Hard Rock Hotel Vallarta - All Inclusive

Photo gallery for Hard Rock Hotel Vallarta - All Inclusive

Primary image
On the beach, beach cabanas, beach umbrellas, beach towels
On the beach, beach cabanas, beach umbrellas, beach towels
On the beach, beach cabanas, beach umbrellas, beach towels
2 outdoor pools, pool umbrellas, pool loungers

Overview of Hard Rock Hotel Vallarta - All Inclusive

VIP Access

Hard Rock Hotel Vallarta - All Inclusive

4.5-star property
All-inclusive Nuevo Vallarta property with full-service spa, connected to the convention centre

8.6/10 Fabulous

999 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
Map
Paseo de los Cocoteros 19, Villa 8, Bahia de Banderas, Riviera Nayarit, Nuevo Vallarta, NAY, 63732
Main amenities
  • Daily housekeeping
  • On the beach
  • 6 restaurants and 2 poolside bars
  • 5 bars/lounges
  • Full-service spa
  • 2 outdoor pools and 2 spa tubs
  • Free children's club
  • Free supervised childcare
  • Health club
  • Sauna
  • Steam room
  • Free use of bicycles
Feel at home
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Private bathroom

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • Nuevo Vallarta Beach - 1 min drive
  • Nayar Vidanta Golf - 3 min drive
  • Playa Bucerias - 11 min drive
  • Bay of Banderas - 29 min drive
  • Cruise Ship Terminal - 27 min drive
  • Malecon - 38 min drive
  • Playa de los Muertos - 44 min drive
  • Playa Mismaloya - 70 min drive

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 20 min drive
  • Airport shuttle (surcharge)

About this property

Hard Rock Hotel Vallarta - All Inclusive

4.5-star luxury property connected to the convention centre
Take advantage of free cooked-to-order breakfast, 18 holes of golf and a round-trip airport shuttle at Hard Rock Hotel Vallarta - All Inclusive. With a beachfront location, beach cabanas and beach umbrellas, this property is the perfect place to soak up some sun. Treat yourself to hydrotherapy, a massage or a manicure/pedicure at the on-site spa. Be sure to enjoy a meal at any of the 6 on-site restaurants, which feature international cuisine and more. Yoga classes are offered at the health club; other things to do include beach yoga, basketball and snorkelling. Stay connected with free in-room WiFi, and guests can find other amenities, such as 2 poolside bars and a swim-up bar.
Other perks include:
  • 2 outdoor pools and a children's pool, with a waterslide, sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Free bike hire, a TV in the lobby and a billiards/pool table
  • Smoke-free property, a gift shop and concierge services
  • Guest reviews say great things about the location
Room features
All 348 individually furnished rooms offer comforts, such as private indoor hot tub and 24-hour room service, as well as perks, such as premium bedding and laptop-compatible safes.
Other conveniences in all rooms include:
  • Egyptian cotton sheets and down duvets
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with digital channels
  • Wardrobes/cupboards, balconies and ceiling fans

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Surfing/body boarding

Land activities

Cycling
Fitness facilities
Volleyball

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
On-site antigen/rapid COVID-19 testing is available for a MXN 1500 fee
This information is provided by our partners.

At a glance

Hotel size

  • 348 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • The antigen testing fee for COVID-19 is waived for US and UK citizens (up to 2 guests per booking) staying 3 nights or more.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets allowed (dogs and cats only, 2 per room, up to 50 lbs)*
  • Specific rooms only, restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7:00 AM–11:30 AM
  • 6 restaurants
  • 5 bars/lounges
  • 2 poolside bars
  • Swim-up bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Water slide
  • Playground
  • Free supervised childcare/activities
  • Local/corner shop

What to do

  • On the beach
  • Beach yoga
  • Beach volleyball
  • Basketball
  • Boat tours
  • Scuba diving
  • Snorkelling
  • Shopping
  • Pool table
  • Golfing nearby
  • Whale watching nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free food/drink shopping service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Free bike hire
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 4 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour fitness centre
  • 18 holes of golf
  • 2 outdoor pools
  • Full-service spa
  • 2 hot tubs
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Water slide

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairwells
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Espresso maker
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Private indoor hot tub
  • Balcony
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations

Special features

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Surfing/body boarding

Land activities

Cycling
Fitness facilities
Volleyball

Spa

The on-site spa has 14 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Dining

The Market – This buffet restaurant specialises in international cuisine.
Frida – This restaurant specialises in Mexican cuisine and only serves dinner. Guests can enjoy drinks at the bar.
Zen – This restaurant specialises in Asian cuisine and only serves dinner.
Ciao – This restaurant specialises in Italian cuisine and serves breakfast and dinner.
Ipanema – This steakhouse specialises in Brazilian cuisine and only serves dinner.

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 770 per person (roundtrip)

Children & extra beds

  • Babysitting is available for an extra charge
  • Airport shuttle for children between the ages of 4 and 17 costs MXN 770 (roundtrip)

Pets

  • Pets are allowed for an extra charge of MXN 3000 per pet, per stay

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; contactless room service is available; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available through room service.

