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1 room, 2 adults
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Al Massa Hotel, Mecca

4 stars
Ajiad StreetMecca21955Saudi Arabia, 800-491-6126
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Reviews & ratings
Location
Great location
Room
Room needs to be redecorated
Comfort
More comfort would be nice
4See all 4 Hotels.com reviews
From 50 reviewsTripAdvisor Traveller Rating

Al Massa Hotel, Mecca

Hotel Info: 866-539-8117

from $160
  • Double Room
  • Triple Room
  • Quadruple Room
  • Standard Double Room (Haram View)

At a glance

Key facts

Hotel size

  • This hotel has 248 rooms

Arriving/leaving

  • Check-in time starts at 1100
  • Check-out time is 1400

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Couples wishing to share a room must provide proof of marriage

Travelling with others

Extra people

  • Roll-away beds available, charges may apply*

Also known as

  • Al Massa
  • Al Massa Hotel
  • Al Massa Hotel Mecca
  • Al Massa Mecca
  • Hotel Al Massa
  • Al Massa Hotel Makkah/Mecca

Policies

Only Muslims are allowed to enter the holy cities of Mecca and Medina.

In the hotel

Food and drink
  • Coffee shop/café
Working away
  • Business center
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk

In the room

Home comforts
  • Air conditioning
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Bidet
Be entertained
  • Cable TV channels
Stay connected
  • Phone

Al Massa Hotel, Mecca’s small print

Also known as

  • Al Massa
  • Al Massa Hotel
  • Al Massa Hotel Mecca
  • Al Massa Mecca
  • Hotel Al Massa
  • Al Massa Hotel Makkah/Mecca

Policies

Only Muslims are allowed to enter the holy cities of Mecca and Medina.

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

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Al Massa Hotel, Mecca
Fair2.0 / 5
Unfortunate experience at AlMassa
One of the two Rooms was good with Al-Haram view. Location excellent since it was just across the road to Al-Haram. Service was extremely poor. I had booked my room through Hotels.com but the hotel had no information with the reservation code provided by the hotel.com website. WHat I understood from the reservation is the code provided is passed through expedia.com and then to the Hotel AlMassa. It is very complicated process. I had pre-confirmed my reservation with the hotel before stay on 20 March 2016 physically since I was there in Makkah but when we arrived on 23rd March they couldn't locate our reservation. It took more than 90 minutes to check us in. It is painful when you are accompanied with kids and senior citizens and you are on Ahram waiting to go for Umrah. Recommend not to book through Hotel.com. I saw a similar case with one guest and he couldn't get a room though he was carrying a confirmed reservation through email and a print out. In that case I consider myself highly fortunate that i could get rooms. The staff at reception and housekeeping are horrible. They seem to behave as if they are doing some "extra favour" to guests which we are not entitled "supposedly". Professionalism is NIL in the hotel. Not value for money. But for its location (very close to Al-Haram) it is very good. Room Tip: Difficult to say since there is no link between booking and actual allocation of room.
2 night family trip

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Al Massa Hotel, Mecca

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