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The Phoenix Hotel Bangkok, Bangkok

3 stars
88 Ladkrabang Soi 7Ladkrabang Road, Ladkrabang, BangkokBangkok10520Thailand, 800-491-6126
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Good3.6 / 5
  • Only stay here for its location to the airport. No real shower just a drain in front of…Jul 30, 2016
  • The hotel was conveniently close to the airport, clean, and had free shuttle service to…Jul 3, 2016
286See all 286 Hotels.com reviews
From 439 reviewsTripAdvisor Traveller Rating

The Phoenix Hotel Bangkok, Bangkok

Hotel Info: 866-539-8117

from $20
  • Deluxe Room
  • Suite
  • Standard Room
  • Family Suite

At a glance

Key facts

Hotel size

  • This hotel has 65 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Free airport shuttle (available on request) *

Parking

  • Free self parking

Other information

  • Resort fee included

Also known as

  • Bangkok Phoenix Hotel
  • Phoenix Hotel Bangkok

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property does not have elevators.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Resort fee inclusions:

  • Airport shuttle
  • Shuttle service
  • In-room coffee
  • In-room bottled water
  • Self parking
  • Housekeeping

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

English breakfast is offered for an extra charge of THB 150 per person (approximately)

In the hotel

Food and drink
  • English breakfast daily (surcharge)
  • Restaurant
  • Room service (during limited hours)
Things to do
  • Spa treatment room(s)
Working away
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built 2012
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Television in common areas

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
Things to enjoy
  • Balcony
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 24-inch TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Catch Up Cafe - This restaurant specializes in Thai cuisine and serves breakfast, lunch, and dinner.

The Phoenix Hotel Bangkok, Bangkok’s small print

Also known as

  • Bangkok Phoenix Hotel
  • Phoenix Hotel Bangkok

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property does not have elevators.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Resort fee inclusions:

  • Airport shuttle
  • Shuttle service
  • In-room coffee
  • In-room bottled water
  • Self parking
  • Housekeeping

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

English breakfast is offered for an extra charge of THB 150 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.6 /5 from 286 reviews

The Phoenix Hotel Bangkok, Bangkok
Good3.0 / 5
Good for early or late flight
Third time I used this hotel when I needed to stay close to airport for early or late flights. Its location is typical for hotels around bkk. Nothing to do..one block to 7/11. King bed, good shower, free water and kettle. Shuttle to airport.
1 night trip with friends
The Phoenix Hotel Bangkok, Bangkok
Excellent4.0 / 5
It was good
1 night trip with friends
The Phoenix Hotel Bangkok, Bangkok
Excellent4.0 / 5
1st trip to Thailand
This was my first trip to Thailand and I was traveling by myself. Used the shuttle service to and from the BKK airport with no problems and the staff was very helpful. There is no set desk for the aiport and had to ask around before finding the group of people that work for the hotel shuttles. Took maybe 10 or 15 minites for the shuttle to arrive but it was 1:00am. Upon arriving they helped me to my room and carried my luggage up 3 flights of stairs and before leaving turned on the air conditioning. I was not aware of how the hot water heaters work and accidently turned it off before bathing so it was my fault I had no hot water. I had a room with both a shower and a bathtub and was glad because the drain of the shower was clogged and flooded the floor a bit. Room also came with breakfast that was fine but not great. I would stay here again and recommend it for others. Staff was great, room was clean, slept surprisingly well, free easy to use wi-fi, and free shuttle to and from airport.
1 night trip
The Phoenix Hotel Bangkok, Bangkok
Excellent4.0 / 5
Nice, quick access to airport
Great place to stay when you want to be very close to the airport. Free shuttle was nice. Most of the staff was very nice (ran into one very grumpy guy early in the morning before we left). We grabbed the shuttle at about 5:00 in the morning. We would stay here again.
1 night romance trip
The Phoenix Hotel Bangkok, Bangkok
Poor1.0 / 5
Do NOT stay here!!! Worst "hotel" experience ever!
I cannot describe to you adequately what a horrible experience this was. We found the airport shuttle at BKK wth some difficulty but he was courteous and got us to the hotel fine. We were checked in by a friendly lady and shown to our room. Literally it was like a dirtier and more disgusting version of a motel 8 in the States. Visible dirt, poorly working air conditioning, archaic and dirty bathroom, bugs, and lizards. We arrived at 12:00 midnight and left by 6:00 am to pay an upgrade fee and fly to our next destination 5 hours early just to get out of that horrendous situation. Whatever you do, just don't stay here!!
1 night trip with friends

See all reviews

The Phoenix Hotel Bangkok, Bangkok

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