Hard Rock Hotel Vallarta - All Inclusive, Nuevo Vallarta: Info, Photos, Reviews

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Egyptian cotton sheets, premium bedding, down duvets, free minibar

6 restaurants, breakfast, dinner served; international cuisine

On the beach, beach cabanas, beach umbrellas, beach towels

Overview
Rooms
Location
Amenities
Policies

VIP Access

All-inclusive property with full-service spa, connected to the convention centre, near Bay of Banderas

8.4/10 Very good

1,003 verified Hotels.com guest reviews

Property highlights

Pool

Free breakfast

Spa

Airport transfer

Pet-friendly

Free parking

Paseo de los Cocoteros 19, Villa 8, Bahia de Banderas, Riviera Nayarit, Nuevo Vallarta, NAY, 63732

Main amenities

Daily housekeeping
On the beach
6 restaurants and 2 poolside bars
5 bars/lounges
Full-service spa
2 outdoor pools and 2 spa tubs
Free children's club
Free supervised childcare
Health club
Sauna
Steam room
Free use of bicycles

Feel at home

Babysitting (surcharge)
Children's pool
Playground on site
Children's club (free)
Connecting/adjoining rooms available
Private bathroom

Room options

About this area

What's nearby

On the beach
Bay of Banderas - 8 min walk
Nuevo Vallarta Beach - 29 min walk
Vallarta Adventures - 2 min drive
Nayar Vidanta Golf - 3 min drive
Mayan Palace Nuevo Vallarta Golf Course - 3 min drive
Playa Bucerias - 22 min drive
Cruise Ship Terminal - 14 min drive
Malecon - 18 min drive
Playa de los Muertos - 43 min drive
Los Muertos Pier - 19 min drive

Getting around

Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 20 min drive
Airport shuttle (surcharge)

Restaurants

Starbucks - 4 min walk
Paradise Village Restaurante Tulum - 10 min walk
Eddie's Place Nopal Beach - 3 min drive
Subway - 4 min walk
Kabah Sushi Bar - 7 min walk

About this property

Hard Rock Hotel Vallarta - All Inclusive

At Hard Rock Hotel Vallarta - All Inclusive, you can spend time at the beach enjoying cabanas, beach umbrellas and yoga, plus you'll only be within a 10-minute drive of Nuevo Vallarta Beach. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials and detox wraps. Serving international cuisine, The Market is one of 6 restaurants and 2 poolside bars. Other highlights at this luxurious property include 5 bars/lounges, a free kid's club and a health club. The pool and helpful staff get good marks from fellow travellers.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included

24-hour room service

In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Surfing/body boarding

Land activities

Cycling

Fitness facilities

Volleyball

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C or hotter

Guest accommodation is sealed after cleaning

Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-out

Protective shields in place at main contact areas

Social distancing measures in place

Contactless room service is available.

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Temperature checks available for guests

Masks are required at the property

Hand sanitiser provided

Enhanced food service safety measures are in place

Individually wrapped food options available through room service

On-site antigen/rapid COVID-19 testing is available for a MXN 1500 fee

This information is provided by our partners.

At a glance

Hotel size

348 rooms

Arriving/Leaving

Check-in time from 3:00 PM until midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
The antigen testing fee for COVID-19 is waived for US and UK citizens (up to 2 guests per booking) staying 3 nights or more.

Required at check-in

Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Children

Babysitting*
Free supervised childcare
Free children's club

Pets

Pets allowed (dogs and cats only, 2 per room, up to 50 lb per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls available

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

Free on-site self-parking
Free on-site valet parking
Wheelchair-accessible parking on site

Transfers

Airport shuttle on request (available 24 hours a day)*

Other information

Smoke-free property

Property amenities

Food and drink

Free cooked-to-order breakfast each morning 7:00 AM–11:30 AM
6 restaurants
5 bars/lounges
2 poolside bars
Swim-up bar
Coffee shop
24-hour room service
Snack bar/deli

Travelling with children

Free children's club
Children's pool
Water slide
Playground
Free supervised childcare/activities
Local/corner shop

What to do

On the beach
Beach yoga
Beach volleyball
Basketball
Boat tours
Scuba diving
Snorkelling
Shopping
Pool table
Golfing nearby
Whale watching nearby

Working away

Business centre
Meeting rooms
Computer station
Conference centre

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free food/drink shopping service
Hair salon
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Beach cabanas (surcharge)
Free bike hire
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Romance packages

Facilities

4 buildings/towers
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
24-hour fitness centre
18 holes of golf
2 outdoor pools
Full-service spa
2 hot tubs
Sauna
Massage/treatment rooms
Steam room
Water slide

Accessibility

Lift
Accessible bathroom (selected rooms)
In-room accessibility (selected rooms)
Roll-in shower (selected rooms)
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in hallways
Handrails in stairwells
Wheelchairs available on site
Well-lit path to entrance
Step-free path to entrance

Room amenities

Be entertained

32-inch flat-screen TV
Digital TV channels

Home comfort

Air conditioning
Ceiling fan
Free stocked minibar
Espresso maker
Iron/ironing board (on request)
Window screens

Sleep well

Down duvet
Blackout curtains
Soundproofed rooms
Premium bedding

What to enjoy

Private indoor hot tub
Balcony
Individually furnished and decorated

Freshen up

Private bathroom
Shower only
Free toiletries
Hairdryer
Towels

Stay connected

Laptop-friendly workspace
Free WiFi
Phone

Food and drink

Free bottled water

Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Guidebooks/recommendations

Special features

Spa

The on-site spa has 14 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Dining

The Market – This buffet restaurant specialises in international cuisine.

