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1 room, 2 adults

Santhiya Koh Yao Yai Resort & Spa, Ko Yao

5-star5 stars
88 Moo 7, Prunai, Ko Yao, Phang Nga, 83000, Thailand

Ko Yao beachfront resort with 6 restaurants and spa
  • Free English breakfast and free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Breakfast
Tasty breakfast
Room
Great room
Vibe
Awesome vibe
Value
Value for money could be better

Santhiya Koh Yao Yai Resort & Spa, Ko Yao

from $90
  • Ocean View Pool Villa
  • Royal Grand Pool Villa : 2-story with an outdoor staircase
  • Supreme Deluxe Sea View
  • Supreme Deluxe Garden View
  • Grand Deluxe Ocean View
  • Four Bedroom Pool Villa : 3-story with an indoor staircase
  • Family 2 Bedrooms Ocean Pool Villa : 2-story with an indoor staircase
  • Ocean View Pool Suite
  • Supreme Deluxe Bay View
  • Grand Deluxe Bay View
  • Seawater Pool Villa
  • Two Bedroom Seawater Pool Villa : 2-story with an outdoor staircase

What’s around Santhiya Koh Yao Yai Resort & Spa, Ko Yao

Landmarks

  • On a private beach
  • Loh Paret Beach - 41 min walk
  • At Lamiya Mosque - 4.4 mi / 7 km
  • Fasai Beach - 5 mi / 8 km
  • Loh Jark Pier - 5 mi / 8 km
  • Klong Hia Pier - 12.5 mi / 20.1 km
  • Ao Phang-nga National Park - 16 mi / 25.8 km
  • Phang Nga Bay - 16.4 mi / 26.4 km

Getting around

  • Phuket (HKT-Phuket Intl.) - 20.1 miles/32.3 km
  • Krabi (KBV-Krabi Intl.) - 29.4 miles/47.3 km
  • Airport shuttle (surcharge)
  • Ferry terminal shuttle

At a glance

Key facts

Hotel size

  • This hotel has 148 rooms

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation.
Airport shuttle service is available on request from 8:00 AM to 5:00 PM. Fees may apply. Contact the property in advance to make arrangements. To reach this resort, guests must travel by boat transfer (surcharge) via scheduled or private speedboat.
  • Scheduled speedboat - Shared 20-minute speedboat journeys depart from Ao Por Grand Marina Pier (Phuket) at 9 AM, 10:30 AM, noon, 1:30 PM, 3 PM, 4:30 PM, and 6 PM, and from the resort (Koh Yao Yai) at 8 AM, 9:45 AM, 11:15 AM, 12:45 PM, 2:15 PM, 3:45 PM, and 5:15 PM. Guests must arrive at the check-out desk 1 hour prior to scheduled departures, or 1.5 hours in advance for noon departures.To arrange transfers, please contact the office using the information on the reservation confirmation received after booking.

  • Private Speedboat - Private roundtrip speedboats are available for up to 10 persons between dawn and dusk, subject to weather conditions. To arrange transfers, please contact the office using the information on the reservation confirmation received after booking.

Guests who choose to pay for their reservation at the hotel must pay the full amount upon check-in. The same credit card used to book the reservation must be presented at the time of check-in and must match the name exactly as listed on the passport.
A private speed boat is available and must be reserved 3 days in advance or at time of booking the reservation. Flight arrival time is required 1.5 hours prior to speed boat departure. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle from 8:00 AM to 5:00 PM *

  • Ferry terminal shuttle *

Parking

  • No parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • Free English breakfast daily
  • 6 restaurants
  • Bar/lounge
  • 24-hour room service
Things to do
  • On private beach
  • Beach umbrellas
  • Number of outdoor pools - 2
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Free bicycles on site
  • Kayaking on site
  • Beach towels
  • Pool umbrellas
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built - 2012
  • Garden
  • Terrace
  • Library
Accessibility
  • In-room accessibility
Languages Spoken
  • English
  • Thai

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Turndown service
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Satellite TV channels
  • DVD player
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Ayurvana Spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Swedish massages. The spa is equipped with a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

By The Sea - This beachfront restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Chantara Restaurant - This beachfront restaurant specializes in Thai cuisine and serves breakfast, lunch, and dinner. Open daily.

