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Grand Hyatt Kuala Lumpur
Luxury hotel with full-service spa, connected to the convention center, near Kuala Lumpur Convention Centre
- Great for families
- Free WiFi and free parking
- Collect stamps
- Price Guarantee
From
$137
Price available on 06 Jun 2022Restrictions related to your trip
This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.
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12 Jalan Pinang, Kuala Lumpur, 50450, Malaysia
9.4.Exceptional.1,007 verified Hotels.com guest reviews
Hyatt has the best food in Kl Has always been one of the best services This trip wasn…
Sep 17, 2021
Amazing view facing klcc
Apr 7, 2021
Official standards
This property advises that it adheres to GBAC STAR (Hyatt) cleaning and disinfection practices.
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Property confirms they are implementing enhanced cleaning measures
- Social distancing measures are in place
- Protective clothing is available to guests
- Masks are available to guests
- Guests are provided with free hand sanitizer
Guests rated location
Shopping148 positive mentions
Convenient127 positive mentions
Walkable124 positive mentions
Safe120 positive mentions
Dining options81 positive mentions
The following facilities or services will be unavailable from October 25 2021 to June 1 2022 (dates subject to change):
- Free parking
- Pool
- Free WiFi
- Gym
- Air Conditioning
Property highlights
Main amenities
- 411 guestrooms
- Daily housekeeping
- 3 restaurants and 2 bars/lounges
- Full-service spa
- Outdoor pool
- Breakfast available
For families
- Free cribs/infant beds
- Children's pool
- In-room childcare (surcharge)
- Rollaway/extra beds (surcharge)
- Connecting/adjoining rooms available
- Separate bathtub and shower
What’s around
- In Kuala Lumpur City Centre
- Kuala Lumpur Convention Centre - 2 min walk
- Petronas Twin Towers - 8 min walk
- Pavilion Kuala Lumpur - 9 min walk
- Kuala Lumpur Tower - 18 min walk
- Petaling Street - 32 min walk
Book this property and collect stamps after your stay
Remember, collect 10 stamps, get 1 reward* night
Enter dates for 2 guests
- Deluxe Room, 1 King Bed (Tower View)
- Room, 1 King Bed (Tower View)
- Room, 2 Twin Beds (Tower View)
- Club Room, 1 King Bed
- Club Twin Room
- Grand, Deluxe Room, 1 King Bed
- Grand Room, 1 King Bed
- Grand Twin Room
- Room, 1 King Bed, Garden View
- Grand Suite (Tower View)
- Grand, Suite
- Club Room, 1 King Bed (Tower View)
- Club Twin Room (Tower View)
- Suite (Diplomat)
- Grand, Executive Suite
What’s around
Landmarks
- In Kuala Lumpur City Centre
- Kuala Lumpur Convention Centre - 2 min walk
- Petronas Twin Towers - 8 min walk
- Pavilion Kuala Lumpur - 9 min walk
- Kuala Lumpur Tower - 18 min walk
- Petaling Street - 32 min walk
- Central Market - 32 min walk
- Merdeka Square - 34 min walk
- Thean Hou Temple - 4.4 mi / 7.1 km
- Batu Caves - 9.6 mi / 15.4 km
Getting around
- Kuala Lumpur International Airport (KUL) - 51 min drive
- Subang (SZB-Sultan Abdul Aziz Shah) - 34 min drive
- Kuala Lumpur Station - 5 min drive
- Kuala Lumpur Titiwangsa Station - 6 min drive
- Kuala Lumpur KTM Komuter Station - 6 min drive
- Raja Chulan Station - 8 min walk
- KLCC Station - 11 min walk
- Bukit Bintang Station - 13 min walk
map
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See on map
12 Jalan Pinang, Kuala Lumpur, 50450, Malaysia
At a glance
Hotel size
- This hotel has 411 rooms
- This hotel is arranged over 39 floors
Arriving/leaving
- Check-in time 3:00 PM-midnight
- Check-out time is noon
- Express check-in/out
Restrictions related to your trip
- This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.
Special check-in instructions
Front desk staff will greet guests on arrival.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
- Pets not allowed
Internet
- Free WiFi in public areas
- Free WiFi and wired Internet access in rooms
Parking
- Free onsite self parking
- Onsite valet parking (MYR 25 per day)
- Wheelchair-accessible parking on site
In the hotel
Taking the kids?
