Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
1 room, 2 adults

Grand Hyatt Kuala Lumpur

5-star5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
12 Jalan Pinang, Kuala Lumpur, 50450, Malaysia

Luxury hotel with full-service spa, connected to the convention center, near Kuala Lumpur Convention Centre
  • Free Internet and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • In-room childcare (surcharge)
    • Children's pool
    • Connecting/adjoining rooms available
  • Collect stampsYou can collect Hotels.com® Rewards stamps here

Restrictions related to your trip

Malaysia may have travel restrictions in place due to COVID-19. Find out more

  • It was an amazing experience!Oct 10, 2020
  • Excellent location and services with a beautiful pool.Mar 6, 2020

Grand Hyatt Kuala Lumpur

from $99
  • Deluxe Room, 1 King Bed (Tower View)
  • Room, 1 King Bed (Tower View)
  • Room, 2 Twin Beds (Tower View)
  • Club Room, 1 King Bed
  • Club Twin Room
  • Grand, Deluxe Room, 1 King Bed
  • Grand Room, 1 King Bed
  • Grand Twin Room
  • Room, 1 King Bed, Garden View
  • Club Room, 1 King Bed, Garden View
  • Grand Suite (Tower View)
  • Grand, Suite
  • Club Room, 1 King Bed (Tower View)
  • Club Twin Room (Tower View)
  • Suite (Diplomat)
  • Grand, Executive Suite
  • Club Room, 1 King Bed (Deluxe)
  • Club Deluxe Room, 1 King Bed (Tower View)
  • Suite, 1 King Bed, Garden View

What’s around Grand Hyatt Kuala Lumpur

Landmarks

  • In Kuala Lumpur City Centre
  • Kuala Lumpur Convention Centre - 2 min walk
  • Petronas Twin Towers - 8 min walk
  • Pavilion Kuala Lumpur - 9 min walk
  • Kuala Lumpur Tower - 20 min walk
  • Petaling Street - 32 min walk
  • Merdeka Square - 34 min walk
  • Central Market - 32 min walk

Getting around

  • Kuala Lumpur Intl. Airport (KUL) - 58 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 43 min drive
  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Kuala Lumpur Sultan Ismail Station - 5 min drive
  • Kuala Lumpur Station - 5 min drive
  • Raja Chulan Station - 8 min walk
  • KLCC Station - 11 min walk
  • Bukit Nanas Station - 14 min walk

At a glance

Key facts

Hotel size

  • This hotel has 411 rooms
  • This hotel is arranged over 39 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Malaysia may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free wired Internet access in rooms

Transportation

Parking

  • Free self parking on site

  • Valet parking * on site

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar
  • 24-hour room service
  • Water dispenser
Things to do
  • Outdoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Free pool cabanas
  • Pool sun loungers
Working away
  • Business center
  • Number of meeting rooms - 13
  • Conference space
  • Conference space size (feet) - 45370
  • Conference space size (meters) - 4215
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2012
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Height-adjustable showerhead
  • Grab bar - in bathtub
  • Accessible bathtub
Languages Spoken
  • Chinese
  • English
  • Malay

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
Things to enjoy
  • Separate sitting area
Freshen up
  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch LED TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free wired Internet
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

ESSA Spa has 11 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and detox wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

JP teres - This restaurant specializes in Malaysian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

THIRTY8 - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Poolhouse - Overlooking the pool, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.

Grand Hyatt Kuala Lumpur’s small print

Also known as

  • Grand Hyatt Kuala Lumpur
  • Grand Hyatt Kuala Lumpur Hotel
  • Kuala Lumpur Grand Hyatt
  • Hyatt Kuala Lumpur Hotel
  • Grand Hyatt Kuala Lumpur Hotel
  • Grand Hyatt Kuala Lumpur Kuala Lumpur
  • Grand Hyatt Kuala Lumpur Hotel Kuala Lumpur

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • Pool access available from 6:00 AM to 10:00 PM.
  • Children under 15 years old are not allowed in the fitness facility without adult supervision.

    Guests under 16 years old are not allowed in the fitness facility.