The Titan Grill - This restaurant specializes in seafood and serves lunch and dinner. Open daily.

Saaitara Restaurant - Overlooking the ocean, this restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Jetinn Teppan at Pier - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Santhiya Koh Yao Yai Resort & Spa, Ko Yao’s small print

Also known as

  • Koh Yao Yai Santhiya
  • Santhiya Koh Yao Yai Resort Spa
  • Santhiya Koh Yao Yai & Ko Yao
  • Santhiya Koh Yao Yai Resort & Spa Resort
  • Santhiya Koh Yao Yai Resort & Spa Ko Yao
  • Santhiya Koh Yao Yai Resort & Spa Resort Ko Yao
  • Santhiya Koh Yai
  • Santhiya Koh Yao
  • Santhiya Koh Yao Yai
  • Santhiya Koh Yao Yai Resort
  • Santhiya Resort Koh Yao Yai
  • Santhiya Yao Yai
  • Santhiya Koh Yao Yai Resort Ko Yao
  • Santhiya Koh Yao Yai Ko Yao

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Rollaway beds are available for THB 2500 per day

Cribs/Infant beds are available for THB 350.0 per day

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of THB 1250 per person (one-way)

Airport shuttle for children between the ages of 2 and 12 costs THB 625.00 (one-way)

Ferry terminal shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Superb 9.0 From 1,322 reviews