Frida – This restaurant specialises in Mexican cuisine and only serves dinner. Guests can enjoy drinks at the bar.

Zen – This restaurant specialises in Asian cuisine and only serves dinner.

Ciao – This restaurant specialises in Italian cuisine and serves breakfast and dinner.

Ipanema – This steakhouse specialises in Brazilian cuisine and only serves dinner.

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

Airport shuttle service is offered for an extra charge of MXN 770 per person (return)

Children & extra beds

Babysitting is available for an extra charge
Airport shuttle for children between the ages of 4 and 17 costs MXN 770 (return)

Pets

Service animals exempt from fees
Pets are allowed for an extra charge of MXN 3000 per pet, per stay

Pool, spa, & gym (if applicable)

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; contactless room service is available; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available through room service.

On-site antigen/rapid COVID-19 testing is available for a MXN 1500 fee.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global) and Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a smoke detector and a security system on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

All inclusive Hard Rock Hotel

Hard Rock Hotel Vallarta

Hard Rock Hotel Vallarta All inclusive

Hard Rock Vallarta

Vallarta Hard Rock Hotel

Hard Rock Vallarta

Hotel Hard Rock Hotel Vallarta Nuevo Vallarta

Hotel Hard Rock Hotel Vallarta

Hard Rock Hotel Vallarta Nuevo Vallarta

Hard Rock Hotel Vallarta All inclusive

Hard Rock Hotel

Hard Rock

Hard Rock Hotel Vallarta All Inclusive

Hard Rock Hotel Vallarta All Inclusive All-inclusive property

Hard Rock Hotel All Inclusive All-inclusive property

Hard Rock Hotel All Inclusive

All-inclusive property Hard Rock Hotel Vallarta - All Inclusive

Hard Rock Hotel Vallarta - All Inclusive Nuevo Vallarta

Hard Rock Hotel Vallarta

Hard Rock Vallarta Inclusive

Frequently asked questions

Does Hard Rock Hotel Vallarta - All Inclusive offer free cancellation for a full refund?

Yes, Hard Rock Hotel Vallarta - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at Hard Rock Hotel Vallarta - All Inclusive?

This property confirms that on-site COVID-19 testing (antigen/rapid screening) is available for a fee. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.

Is there a pool at Hard Rock Hotel Vallarta - All Inclusive?

Yes, there are 2 outdoor pools and a children's pool.

Are pets allowed at Hard Rock Hotel Vallarta - All Inclusive?

Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 50 lb per pet. There's a charge of MXN 3000 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hard Rock Hotel Vallarta - All Inclusive?

Yes, there's free self and valet parking.

Is an airport shuttle service offered by Hard Rock Hotel Vallarta - All Inclusive?

Yes, an airport shuttle is available. The charge is MXN 770 per person return.

What are the check-in and check-out times at Hard Rock Hotel Vallarta - All Inclusive?

You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-out is available.

Is there an on-site casino at Hard Rock Hotel Vallarta - All Inclusive?

No, this property doesn't have a casino, but Vallarta Casino (12-min drive) is nearby.

What is there to do at Hard Rock Hotel Vallarta - All Inclusive and nearby?

Have fun with on-site activities such as snorkelling, volleyball and beach yoga. Additional recreation on-site includes basketball, volleyball and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. Hard Rock Hotel Vallarta - All Inclusive also has 2 poolside bars, 5 bars and a 24-hour fitness centre, as well as a sauna, beach cabanas and a garden.

Are there restaurants at or near Hard Rock Hotel Vallarta - All Inclusive?

Yes, there are 6 on-site restaurants, featuring international cuisine.

Does Hard Rock Hotel Vallarta - All Inclusive have rooms with private hot tubs?

Yes, each room has a private indoor hot tub.

Does Hard Rock Hotel Vallarta - All Inclusive have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hard Rock Hotel Vallarta - All Inclusive like?

Hard Rock Hotel Vallarta - All Inclusive is located on the waterfront, a short 8-minute walk from Bay of Banderas and 4 minutes' walk from Paradise Plaza Shopping Center. Travellers say that the property is in a great location.

8.4

Very good

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.5/10

Property conditions & facilities

8.5/10

Eco-friendliness