    Guests under 18 years old are not allowed in the spa.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:

    • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

    Optional extras

    Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Valet parking costs MYR 25 per day

    Rollaway beds are available for MYR 100.0 per night

    Buffet breakfast is offered for an extra charge of MYR 108 for adults and MYR 54 for children (approximately)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Grand Hyatt Kuala Lumpur

    • Does Grand Hyatt Kuala Lumpur offer free cancellation for a full refund?
      Yes, Grand Hyatt Kuala Lumpur does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at Grand Hyatt Kuala Lumpur?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at Grand Hyatt Kuala Lumpur?
      Yes, there's free self parking.
    • Is there a pool at Grand Hyatt Kuala Lumpur?
      Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 10:00 PM.
    • Are pets allowed at Grand Hyatt Kuala Lumpur?
      Sorry, pets aren't allowed.
    • What are the check-in and check-out times at Grand Hyatt Kuala Lumpur?
      You can check in from 3:00 PM to midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
    • Are there restaurants at or near Grand Hyatt Kuala Lumpur?
      Yes, there are 3 onsite restaurants, featuring alfresco dining, Malaysian cuisine, and pool views. Nearby restaurants include Tujo (3-min walk), Ten Japanese Fine Dining (4-min walk), and Sushi Oribe (4-min walk).
    • What is there to do near Grand Hyatt Kuala Lumpur?
      Recommended spots to visit include Kuala Lumpur Convention Centre (2-min walk) and Petronas Twin Towers (8-min walk), along with Pavilion Kuala Lumpur (9-min walk) and Kuala Lumpur Tower (1 mi).

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    Recent reviews

    Exceptional 9.4 From 876 reviews

    Exceptional 10.0
    What a great Hyatt!
    This hotel is amazing. The service is amazing, the amenities are great. The location is great. Overall such a great stay! Only one thing that we felt could have been improved is the furniture in the rooms. These felt slightly dated.
    Daniel, us1 night trip
    Exceptional 10.0
    Best Hotel Stay
    The best hotel stay I have ever had! Excellent in all area’s!
    us5 night business trip
    Exceptional 10.0
    Amazing hotel. Friendly staff. Thank you for the amazing stay.
    Pearly, us1 night family trip
    Fair 4.0
    May be it is j st me, but I feel like that the hotel treats booked Expedia"s customer as second class customer
    Paul, us2 night family trip
    Exceptional 10.0
    Great hotel Excellent staff, new, comfortable, excellent breakfast
    us3 night family trip
    Exceptional 10.0
    Amazing Service
    Everything about this hotel was amazing. The service was outstanding. The rooms were clean and comfy. The location is center city. We loved it!
    Robert, us7 night family trip
    Exceptional 10.0
    フロントが、上の階にありチェックイン後に部屋に向かう際に別のエレベーターを使って降りるのはユニークでした。部屋はスタンダードツインでしたが、とても綺麗でした。
    us1 night family trip
    Exceptional 10.0
    Beautiful hotel right on central of the Kiala Lumpur, Food was very good, nice staffs, great breakfast with nice views. I will comeback when next time stop by Malaysia. Kevin
    Kevinle, us4 night romance trip
    Exceptional 10.0
    The view from the room of the twin towers was perfect. The 3 restaurant choices were great and breakfast buffet was phenomenal. Easy access to KLCC mall and the park.
    us2 night family trip
    Exceptional 10.0
    My 3day stay at Grand Hyatt was most memorable as it was my first time in KL. Very close proximity to Patrones and nightclubs and restaurants. The service is impeccable and with personal drive by all staff to make sure that you are happy. I feel it in all the staffs from house keeping all the way up to front desk and floor managers. My wife was very sick one morning and could not attend breakfast one day. I requested a take away on their chicken porridge. even though it's typically not allowed to take away food stuff from an all you can eat buffet, the floor manager made an exception for me and took care of everything no questions asked. This is the human connection that I saw and it's why I rate grand Hyatt a 5*.
    EdMatias, us3 night trip with friends

    Grand Hyatt Kuala Lumpur

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