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Hard Rock Hotel Vallarta All inclusive, Nuevo Vallarta

4.5 stars4.5 stars
Paseo de los Cocoteros 19, Villa 8Bahia de Banderas, Riviera Nayarit, Nuevo VallartaNAY63732Mexico, 800-491-6126
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Excellent4.3 / 5
Room
Great room
Location
Great location
Service
Fantastic service
WiFi
Good internet service
182See all 182 Hotels.com reviews
From 4,019 reviewsTripAdvisor Traveller Rating

Hard Rock Hotel Vallarta All inclusive, Nuevo Vallarta

Hotel Info: 866-539-8117

from $489
  • Deluxe Gold Double
  • Deluxe Gold Double
  • Deluxe Diamond King
  • Deluxe Family Room
  • Deluxe Gold King
  • Deluxe Platinum Double
  • ADeluxe Platinum Double Beds
  • Deluxe Platinum King
  • Rock Suite Gold
  • Rock Royalty Deluxe Platinum King
  • Deluxe Room

At a glance

Key facts

Hotel size

  • This hotel has 348 rooms

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

Other information

  • All-inclusive (taxes and gratuities included)
  • Resort fee included

Also known as

  • All inclusive Hard Rock Hotel
  • Hard Rock Hotel Vallarta
  • Hard Rock Hotel Vallarta All inclusive
  • Hard Rock Vallarta
  • Vallarta Hard Rock Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (free)
Food and drink
  • Free buffet breakfast
  • 6 restaurants
  • 5 bars/lounges
  • 2 poolside bars
  • Coffee shop/café
  • Swim-up bar
  • 24-hour room service
Things to do
  • Beach umbrellas
  • Beach towels
  • Number of outdoor pools - 2
  • Children's pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Basketball on site
  • Free bicycles on site
  • Playground on site
  • Scuba diving on site
  • Snorkeling on site
  • Volleyball on site
  • Golfing nearby
  • Waterslide
  • Number of spa tubs - 2
  • Swim-up bar
  • Steam room
  • Pool sun loungers
  • Sauna
  • Pool umbrellas
Working away
  • Business center
  • Conference space
  • Meeting rooms 11
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 4
  • Elevator/lift
  • ATM/banking
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Turndown service
  • Premium bedding
Things to enjoy
  • Private spa tub
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities
  • Surfing/boogie boarding

Land activities
  • Bicycling
  • Fitness facilities
  • Volleyball

Spa

Rock Spa has 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

Dining

The Market - This buffet restaurant specializes in international cuisine.

Frida - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Zen - This restaurant specializes in Asian cuisine and serves dinner only.

Ciao - This restaurant specializes in Italian cuisine and serves breakfast and dinner.

Ipanema - This steakhouse specializes in Brazilian cuisine and serves dinner only.

Hard Rock Hotel Vallarta All inclusive, Nuevo Vallarta’s small print

Also known as

  • All inclusive Hard Rock Hotel
  • Hard Rock Hotel Vallarta
  • Hard Rock Hotel Vallarta All inclusive
  • Hard Rock Vallarta
  • Vallarta Hard Rock Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 182 reviews

Hard Rock Hotel Vallarta All inclusive, Nuevo Vallarta
Outstanding5.0 / 5
Just an awesome all around experience. Can't say enough about how the nice staff was, how good the food was, and just how much my girlfriend and I enjoyed our time there. Well worth the stay.
2 night romance trip
Hard Rock Hotel Vallarta All inclusive, Nuevo Vallarta
Outstanding5.0 / 5
Nueva Vallarta and Hard Rock are a great combo!
Normally we go to Cancun (Beach Palace, Moon Palace, Gran Caribe) or Mexican Riviera (Barcelo Maya), but this year we tried Nueva Vallarta and Hard Rock with our two kids (10 and 13). Kids loved it. Beautiful pools, amazing service, great food in the restaurants (dinner buffet was weak, but you dont need reservations for dinners and they were excellent- so skip the buffet dinner). Room was nice. Beds are a bit hard and small for a couple (we got two doubles for us all- so we knew what to expect). View was outstanding. Beach was great for kids. They could wade way out into the ocean without worry. No Jelly fish while we were there. We did see them farther south. We were there for spring break last week and it was still family friendly. The one thing that started to drive me a bit nuts was the tendency to play the same "Hard Rock" music that the hotel is known for all over the hotel. Guns and Roses, Poison, Rolling stones, and Bon Jovi eventually got to me a bit. I would prefer them to let the them of Hard Rock stay in the hotel, but reduce the music in elevators, lobby's etc. Even with that annoyance, the place would be hard to beat. We wouldn't hesitate to book there again with the family or as a couple.
3 night family trip
Hard Rock Hotel Vallarta All inclusive, Nuevo Vallarta
Outstanding5.0 / 5
Great experience. Attentive and courteous staff. Great pool facilities. My only complaint is that our area of the resort was very loud until late into the night.
1 night family trip
Hard Rock Hotel Vallarta All inclusive, Nuevo Vallarta
Outstanding5.0 / 5
Fun time. Room was so-so, Certainly have been in nicer, and a super large jacuzzi tub took up way too much room of what would have been available otherwise, but enjoyed our stay there. Pool party was over the top. Good music all day at the pool. We were there 4 days and only one band performed which was a little disappointing. Food good. Wifi good at all locations.
Family trip
Hard Rock Hotel Vallarta All inclusive, Nuevo Vallarta
Excellent4.0 / 5
You will have a great time
Very nice resort with the best staff and service. Food could be better and in room entertainment left alot to be desired. Would rebook.
1 night romance trip

See all reviews

Hard Rock Hotel Vallarta All inclusive, Nuevo Vallarta

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