Shangri-La Toronto

Photo gallery for Shangri-La Toronto

Primary image
Indoor pool, free cabanas
Indoor pool, free cabanas
Indoor pool, free cabanas
Premium bedding, minibar, in-room safe, desk

Overview of Shangri-La Toronto

VIP Access

Shangri-La Toronto

5.0 star property
Luxury aparthotel with 2 restaurants, near Rogers Centre

9.4/10 Exceptional

1,007 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet friendly
  • Airport transfer
  • Gym
The price is $512
Price available on 8/21/2022
Map
188 University Avenue, Toronto, ON, M5H 0A3
Main amenities
  • 202 smoke-free apartments
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Valet parking
  • Spa tub
Feel at home
  • Children stay free
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Separate bathtub and shower
  • Television
  • Garden
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest stays
  • Sheets and towels washed at 60°C

Choose dates to view prices

About this area

What's nearby

  • In Downtown Toronto
  • Ripley's Aquarium of Canada - 11 min walk
  • Rogers Centre - 12 min walk
  • Scotiabank Arena - 12 min walk
  • Toronto Eaton Centre - 12 min walk
  • CN Tower - 12 min walk
  • Harbourfront Centre - 15 min walk
  • University of Toronto - St. George Campus - 17 min walk
  • Royal Ontario Museum - 27 min walk
  • Metro Toronto Convention Centre - 4 min drive
  • Hockey Hall of Fame - 4 min drive

Getting around

  • Billy Bishop Toronto City Airport (YTZ) - 12 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 27 min drive
  • Exhibition Station - 6 min drive
  • Union Station - 9 min walk
  • Danforth Station - 12 min drive
  • King St West at University Ave West Side Stop - 3 min walk
  • Queen St West at University Ave Stop - 3 min walk
  • St Andrew Station - 3 min walk
  • Airport shuttle (surcharge)

About this property

Shangri-La Toronto

Shangri-La Toronto is just 2.1 mi (3.4 km) from the airport and offers a shuttle (available 24 hours) for CAD 199 per vehicle roundtrip. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and Bosk, one of 2 restaurants, serves breakfast, lunch, and dinner. There are 2 bars/lounges and an indoor pool, and apartments include upscale features like soaking tubs and iPads. Fellow travelers say great things about the helpful staff and location. The property is just a short walk to public transportation: King St West at University Ave West Side Stop is 3 minutes and Queen St West at University Ave Stop is 3 minutes.

Languages

Chinese (Mandarin), English, French, Japanese, Korean, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Property is kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 3:00 PM - 5:00 AM
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 19
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in
  • For more details, please contact the property using the information on the booking confirmation
  • The hotel's main entrance is located on 124 Simcoe St. between Richmond Street and Adelaide Street. Guests driving to the property should contact this property in advance.
  • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting*

Pets

  • Pets allowed (dogs and cats only, 1 per room, up to 50 lbs)*
  • Restrictions apply*
  • Food and water bowls available

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Indoor pool
  • Spa tub
  • Sauna
  • Steam room
  • Massages
  • Spa services
  • Spa treatment rooms
  • Body wraps
  • Body scrubs
  • Body treatments
  • Aromatherapy
  • Sports massage
  • Hydrotherapy
  • Manicures and pedicures
  • Facials
  • Deep-tissue massages
  • Hot stone massages

Internet

  • Free WiFi

Parking and transportation

  • Valet parking on site (CAD 50.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Family friendly

  • Children stay free
  • Babysitting (surcharge)

Restaurants on site

  • Bosk
  • Lobby Lounge
  • Giovane Caffe

Food and drink

  • Coffee/tea maker

Dining

  • Full breakfast available for a fee daily 7:00 AM–10:30 AM: CAD 56 for adults and CAD 56 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Minibar
  • 24-hour room service

Bedrooms

  • Premium bedding
  • Hypo-allergenic bedding
  • Pillow menu
  • Bed sheets provided
  • Alarm clock

Bathrooms

  • Separate bathtub and shower
  • Rainfall showerhead
  • Deep soaking bathtub
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Eco-friendly toiletries

Entertainment

  • LCD TV with satellite service
  • iPad
  • Pay movies

Outdoor areas

  • Terrace
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry service
  • Laundry facilities

Work spaces

  • 24-hour business center
  • Desk
  • Conference space

Climate control

  • Air conditioning

Pets

  • Pet friendly
  • CAD 125 per accommodation per stay
  • 1 per room (up to 50 lbs)
  • Welcoming cats and dogs only
  • Food and water bowls are available

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • In-room accessibility
  • Roll-in shower
  • Soundproofing
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible public washroom
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Free newspapers (lobby)

Location highlights

  • Near a metro station
  • Near a train station
  • In the city center

Things to do

  • 24-hour fitness center
  • Pilates classes on site
  • Yoga classes on site
  • Aerobics classes on site

General

  • 202 rooms
  • 66 floors
  • Built in 2012
  • Connecting/adjoining rooms avaliable

Special features

Spa

Miraj Hammam Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Bosk - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Lobby Lounge - This lobby lounge serves breakfast only. Open daily.
Giovane Caffe - Onsite coffee shop. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of CAD 56 for adults and CAD 56 for children (approximately)
  • Airport shuttle service is offered for an extra charge of CAD 199 per vehicle (roundtrip)

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Pets are allowed for an extra charge of CAD 125 per accommodation (may vary based on length of stay)

Parking

  • Valet parking costs CAD 50.00 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

At check-in, guests must provide a record of full COVID-19 vaccination.

Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

The listed child breakfast fee applies to guests age 11 and younger.

Also known as

Hotel Shangri-la Toronto
Shangri-la Hotel Toronto
Shangri-la Toronto
Shangri-la Toronto Hotel
Toronto Hotel Shangri-la
Toronto Shangri-la
Toronto Shangri-la Hotel
Shangri la Hotel Toronto
Shangri La Toronto
Shangri la hotel Toronto
Shangri-La Toronto Toronto
Shangri-La Toronto Aparthotel
Shangri-La Toronto Aparthotel Toronto

Frequently asked questions

Overall score and ratings

9.4

Exceptional

9.7/10

Cleanliness

9.5/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.1/10

Eco-friendliness

10/10 Exceptional

Lovely hotel and extremely accommodating staff.
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Jennifer, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Perfect staff and hotel, very accommodating, had a wonderful time!
Chitra, 2-night family trip
Verified Expedia guest review

8/10 Very Good

tung, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Christopher, 4-night trip
Verified Expedia guest review

8/10 Very Good

Checkin was excellent. Ground floor lounge vibe is excellent. Gym, rooms, and decor could use a design refresh but are otherwise nice enough. Great hotel for “business men” (emphasis on men), not recommended for travelers looking to be in the mix
Suzanne, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Just a lovely, gorgeous classy hotel. Professional friendly staff.
Anna, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Thomas, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Lotus, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

I always stay here when I need to stay downtown. Great place.
Christine, 2-night trip with friends
Verified Expedia guest review