Exceptional 10.0
What You See in the Photos is What You Get :)
There were a lot of bad reviews on Trip Advisor. This place is breathtakingly beautiful. I surprised my partner for his birthday by taking him here for 2 nights and he was in awe. Best place we have stayed, and we’ve been to other 5 star resorts around the world. The staff did a beautiful welcome / happy birthday arrangement on the bed. It was a day late, but it was the thought and effort that counted. It must have taken them ages and lord knows they tend to hundreds of people daily. I was hesitant on booking because of the cost and bad reviews, but the price went down on hotels.com, I had a discount code and there were enough good reviews for me to take the risk. So glad I did. The staff were good at emailing before my visit to advise on transport. They arranged all transport to and from the resort (they have their own speedboats), all for a fee, of course. It was reasonable. They take care of all your suitcases door to door. One thing to note that the website doesn’t convey is the place is massive. It’s an establishment. The rooms are secluded up in the hills, and you need trolleys and buggies to take you up and down. The buggies are always available. If you want something traditional, authentic, beautiful, unique and memorable, try it out. If you want first class western ‘service’ and ‘ambiance’, go to a 5 star in Bangkok; not one on a remote, unspoiled island. Friendly staff, decent food (food and drinks expensive for Thai standards).
Alicia, gb2 night trip
Good 6.0
Excellent product. Mediocre, careless staff
Hotel is nicely built with a lot of carefully designed elements throughout out the premises and inside the rooms. The restaurant have nice views. Ocean view room was amazing with bathtub outside overlooking the island and sea. Had drinks at Titan bar by beach, dinner at Khao tang and breakfast at Siatara by infinity pool. All of them were excellent - food, drinks and service. Bad part: Fastest way to reach is by speedboat via hotel's private pier. Transfers - airport/pier to hotel and fro work out to 1 night fare of standard room. You can reach by using local ferry and taxi which is cheaper and takes more time but hotel staff didn't mention it either online, during phone call & emails prior to arrival or when in hotel. We booked hotel speedboat for 13:30 and arrived at the pier at 13:00. The staff didn't seem to know what they were doing or they didn't care. We got the boat only at 14:00. On reaching the hotel, we were made to wait for another 30 minutes as they didn't have any information about us. We asked for late check out 3 times and got negative answer with 3 different reasons. So I told them, I will check out at 12:00 but I started getting calls and knocks on the door from 11:00hrs inquiring if I'm ready for check out. All this with DND sign on door. In all, I recieved 3 calls, 1 bellboy asking for luggage pick up and 1 house keeper trying to open the door with DND sign on. On check out, duty manager Au was all apologetic but that was too little too late.
Rhuddhesh, in1 night romance trip
Exceptional 10.0
Aching to go back!
My stay was amazing! I was there for 6 nights, 7 days. I used the airport transfer service both ways and I would suggest it to anyone simply because it is foolproof and so easy. When I arrived in Phuket, I went outside the airport to the meeting location. I found the Santhiya rep and she found me a place to sit in the shade to wait for the van. I'd scheduled my transfer for 90 minutes after landing, just to make sure I'd be ok if there was a delay. I had my tablet, so the wait wasn't bad. The van arrived and I was given a cold bottle of water to drink inside. We drove to the marina and were taken to a small office to wait for the boat to be ready. Inside, we did all the check-in stuff, I was given my room number and other info. There were complimentary snacks, coffee, and tea and very relaxing music playing. Within about 15 minutes, the boat was ready. I was escorted to the boat, asked to wear a life jacket, and we set off. The ride was smooth and very Instagramable. Once at Santhiya, I was taken to the next check-in building. I was given a delicous (non alchoholic) welcome drink and the satff verified my spa bookings I'd made online. Next, I was given a map, a brief tour, & taken to my room. I loved the room & the staff. The spa was wonderful, and if you can get time with Kung, you won't regret it! Chantara was my favorite place for meals. Checkout was easy. There was a charge for a service I'd paid for online, but I had my email receipt and they fixed it easily. Loved it!!!
th7 night trip
Very Good 8.0
Breathtaking view, disappointing service
The view from my deluxe sea view room was amazing - that was hands-down the highlight of my trip. The frontline staff were very polite and smiley but fell short solving problems or providing customer service - e.g. the reason I booked the resort was the soaking tub (something I haven't had in years) on the balcony. The water was green (rust could be seen inside faucets) and then it started making weird noises combined with electrical blasts of light. The 'engineer' told me not to use the hot water and it would be fixed upon my check-out. After complaining to reception and when settling my bill checking out - nothing was done. Another issue with the service was after booking on Hotels.com and realising I needed an island transfer an hour earlier than the hotel provided. The email response from the reservations manager was a suggestion to change my flight or book a private speedboat at 6,000 baht. At this point, I would have cancelled my reservation but the room was non-refundable. Expressing my desire to stay at the hotel but the prohibitive cost of the private boat, I asked if there were any other transfer options on the island that were safe and reliable - the manager did not even bother to respond. I found Koh Yao Travel online in the end and paid 1100 baht door to door. This was all a bit disappointing and left a bad taste in my mouth; I'll go elsewhere next time and recommend the same to friends/family.
Lauren, sg2 night trip
Good 6.0
Setting and buildings: VERY beautiful. Staff: gracious. Cleanliness: impeccable. Food: quite good. Bad experience at the end left a sour taste. On return to the marina on the mainland PREPAID transport to take us to our next destination not available; staff disputed that booking had been made. Didn’t have printout of booking, and data/WiFi unavailable – had to threaten to call credit card co. and reverse settlement payment to hotel, before staff would book us a taxi. Lesson: have printouts of everything you have prepaid with this hotel – their internal comms and systems are very poor. We experienced this also in the checkout process, which took over ½ an hour and involved 4 people and piles of paper. And we were not querying anything on the bill… Don’t rely on the local knowledge of the staff: we were told there was no dive centre on the island, and had to find it ourselves on Google. The resort relies on a system of resort taxis that you call from your villa, as distances from villas to restaurants / the beach are considerable and the terrain hilly. Allow for 20-30 minute waits for these to arrive at your villa, and you will sometimes have to make follow-up calls: communication between those taking the calls from the villas and those dispatching the taxis are hit-and-miss.
gb6 night family trip

Santhiya Koh Yao Yai Resort & Spa, Ko Yao

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