Book Shangri-La Toronto in Toronto

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Overview
Prices
Location
Amenities
Policies

VIP Access

Luxury aparthotel with 2 restaurants, near CN Tower

9.4/10 Exceptional

1,056 verified Hotels.com guest reviews

Popular amenities

Parking available

Pool

Free WiFi

Pet friendly

Airport transfer

Gym

Price available on 2/19/2023

188 University Avenue, Toronto, ON, M5H 0A3

Room options

About this area

What's nearby

In Downtown Toronto
Toronto Eaton Centre - 9 min walk
Ripley's Aquarium of Canada - 11 min walk
Rogers Centre - 12 min walk
Scotiabank Arena - 12 min walk
CN Tower - 12 min walk
University of Toronto - St. George Campus - 17 min walk
The Distillery Historic District - 28 min walk
Metro Toronto Convention Centre - 4 min drive
Yonge-Dundas Square - 6 min drive
Royal Ontario Museum - 9 min drive

Getting around

Billy Bishop Toronto City Airport (YTZ) - 13 min drive
Toronto Pearson Intl. Airport (YYZ) - 29 min drive
Exhibition Station - 6 min drive
Union Station - 9 min walk
Bloor Station - 10 min drive
King St West at University Ave West Side Stop - 3 min walk
Queen St West at University Ave Stop - 3 min walk
St Andrew Station - 3 min walk
Airport shuttle (surcharge)

Restaurants

Yuzu No Hana - 2 min walk
Elephant & Castle - 2 min walk
Momofuku Noodle Bar - 2 min walk
JaBistro - 2 min walk
Ruth's Chris Steak House - 2 min walk

About this property

Shangri-La Toronto

Shangri-La Toronto is just 2.1 mi (3.4 km) from the airport and offers a shuttle (available 24 hours) for CAD 199 per vehicle roundtrip. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and Bosk, one of 2 restaurants, serves breakfast, lunch, and dinner. There are 2 bars/lounges and an indoor pool, and apartments include upscale features like soaking tubs and iPads. Fellow travelers say great things about the helpful staff and location. The property is just a short walk to public transportation: King St West at University Ave West Side Stop is 3 minutes and Queen St West at University Ave Stop is 3 minutes.

Languages

Chinese (Mandarin), English, French, Japanese, Korean, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out

Cashless transactions are available for all charges at the property

Property is kept vacant for 72 hours between stays

Social distancing measures in place

Contactless room service is available

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Temperature checks available for guests

Masks and gloves available

Masks are required at the property

Hand sanitizer provided

Enhanced food service safety measures are in place

Individually-wrapped food options available for breakfast, lunch, dinner, and through room service

At check-in, guests must provide a record of full COVID-19 vaccination

Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in

This information is provided by our partners.

At a glance

Arriving/Leaving

Check-in time from 3:00 PM - 5:00 AM
Express check-in/out available
Early check-in subject to availability
Minimum check-in age - 19
Check-out time is noon

Restrictions related to your trip

Check COVID-19 restrictions.
At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in
For more details, please contact the property using the information on the booking confirmation
The hotel's main entrance is located on 124 Simcoe St. between Richmond Street and Adelaide Street. Guests driving to the property should contact this property in advance.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Required at check-in

Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19

Children

Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Babysitting*

Pets

Pets allowed (dogs and cats only, 1 per room, up to 50 lbs per pet)*
Restrictions apply*
Food and water bowls available

Property amenities

Beach

Near the beach

Pool/Spa

Indoor pool
Spa tub
Sauna
Steam room
Massages
Spa services
Spa treatment rooms
Aromatherapy
Body scrubs
Hydrotherapy
Sports massage
Body treatments
Hot stone massages
Manicures and pedicures
Body wraps
Facials
Deep-tissue massages

Internet

Free WiFi

Parking and transportation

Valet parking on site (CAD 50.00 per night; includes in/out privileges)
Wheelchair-accessible parking available
Electric car charging station on site
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request

Family friendly

Children stay free (see details)
Babysitting (surcharge)

Restaurants on site

Bosk
Lobby Lounge
Giovane Caffe

Food and drink

Coffee/tea maker

Dining

Full breakfast available for a fee daily: CAD 56 for adults and CAD 56 for children
2 restaurants and 1 coffee shop/cafe
2 bars/lounges
Minibar
24-hour room service

Bedrooms

Premium bedding
Hypo-allergenic bedding
Bed sheets provided
Alarm clock
Pillow menu