- In-room childcare (surcharge)
Food and drink
- Buffet breakfast daily (surcharge)
- 3 restaurants
- 2 bars/lounges
- Poolside bar
- 24-hour room service
- Water dispenser
Things to do
- Number of outdoor pools - 1
- Children's pool
- 24-hour fitness facilities
- Full-service spa
- Spa treatment room(s)
- Free pool cabanas
- Fitness facilities
- Steam room
- Pool sun loungers
- Sauna
Working away
- Business center
- Number of meeting rooms - 13
- Conference space
- Conference space size (feet) - 45370
- Conference space size (meters) - 4215
- Computer station
Services
- 24-hour front desk
- Concierge services
- Tours/ticket assistance
- Limo or town car service available
- Dry cleaning/laundry service
- Laundry facilities
- Luggage storage
- Wedding services
- Multilingual staff
- Porter/bellhop
Facilities
- Number of buildings/towers - 1
- Year Built - 2012
- Elevator
- Safe-deposit box at front desk
- Designated smoking areas
Accessibility
- Wheelchair accessible
- Accessible bathroom
- In-room accessibility
- Wheelchair-accessible parking
- Wheelchair-accessible concierge desk
- Wheelchair-accessible path to lift
- Wheelchair-accessible registration desk
- Wheelchair-accessible meeting spaces/business center
- Wheelchair-accessible on-site restaurant
- Height-adjustable showerhead
- Grab bar - in bathtub
- Accessible bathtub
Languages Spoken
- English
- Malay
In the room
Home comforts
- Air conditioning
- Minibar
- Bathrobes
- Slippers
- Iron/ironing board
Sleep well
- Hypo-allergenic bedding available
- Pillow menu
- Blackout drapes/curtains
- Soundproofed rooms
- Turndown service
Things to enjoy
- Separate sitting area
Freshen up
- Separate bathtub and shower
- Rainfall showerhead
- Bidet
- Designer toiletries
- Hair dryer
Be entertained
- 42-inch LED TV
- Satellite TV channels
Stay connected
- Desk
- Free WiFi
- Phone
Food and drink
- Free bottled water
More
- Daily housekeeping
- In-room safe (laptop compatible)
- Connecting/adjoining rooms available
Special features
Spa
ESSA Spa has 11 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and detox wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Dining
JP teres - This restaurant specializes in Malaysian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
THIRTY8 - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Poolhouse - Overlooking the pool, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
THIRTY8 - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Poolhouse - Overlooking the pool, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Fees & policies
Mandatory feesPay at property
You'll be asked to pay the following charges by the property at check-in or check-out:
- A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
Optional extras
- Buffet breakfast is offered for an extra charge of MYR 115 for adults and MYR 58 for children (approximately)
- Late check-out can be arranged for an extra charge (subject to availability, amount varies)
Children and extra bedsPay at property
You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
- In-room babysitting is available for an extra charge
- Rollaway beds are available for MYR 100.0 per night
ParkingPay at property
You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
- Valet parking costs MYR 25 per day
Pool, spa, and gym (if applicable)Pay at property
You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
- Pool access available from 8:00 AM to 8:00 PM
- Guests under 18 years old are not allowed in the spa
- Children under 15 years old are not allowed in the fitness facility without adult supervision
- Guests under 16 years old are not allowed in the fitness facility
Hygiene and cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
Also known as
- Grand Hyatt Kuala Lumpur
- Grand Hyatt Kuala Lumpur Hotel
- Grand Hyatt Kuala Lumpur Hotel
- Grand Hyatt Kuala Lumpur Kuala Lumpur
- Kuala Lumpur Grand Hyatt
- Grand Hyatt Kuala Lumpur Hotel Kuala Lumpur
- Hyatt Kuala Lumpur Hotel
Also known as
- Grand Hyatt Kuala Lumpur
- Grand Hyatt Kuala Lumpur Hotel
- Grand Hyatt Kuala Lumpur Hotel
See more
*See fees and policies for additional details or extra charges
FAQs
- Yes, Grand Hyatt Kuala Lumpur does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
- Yes, there's free self parking.
- Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
- Sorry, pets aren't allowed.
- You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
- Yes, there are 3 onsite restaurants, featuring alfresco dining, Malaysian cuisine, and pool views. The dining venue will be unavailable from October 25 2021 to June 1 2022 (dates subject to change). Nearby restaurants include Tujo (3-min walk), Ten Japanese Fine Dining (4-min walk), and Sushi Oribe (4-min walk).
- Grand Hyatt Kuala Lumpur has 2 bars and a spa, as well as an outdoor pool and a 24-hour fitness center.
9.4.Exceptional.1,007 verified Hotels.com guest reviews
- 10.0.Exceptional
Absolutely wonderful!
Absolutely wonderful!
Mark, 1 night family trip, Jan 8, 2021
Verified Hotels.com guest review
- 8.0.Very Good
Stayed in Deluxe room twin tower view. Amazing view with big windows but toilet doesn't have any blackout curtains. Room gets pretty bright in the morning as sunlight coming through the wash room, other than that it was pleasant stay.
2 night trip, Dec 25, 2020
Verified Expedia guest review
- 10.0.Exceptional
Worthy Staycation!
It was an amazing experience!
Sharmendran, 1 night trip, Oct 6, 2020
Verified Hotels.com guest review
- 10.0.Exceptional
It really was an exceptional stay at the Grand Hyatt. I have been a diamond member with Hilton for five years, and haven’t received this level of attentiveness from staff in any of my stays in their properties. The room was immaculate, the views are exactly what is advertised, and the options for dining were superb. The breakfast buffet is borderline ridiculous in the best way possible. The staff take the time to know your name before approaching, and someone was always at hand to help. We’re going to stay again before we leave Malaysia.
Steven, 1 night romance trip, Sep 30, 2020
Verified Expedia guest review
- 10.0.Exceptional
Nice and friendly staff, nice breakfast. I will stay again : )
Ahreum, 1 night trip with friends, Sep 18, 2020
Verified Expedia guest review
- 10.0.Exceptional
Desirable location and service
Excellent location and services with a beautiful pool.
Ara, 7 night business trip, Feb 26, 2020
Verified Hotels.com guest review
- 10.0.Exceptional
What a great Hyatt!
This hotel is amazing. The service is amazing, the amenities are great. The location is great. Overall such a great stay! Only one thing that we felt could have been improved is the furniture in the rooms. These felt slightly dated.
Daniel, 1 night trip, Feb 24, 2020
Verified Hotels.com guest review
- 10.0.Exceptional
Best Hotel Stay
The best hotel stay I have ever had! Excellent in all area’s!
5 night business trip, Jan 31, 2020
Verified Hotels.com guest review
- 4.0.Fair
May be it is j st me, but I feel like that the hotel treats booked Expedia"s customer as second class customer
Paul, 2 night family trip, Jan 30, 2020
Verified Expedia guest review
- 10.0.Exceptional
Amazing hotel. Friendly staff. Thank you for the amazing stay.
Pearly, 1 night family trip, Jan 29, 2020
Verified Expedia guest review