On-site antigen/rapid COVID-19 testing is available for a MXN 1500 fee.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global) and Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a smoke detector and a security system on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Hard Rock Hotel Vallarta All inclusive
Hard Rock Hotel Vallarta
Hard Rock Hotel Vallarta All inclusive All-inclusive property
Hard Rock Hotel Vallarta All Inclusive
Hard Rock Hotel Vallarta - All Inclusive Nuevo Vallarta
Hard Rock Hotel Vallarta - All Inclusive All-inclusive property

Frequently asked questions

Does Hard Rock Hotel Vallarta - All Inclusive offer free cancellation for a full refund?
Yes, Hard Rock Hotel Vallarta - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hard Rock Hotel Vallarta - All Inclusive?
As of 4 October 2022, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Vallarta - All Inclusive on 12 October 2022 start from €332, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hard Rock Hotel Vallarta - All Inclusive?
This property confirms that on-site COVID-19 testing (antigen/rapid screening) is available for a fee. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Hard Rock Hotel Vallarta - All Inclusive?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Hard Rock Hotel Vallarta - All Inclusive?
Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 50 lbs per pet. There's a charge of MXN 3000 per pet, per stay. Food and water bowls are available.
Is parking offered on site at Hard Rock Hotel Vallarta - All Inclusive?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Hard Rock Hotel Vallarta - All Inclusive?
Yes, an airport shuttle is available. The charge is MXN 770 per person roundtrip.
What are the check-in and check-out times at Hard Rock Hotel Vallarta - All Inclusive?
You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-out is available.
Is there an on-site casino at Hard Rock Hotel Vallarta - All Inclusive?
No, this property doesn't have a casino, but Vallarta Casino (23-min drive) is nearby.
What is there to do at Hard Rock Hotel Vallarta - All Inclusive and nearby?
Have fun with on-site activities such as snorkelling, volleyball and beach yoga. Additional recreation on-site includes basketball, volleyball and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. Hard Rock Hotel Vallarta - All Inclusive also has 2 poolside bars, 5 bars and a 24-hour fitness centre, as well as a sauna, beach cabanas and a garden.
Are there restaurants at or near Hard Rock Hotel Vallarta - All Inclusive?
Yes, there are 6 on-site restaurants, featuring international cuisine. Nearby restaurants include Nopalitos (4-min walk), Tre Amici Pasta & Deli (4-min walk) and Jude Bistro and Bar (5-min walk).
Does Hard Rock Hotel Vallarta - All Inclusive have rooms with private hot tubs?
Yes, each room has a private indoor hot tub.
Does Hard Rock Hotel Vallarta - All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hard Rock Hotel Vallarta - All Inclusive like?
Hard Rock Hotel Vallarta - All Inclusive is located on the waterfront, a short 4-minute walk from Paradise Plaza Shopping Center and 3 minutes' walk from Nuevo Vallarta Beach. Travellers say that the property is in a great location.

Overall score and ratings

8.6

Fabulous

9.0/10

Cleanliness

9.1/10

Staff & service

8.5/10

Amenities

8.5/10

Property conditions & facilities

8.6/10

Eco-friendliness

8/10 Very good

Staff muy amable en todos moemntos.
Alejandro, 3-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Avoid
Check in was easy. They make you wait for 45 minutes after checkin to assign a room so the time share vultures can bother you. The rooms are ok . Beds were super uncomfortable Food is horrible. The Italian restaurant is ok, so is the grill. Avoid the Mexican place . My son got food poisoning The Asian place is the worst The cafe is nothing but a standard vending machine coffe with a person to serve you Drinks are all watered down Summary there are better places in PVR
Sameer, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Good dining options. The Brazilian steakhouse and Italian restarants were our favorites. Beach sand was soft and water was very warm. Hotel provided boogies boards and kayak to use free of charge.
Kevin, 4-night family trip
Verified Expedia guest review

6/10 Good

Anna, 4-night trip
Verified Expedia guest review

8/10 Very good

We did the all inclusive, the staff was amazing, the property was beautiful. Had no problems with our all inclusive amenities. We did not care for the food. Chicken was dry, steak was low quality, pizza was average. Would have liked more Mexican food. Just like the fieta night on a Thursday in the ballroom. Other then the food, a very great experience.
John, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

DONALD, 5-night trip
Verified Expedia guest review

10/10 Exceptional

This property left me wanting more! Overall, a great experience! Incredible waitstaff, guest services team, concierge, photographers, spa staff, housekeeping and so many more I may have left out. it’s obvious they love what they do and we were made to feel special and important! Grounds were pristine and beautiful. Building dated and much older, but who cares, they have maintained it very well! Great variety of dining options and while the food was decent, it didnt wow us. Quality has room for improvement, but has huge potential. Again, we loved the property and were still able to find something. Honestly, the resort’s bartenders were what disappointed us. I don’t know why, maybe tired and overworked? Felt like we were often a bother, which again, can make or break a property like HRH, where Bartenders in a resort play a critical role in your success! Thank you HRH, for helping us create memories to last a lifetime! Can’t wait to return! Rock on!
Shanon, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

No pool seat a available.
Kevin, 7-night family trip
Verified Expedia guest review

8/10 Very good

Staff was great!
Oscar, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

The service was excellent. Will be returning.
Katrina Rose-Elsa, 4-night romance trip
Verified Expedia guest review