Bathrooms

Separate bathtub and shower
Rainfall showerhead
Deep soaking bathtub
Towels provided
Slippers
Soap
Toothbrush and toothpaste (on request)
Bathrobes
Shampoo
Hair dryer

Entertainment

48-inch LCD TV with satellite service
iPad
Pay movies

Outdoor areas

Terrace
Garden

Laundry

Dry cleaning/laundry service
Laundry service
Laundry facilities

Work spaces

24-hour business center
Desk
Conference space

Climate control

Air conditioning

Pets

Pet friendly
CAD 125 per accommodation per stay
1 per room (up to 50 lbs per pet)
Welcoming cats and dogs only
Food and water bowls are available

Suitability/Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Elevator
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Soundproofing
Wheelchair accessible (with limits)
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible public washroom
Smoke-free property

Services and conveniences

Concierge services
Tour/ticket assistance
Daily housekeeping
Safe
Multilingual staff
Iron/ironing board
Phone
Luggage storage
Blackout drapes/curtains
Free newspapers (lobby)

Location highlights

Near a metro station
Near a train station
In the city center

Things to do

24-hour fitness center
Yoga classes on site
Aerobics classes on site
Pilates classes on site

General

202 rooms
66 floors
Built in 2012
Connecting/adjoining rooms avaliable

Special features

Spa

Miraj Hammam Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Bosk - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Lobby Lounge - This lobby lounge serves breakfast only. Open daily.

Giovane Caffe - Onsite coffee shop. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

Full breakfast is offered for an extra charge of CAD 56 for adults and CAD 56 for children (approximately)
Airport shuttle service is offered for an extra charge of CAD 199 per vehicle (roundtrip)

Children & extra beds

Babysitting is available for an extra charge

Pets

Pets are allowed for an extra charge of CAD 125 per accommodation (may vary based on length of stay)

Parking

Valet parking costs CAD 50.00 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

At check-in, guests must provide a record of full COVID-19 vaccination.

Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

The listed child breakfast fee applies to guests age 11 and younger.

Also known as

Hotel Shangri-la Toronto

Shangri-la Hotel Toronto

Shangri-la Toronto

Shangri-la Toronto Hotel

Toronto Hotel Shangri-la

Toronto Shangri-la

Toronto Shangri-la Hotel

Shangri la Hotel Toronto

Shangri La Toronto

Shangri la hotel Toronto

Shangri-La Toronto Toronto

Shangri-La Toronto Aparthotel

Shangri-La Toronto Aparthotel Toronto

Frequently asked questions

Does Shangri-La Toronto offer free cancellation for a full refund?

Yes, Shangri-La Toronto does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

How much does it cost to stay at Shangri-La Toronto?

As of Feb 1, 2023, prices found for a 1-night stay for 2 adults at Shangri-La Toronto on Feb 19, 2023 start from $352, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What are the cleanliness and hygiene measures currently in place at Shangri-La Toronto?

This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.

Is there a pool at Shangri-La Toronto?

Yes, there's an indoor pool.

Are pets allowed at Shangri-La Toronto?

Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 50 lbs per pet. There's a charge of CAD 125 per accommodation, per stay. Food and water bowls are available.

Is parking offered on site at Shangri-La Toronto?

Yes. Valet parking costs CAD 50.00 per night. Electric vehicle charging is available.

Is airport shuttle service offered by Shangri-La Toronto?

Yes, an airport shuttle is available. The charge is CAD 199 per vehicle roundtrip.

What are the check-in and check-out times at Shangri-La Toronto?

You can check in from 3:00 PM - 5:00 AM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Shangri-La Toronto and nearby?

Onsite recreation at Shangri-La Toronto includes aerobics, Pilates, and yoga. Indulge in a treatment at the spa and soothe your senses in the spa tub. Shangri-La Toronto also has 2 bars, an indoor pool, and a 24-hour fitness center, as well as a sauna and a garden.

Are there restaurants at or near Shangri-La Toronto?

Yes, there are 2 onsite restaurants, featuring alfresco dining. Nearby restaurants include Nota Bene (3-min walk), PAI (3-min walk), and Drake One Fifty (3-min walk).

Does Shangri-La Toronto have private spa tubs?

Yes, each apartment has a deep soaking bathtub.

What's the area around Shangri-La Toronto like?

Shangri-La Toronto is in Downtown Toronto, a short 3-minute walk from King St West at University Ave West Side Stop and 12 minutes' walk from CN Tower. The local area is walkable and popular for its beaches.

9.4

Exceptional

9.7/10

Cleanliness

9.5/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.1/10

Eco-friendliness