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Coach House Hotel & Spa

Overview of Coach House Hotel & Spa

Coach House Hotel & Spa

3.0 star property
Family-friendly hotel in Tzaneen with spa and outdoor pool
The price is $77
Price available on 2/19/2023

7.6/10 Good

48 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
Map
Old Coach Road, Tzaneen, Limpopo, 0850

Room options

About this area

Getting around

  • Airport shuttle (surcharge)

About this property

Coach House Hotel & Spa

A great choice for a stay in Tzaneen, Coach House Hotel & Spa features an airport shuttle. Guests can visit the spa to indulge in massages, aromatherapy, or hydrotherapy, and Zeederberg Restaurant serves breakfast, lunch, and dinner. Other highlights include an indoor pool, an outdoor pool, and a bar/lounge. The pool and restaurant get good marks from fellow travelers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 39 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 2 PM - 10 PM
  • Late check-in subject to availability
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting*
  • Supervised childcare*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Supervised childcare (surcharge)

What to do

  • Hiking/biking trails
  • Fishing
  • Golf lessons nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Pool loungers
  • Pool umbrellas

Facilities

  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • Wheelchair accessible
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • English

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Bathrobes

Sleep well

  • Alarm clock

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer (on request)

Stay connected

  • Desk
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Agatha Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Children under 12 years old are not allowed in the spa without adult supervision.

Dining

Zeederberg Restaurant - Overlooking the pool and garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
The John Buchan Bar - Onsite pub.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 5 PM
  • Children under 12 years old are not allowed in the spa without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

This property does not have elevators.

This property accepts credit cards.

Also known as

Coach House Tzaneen
Coach Hotel Tzaneen
Coach House Hotel Tzaneen
Coach House Hotel
Coach House Hotel & Spa Hotel
Coach House Hotel & Spa Tzaneen
Coach House Hotel & Spa Hotel Tzaneen

Frequently asked questions

Is Coach House Hotel & Spa currently open?
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
How much does it cost to stay at Coach House Hotel & Spa?
As of Jan 31, 2023, prices found for a 1-night stay for 2 adults at Coach House Hotel & Spa on Feb 19, 2023 start from $77, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Coach House Hotel & Spa offer free cancellation for a full refund?
Yes, Coach House Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Coach House Hotel & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Coach House Hotel & Spa?
Yes, there's an indoor pool and an outdoor pool. Guests have pool access from 8 AM to 5 PM.
Are pets allowed at Coach House Hotel & Spa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Coach House Hotel & Spa?
Yes, there's free self parking.
Is airport shuttle service offered by Coach House Hotel & Spa?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Coach House Hotel & Spa?
You can check in from 2 PM - 10 PM. Check-out time is 10 AM.
What is there to do at Coach House Hotel & Spa and nearby?
Have fun with onsite activities like mountain biking, fishing, and hiking. Enjoy treatments at the spa and relax in the indoor and outdoor pools. Coach House Hotel & Spa also has a sauna and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near Coach House Hotel & Spa?
Yes, Zeederberg Restaurant offers garden views.

Reviews

7.6

Good

7.6/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.5/10

Property conditions & facilities

5.3/10

Eco-friendliness

Reviews

2/10 Poor

Disgrafeful insult to culinarism & high-end travel
The stay was a shitshow, and nor the reception or the general manager felt need to apologize, let alone offer any compensation. They claim to have an airport transfer. They don’t. Then they tried to cheat me out of the room I’d booked & paid for: I was left alone to find a dirty, crumbling room without even the number on the door at the edge of the estate, with no phone to contact the reception, so I had to walk back there. They had nerve to claim it was the right room. When I clearly pointed out it wasn’t, she asked me ”if I wanted to see the room I had booked”?! I was promised my luggage would be moved there. It wasn’t- had to do it myself, too. New room had a phone, but no information about services they supposedly provide or even as to even what was the number to the reception, so again I had to walk back to the reception to sort out all the new issues. The room had no minibar they advertized, TV was a couple of grainy channels impossible to watch. Wi-fi didn’t work half the time. To my surprise restaurant wasn’t open for lunch, so had to go hungry. Hotel also advertizes its restaurant as some kind of culinary haven, but for dinners there was a crap buffet (chicken wings are their idea of high end cuisine), wherr food either ran out or was inedible: meat grossly overcooked and tough. Serving staff was unprofessional. Pool was small, dirty & equipped with just 2 sun loungers. Don’t waste your time or money on staying here!
2-night trip
Verified Hotels.com guest review

8/10 Very Good

4-Star Potential at 3-Star Level.
Management needs to seriously apply quality assurance processes. Especially on cleanliness of rooms and restuarant service. A mere ordering of drinks from some waitress, in a quarter full dinning place, took about 20 minutes. Covid lockdown restrictrictions -vely affected some hospitality businesses. But this doesnt mean quality service should be below 3-star level. Except my concerns, my stay was good with magnificent views!
Thabo, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Precious history
It is a beautiful place with precious history and stories. The view is spectacular. It is however sad that the place is neglected and I understand it is due to the covid pandemic hitting the industry hard. I really hope things pick up and that the old lady can get back her former sparkle and grandeur.
Sylvia, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

i had great time
wonderful
KABELO, 6-night trip
Verified Hotels.com guest review

8/10 Very Good

Little piece of history and good value for money
Coach House is filled with nostalgia and has a fantastic setting. We had two rooms. One was quite dated and the other more modern. Both were excellent value though. Staff were extremely helpful, especially Thomas and Annah in the restaurant.
Rico, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Oliver, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

L, 1-night trip
Verified Hotels.com guest review

6/10 Good

Rooms are spacious and clean, but the key card did not work and took many attempts before the door opened. The buffet breakfast on the Sunday was cold and this was disappointing as the a la carte breakfast on the Saturday was excellent.
JayLeyt, 2-night family trip
Verified Expedia guest review

8/10 Very Good

Sisa, 3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

I was amazing
Frans, 1-night business trip
Verified Hotels.com guest review