    • Bathroom emergency pull cord

    Languages Spoken

    • English
    • French
    • Portuguese
    • Spanish

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Minibar
    • Bathrobes
    • Slippers

    Sleep well

    • Blackout drapes/curtains
    • Soundproofed rooms

    Things to enjoy

    • Balcony

    Freshen up

    • Private bathroom
    • Shower/tub combination
    • Bidet
    • Free toiletries
    • Hair dryer

    Be entertained

    • LCD TV
    • Cable TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    More

    • Daily housekeeping
    • In-room safe

    Special features

    Spa

    Guests can indulge in a pampering treatment at the hotel's full-service spa, Douro Palace Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and Turkish bath/hammam.

    Guests under 16 years old are not allowed in the spa.

    Awards and affiliations

    Green / Sustainable Property
    This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

    Fees & policies

    Optional extras

    • Airport shuttle service is offered for an extra charge of EUR 100 per vehicle (one way)
    • Train station pick-up service is offered for an extra charge

    Children and extra bedsPay at property

    • Rollaway beds are available for EUR 45 per night

    Pool, spa, and gym (if applicable)Pay at property

    • The seasonal pool is open from May to September
    • Guests under 16 years old are not allowed in the spa
    • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

    Hygiene and cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal).

    Policies

    Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

    Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    This property accepts Visa, Mastercard and American Express. Cash is not accepted.

    A swimming cap is mandatory in all indoor swimming pools.

    Also known as

    • Douro Palace
    • Douro Palace Baiao
    • Douro Palace And Spa Baiao
    • Douro Palace Hotel Resort Baiao
    • Douro Palace Hotel Resort and Spa Hotel
    • Douro Palace Hotel Resort and Spa Baiao
    • Douro Palace Hotel Resort and Spa Hotel Baiao

    *See fees and policies for additional details or extra charges

    FAQs

    • Yes, Douro Palace Hotel Resort and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking. Parking spots may be limited.
    • Yes, there's a seasonal outdoor pool and a children's pool.
    • Sorry, pets aren't allowed.
    • You can check in from 3 PM - midnight. Check-out time is noon.
    • Yes, there's an onsite restaurant. Nearby restaurants include Solar do Douro (10-min walk), Casa do Almocreve (3.5 mi), and O Alpendre (5.3 mi).
    • Yes, an airport shuttle is available. The charge is EUR 100 per vehicle one way.
    • Have fun with nearby activities like cycling, boat tours, and hiking. Indulge in a treatment at the spa and enjoy other amenities such as a seasonal outdoor pool and a sauna. Douro Palace Hotel Resort and Spa also has a Turkish bath and a picnic area, as well as a garden.
    8.4.Very Good.
    • 8.0.Very Good

      Beautiful views. Room door and bathroom sink didn’t work properly.

      1 night family trip, Jun 13, 2019

      Verified Hotels.com guest review

    • 6.0.Good

      Lovely property but spring beds were uncomfortable

      1 night romance trip, May 10, 2019

      Verified Expedia guest review

    • 4.0.Fair

      A big disappointment

      The only highlight of our trip was the amazing food served at the restaurant. We had initially booked for 2 nights as the hotels.com site mentioned there was a spa,pool and babysitting facilities. When I enquired about these upon check in I was told that none of the facilities were available which was disappointing

      John, 2 night family trip, Apr 25, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Loved the property although the dining restaurant needs a renovation to be up to standard with the rest of the hotel. Food was excellent. Location was tricky but since we are near the Douro river it is to be expected.

      3 night romance trip, Sep 26, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      A melhorar o pequeno almoço

      Eng Juan, 2 night trip, Oct 1, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Ideal para descansar. A água do SPA e exterior deveriam ser mais quentes.

      Moisés, 1 night family trip, Sep 11, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      5 estrelas

      O hotel é muito confortável, moderno e com todas as condições de um hotel de 5 estrelas. O pequeno almoço é óptimo é muito variado.

      Catarina, 1 night trip, Nov 21, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Un coin de tranquillité avec un environnement magnifique

      MONIQUE, 2 night trip, Aug 27, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Recomendo o Douro Palace Resort and Spa

      Um fim de semana para relaxar, e foi mesmo isso que aconteceu. Adorei tudo, mas confesso que gostava mais das instalações do antigo SPA, mais acolhedores, mas também foi bom. Adorei a música ao vivo, fenomenal mesmo

      Joana, 1 night trip, Dec 14, 2019

      Verified Hotels.com guest review

    • 4.0.Fair

      Decepção

      O hotel não é nada como publicitam , os quartos são pobres, nem uma cadeira ou mesa tinham somente a cama . O pequeno almoço é bom com bastante variedade . A localização não é das melhores e está mal sinalizado

      2 night romance trip, Jul 8, 2019

      Verified Hotels.com guest review

    See all 32 reviews