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Hotel Castillo del Arenal, El Castillo

3-star3 stars
4 Miles SW Arenal National Park400m SW of the School El Castillo, El CastilloAlajuela21007Costa Rica

Mountain hotel in El Castillo with safari, outdoor pool
  • Free full breakfast, free WiFi, and free parking
Very Good8.0
Great location
Fantastic service
Tasty breakfast
Complaints about WiFi
54See all 54 reviews
From 260 reviewsTripAdvisor Traveller Rating

Hotel Castillo del Arenal, El Castillo

from $52
  • Junior Suite (Volcano View)
  • Bungalow (Volcano View)

At a glance

Key facts

Hotel size

  • This hotel has 16 rooms
  • This hotel is arranged over 2 floors


  • Check-in time 2 PM-10 PM
  • Check-out time is noon
  • Express check-in/out
The front desk is open daily from 6:30 AM - 9 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation.
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare *


  • Pets stay free (dogs and cats only)

  • Restrictions apply *

  • 2 per room


  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms



  • Free valet parking (limited)


  • Area shuttle *

  • Beach shuttle *

  • Theme park shuttle *

Other information

  • Smoke-free property
  • Resort fee included
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Free full breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Beach shuttle (surcharge)
  • Outdoor pool
  • Children's pool
  • Free pool cabanas
  • Pool sun loungers
  • Billiards or pool table
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Number of buildings/towers - 12
  • Year Built 1995
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Minibar
  • Coffee/tea maker
Sleep well
  • Down comforter
  • Turndown service
  • Sleep Number by Select Comfort mattress
Things to enjoy
  • Yard
  • Individually furnished
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 32-inch LED TV
  • Satellite TV channels
  • MP3 docking station
Stay connected
  • Free WiFi
Food and drink
  • Refrigerator
  • Daily housekeeping

Special features


Fusion Grill - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Happy hour is offered.


On Site

  • Bicycle rentals on site
  • Ecotours on site
  • Fishing on site
  • Motor boating on site
  • Rafting on site
  • Rowing or canoeing on site
  • Scooter/moped rentals on site
  • Water skiing on site
  • Windsurfing on site
  • Yoga classes/instruction on site


  • Hiking/biking trails nearby
  • Kayaking nearby

Hotel Castillo del Arenal, El Castillo’s small print

Also known as

  • Castillo Arenal
  • Castillo del Arenal
  • del Arenal
  • Hotel Castillo Arenal
  • Hotel Castillo del Arenal
  • Hotel del Arenal


Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property on arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of CRC 180.00 per vehicle

Area shuttle, beach shuttle, and theme park shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hotel Castillo del Arenal, El Castillo


  • Arenal Eco Zoo - 2 min walk
  • Butterfly Conservatory - 4 min walk
  • Costa Rica Sky Adventures - 2.6 mi / 4.2 km
  • Mistico Arenal Hanging Bridges Park - 9.2 mi / 14.9 km
  • Go Adventure Park - 9.9 mi / 15.9 km
  • Arenal Natura Ecological Park - 10.5 mi / 16.8 km
  • Paradise Hot Springs - 11.4 mi / 18.3 km
  • Ecotermales Fortuna - 11.6 mi / 18.6 km

Getting around

  • San Jose (SJO-Juan Santamaria Intl.) - 155 min drive
  • Free self parking
  • Free valet parking
  • Free extended parking
  • Limited parking
  • Airport pick-up service
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Theme park shuttle (surcharge)

Hotel Castillo del Arenal, El Castillo

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