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Comfort Inn Midtown West, New York

2.5 stars2.5 stars
548 W 48th StreetNew YorkNY10036United States of America
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Good3.7 / 5
Room
Room is all right
Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
889See all 889 Hotels.com reviews
From 480 reviewsTripAdvisor Traveller Rating

Comfort Inn Midtown West, New York

from $80
  • Standard Room, 1 King Bed, Non Smoking
  • Standard Room, 2 Double Beds
  • Standard Room, 1 Queen Bed, Accessible, Non Smoking
  • Standard Double Room, 2 Double Beds, Non Smoking
  • Standard Twin Room, 2 Single Beds, Non Smoking
  • Standard Room
  • Standard One Queen Bed Non-Smoking
  • Standard Room
  • Standard Room, 1 Queen Bed, Non Smoking
  • Standard Room, 2 Double Beds

At a glance

Key facts

Hotel size

  • This hotel has 89 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • No parking

Other information

  • Smoke-free property
  • No alcohol served onsite

In the hotel

Food and drink
  • Free hot/cold buffet breakfast
Working away
  • Business center
Services
  • Tours/ticket assistance
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
Accessibility
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping

Recent reviews

Good 3.7 /5 from 889 reviews

Comfort Inn Midtown West, New York
Good3.0 / 5
The floor i was on felt like a College residence hall. If you're into that stuff.
1 night trip
Comfort Inn Midtown West, New York
Poor1.0 / 5
Horrible Service during Holiday stay
This booking was a disater from the minute I arrived. For one, I was advised that it would be walking distance from Times Square and most venue's which was not the case. It was several avanues & blocks away from anything close by. 2nd, I was placed in a room with the incorrect bed size which was originally booked (Queen) and then was told I would be accomadated to a King size bed for the inconveience in which I was then charged. 3rd, I was never given my Governemnt discount as being an NYC Employee as mentioned upon checking in. So majority of my stay was spent with the front desk correcting there mistakes on a daily basis from beginning to end which just ruined my vacation with my Fiance whom came down to visist from another state. Stay away from this location.
3 night romance trip
Comfort Inn Midtown West, New York
Good3.0 / 5
Convenient and low price. Bare minimum Comfort
Inexpensive hotel in convenient location
3 night family trip
Comfort Inn Midtown West, New York
Poor1.0 / 5
Room smelled, blood on sheets, rude staff
Staff was incredibly rude manager included. We discovered the next morning after pulling comforter back that the sheets on one of our beds had an old blood stain on it. When I went to speak to concierge I had to wait nearly 10 minutes for a manager and when I showed her the photo we took she instantly shook her had saying that wasn't from the hotel. She also refused to even look at it in room until we checked out and then after check out took over 15 minutes to go up 1 floor and look at 1 stain. When she returned she told me the stain was still red and still smelled like blood and that it wasn't there when we checked in. She wouldn't look at the room with anyone in there and refused to accept any responsibility for this nasty occurrence and behaved quite rudely and blamed us the guests. Not to mention that upon first walking into the room it smelled like an old damp musty and uncleaned basement. I wouldn't stay here again if it was free
1 night trip with friends
Comfort Inn Midtown West, New York
Excellent4.0 / 5
Great Hotel
Great hotel, room was clean upon checking in, Front Desk employees were extremenly friendly. Breakfast was great, and free coffee in the lobby all day. Great hotel, I will definetely stay there again in the future. It's in a great, very close to Time square & Hudson River. Free Wi-Fi in room, large TV with satellite channels. The fitness center is at the next door property Holiday Inn, just need to show them you key to get in. Only had one issue, the shower faucette did not work. I had to take shower the old fashion way. I din't want to switch room after unpacking, and I was only staying there for one day anyway. I just poured water in a bucket to shower. I advised Front Desk about the issue.
1 night trip

See all reviews

Comfort Inn Midtown West, New York

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