Guests
All properties in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Grand Hyatt Kuala Lumpur

Luxury hotel with full-service spa, connected to the convention center, near Kuala Lumpur Convention Centre

  • Free WiFi and free parking
From
$119

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12 Jalan Pinang, Kuala Lumpur, 50450, Malaysia
9.4.Exceptional.
  • Hyatt has the best food in Kl Has always been one of the best services This trip wasn…

    Sep 17, 2021

  • Amazing view facing klcc

    Apr 7, 2021

See all 684 reviews

Official standards

This property advises that it adheres to GBAC STAR (Hyatt) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Convenient
Safe
Walkable
Dining options

The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Free parking
    • Pool
    • Free WiFi
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 411 guestrooms
    • Daily housekeeping
    • 3 restaurants and 2 bars/lounges
    • Full-service spa
    • Outdoor pool
    • Breakfast available

    For families

    • Free cribs/infant beds
    • Children's pool
    • In-room childcare (surcharge)
    • Rollaway/extra beds (surcharge)
    • Connecting/adjoining rooms available
    • Separate bathtub and shower

    What’s around

    • In Kuala Lumpur City Centre
    • Kuala Lumpur Convention Centre - 2 min walk
    • Petronas Twin Towers - 8 min walk
    • Pavilion Kuala Lumpur - 9 min walk
    • Kuala Lumpur Tower - 20 min walk
    • Central Market - 32 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Deluxe Room, 1 King Bed (Tower View)
    • Room, 1 King Bed (Tower View)
    • Room, 2 Twin Beds (Tower View)
    • Club Room, 1 King Bed
    • Club Twin Room
    • Grand, Deluxe Room, 1 King Bed
    • Grand Room, 1 King Bed
    • Grand Twin Room
    • Room, 1 King Bed, Garden View
    • Club Room, 1 King Bed, Garden View
    • Grand Suite (Tower View)
    • Grand, Suite
    • Club Room, 1 King Bed (Tower View)
    • Club Twin Room (Tower View)
    • Suite (Diplomat)
    • Grand, Executive Suite
    • Club Room, 1 King Bed (Deluxe)
    • Club Deluxe Room, 1 King Bed (Tower View)
    • Suite, 1 King Bed, Garden View

    What’s around

    Landmarks

    • In Kuala Lumpur City Centre
    • Kuala Lumpur Convention Centre - 2 min walk
    • Petronas Twin Towers - 8 min walk
    • Pavilion Kuala Lumpur - 9 min walk
    • Kuala Lumpur Tower - 20 min walk
    • Central Market - 32 min walk
    • Petaling Street - 32 min walk
    • Merdeka Square - 34 min walk
    • Thean Hou Temple - 4.4 mi / 7.1 km
    • Batu Caves - 8.4 mi / 13.5 km

    Getting around

    • Kuala Lumpur International Airport (KUL) - 53 min drive
    • Subang (SZB-Sultan Abdul Aziz Shah) - 30 min drive
    • Kuala Lumpur Masjid Jamek Station - 3 min drive
    • Kuala Lumpur Pasar Seni Station - 4 min drive
    • Kuala Lumpur Sultan Ismail Station - 5 min drive
    • Raja Chulan Station - 8 min walk
    • KLCC Station - 11 min walk
    • Bukit Nanas Station - 14 min walk
    map
    See on map
    12 Jalan Pinang, Kuala Lumpur, 50450, Malaysia

    At a glance

    Hotel size

    • This hotel has 411 rooms
    • This hotel is arranged over 39 floors

    Arriving/leaving

    • Check-in time 3:00 PM-midnight
    • Check-out time is noon
    • Express check-in/out

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

    Pets

    • Pets not allowed

    Internet

    • Free WiFi in public areas
    • Free WiFi and wired Internet access in rooms

    Parking

    • Free onsite self parking
    • Onsite valet parking (MYR 25 per day)
    • Wheelchair-accessible parking on site
    *See fees and policies for additional details or extra charges

    In the hotel

    Taking the kids?

    • In-room childcare (surcharge)

    Food and drink

    • Buffet breakfast daily (surcharge)
    • 3 restaurants
    • 2 bars/lounges
    • Poolside bar
    • 24-hour room service
    • Water dispenser

    Things to do

    • Outdoor pool
    • Children's pool
    • 24-hour fitness facilities
    • Full-service spa
    • Spa treatment room(s)
    • Free pool cabanas
    • Pool sun loungers

    Working away

    • Business center
    • Number of meeting rooms - 13
    • Conference space
    • Conference space size (feet) - 45370
    • Conference space size (meters) - 4215
    • Computer station

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Limo or Town Car service available
    • Dry cleaning/laundry service
    • Laundry facilities
    • Luggage storage
    • Wedding services
    • Multilingual staff
    • Porter/bellhop

    Facilities

    • Number of buildings/towers - 1
    • Year Built - 2012
    • Elevator
    • Safe-deposit box at front desk
    • Designated smoking areas

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Wheelchair-accessible parking
    • Wheelchair-accessible concierge desk
    • Wheelchair-accessible path to lift
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible meeting spaces/business center
    • Wheelchair-accessible on-site restaurant
    • Height-adjustable showerhead
    • Grab bar - in bathtub
    • Accessible bathtub

    Languages Spoken

    • Chinese
    • English
    • Malay

    In the room

    Home comforts

    • Air conditioning
    • Minibar
    • Bathrobes
    • Slippers
    • Iron/ironing board

    Sleep well

    • Hypo-allergenic bedding available
    • Pillow menu
    • Blackout drapes/curtains
    • Soundproofed rooms
    • Turndown service

    Things to enjoy

    • Separate sitting area

    Freshen up

    • Separate bathtub and shower
    • Rainfall showerhead
    • Bidet
    • Designer toiletries
    • Hair dryer

    Be entertained

    • 42-inch LED TV
    • Satellite TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe (laptop compatible)
    • Connecting/adjoining rooms available

    Special features

    Spa

    ESSA Spa has 11 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and detox wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

    The spa is open daily. Guests under 18 years old are not allowed in the spa.

    Dining

    JP teres - This restaurant specializes in Malaysian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

    THIRTY8 - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

    Poolhouse - Overlooking the pool, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.

    Fees & policies

    Mandatory feesPay at property

    You'll be asked to pay the following charges at check-in or check-out:

    • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

    Optional extras

    • Buffet breakfast is offered for an extra charge of MYR 115 for adults and MYR 58 for children (approximately)
    • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Children and extra bedsPay at property

    • In-room babysitting is available for an extra charge
    • Rollaway beds are available for MYR 100.0 per night

    ParkingPay at property

    • Valet parking costs MYR 25 per day

    Pool, spa, and gym (if applicable)Pay at property

    • Pool access available from 8:00 AM to 8:00 PM
    • Guests under 18 years old are not allowed in the spa
    • Children under 15 years old are not allowed in the fitness facility without adult supervision
    • Guests under 16 years old are not allowed in the fitness facility

    Hygiene and cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash.

    Also known as

    • Grand Hyatt Kuala Lumpur
    • Grand Hyatt Kuala Lumpur Hotel
    • Kuala Lumpur Grand Hyatt
    • Hyatt Kuala Lumpur Hotel
    • Grand Hyatt Kuala Lumpur Hotel
    • Grand Hyatt Kuala Lumpur Kuala Lumpur
    • Grand Hyatt Kuala Lumpur Hotel Kuala Lumpur

    *See fees and policies for additional details or extra charges

    FAQs

    • Yes, Grand Hyatt Kuala Lumpur does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking.
    • Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
    • Sorry, pets aren't allowed.
    • You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
    • Yes, there are 3 onsite restaurants, featuring alfresco dining, Malaysian cuisine, and pool views. The dining venue will be unavailable from June 1 2021 to October 1 2021 (dates subject to change). Nearby restaurants include Tujo (3-min walk), Ten Japanese Fine Dining (4-min walk), and Sushi Oribe (4-min walk).
    • Grand Hyatt Kuala Lumpur has 2 bars and a spa, as well as an outdoor pool and a 24-hour fitness center.
    9.4.Exceptional.
    • 10.0.Exceptional

      Absolutely wonderful!

      Absolutely wonderful!

      Mark, 1 night family trip, Jan 8, 2021

      Verified Hotels.com guest review

    • 8.0.Very Good

      Stayed in Deluxe room twin tower view. Amazing view with big windows but toilet doesn't have any blackout curtains. Room gets pretty bright in the morning as sunlight coming through the wash room, other than that it was pleasant stay.

      2 night trip, Dec 25, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      Worthy Staycation!

      It was an amazing experience!

      Sharmendran, 1 night trip, Oct 6, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      It really was an exceptional stay at the Grand Hyatt. I have been a diamond member with Hilton for five years, and haven’t received this level of attentiveness from staff in any of my stays in their properties. The room was immaculate, the views are exactly what is advertised, and the options for dining were superb. The breakfast buffet is borderline ridiculous in the best way possible. The staff take the time to know your name before approaching, and someone was always at hand to help. We’re going to stay again before we leave Malaysia.

      Steven, 1 night romance trip, Sep 30, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      Nice and friendly staff, nice breakfast. I will stay again : )

      Ahreum, 1 night trip with friends, Sep 18, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      Desirable location and service

      Excellent location and services with a beautiful pool.

      Ara, 7 night business trip, Feb 26, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      What a great Hyatt!

      This hotel is amazing. The service is amazing, the amenities are great. The location is great. Overall such a great stay! Only one thing that we felt could have been improved is the furniture in the rooms. These felt slightly dated.

      Daniel, 1 night trip, Feb 24, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Best Hotel Stay

      The best hotel stay I have ever had! Excellent in all area’s!

      5 night business trip, Jan 31, 2020

      Verified Hotels.com guest review

    • 4.0.Fair

      May be it is j st me, but I feel like that the hotel treats booked Expedia"s customer as second class customer

      Paul, 2 night family trip, Jan 30, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      Amazing hotel. Friendly staff. Thank you for the amazing stay.

      Pearly, 1 night family trip, Jan 29, 2020

      Verified Expedia guest review

    See all 684 reviews