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9Hotel Mercy

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Premium bedding, minibar, in-room safe, soundproofing
Premium bedding, minibar, in-room safe, soundproofing
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Premium bedding, minibar, in-room safe, soundproofing
Premium bedding, minibar, in-room safe, soundproofing

Overview of 9Hotel Mercy

9Hotel Mercy

4.0 star property
4-star hotel with bar/lounge, near Rossio Square

8.8/10 Fabulous

985 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • Bathtub
The price is $98
Price available on 11/29/2022
Map
Rua da Misericordia, 76, Lisbon, 1200-273

Room options

About this area

What's nearby

  • In Lisbon Old Town
  • Rossio Square - 6 min walk
  • Santa Justa Elevator - 6 min drive
  • Commerce Square - 6 min drive
  • Lisbon Cathedral - 8 min drive
  • Castle of São Jorge - 16 min drive
  • Marquis of Pombal Square - 10 min drive
  • Belém Tower - 21 min drive
  • Lisbon Oceanarium - 27 min drive
  • Jerónimos Monastery - 21 min drive

Getting around

  • Humberto Delgado Airport (LIS) - 26 min drive
  • Cascais (CAT) - 30 min drive
  • Rossio Station - 7 min walk
  • Cais do Sodré Station - 10 min walk
  • Santos Station - 21 min walk
  • Largo Trindade Coelho Stop - 1 min walk
  • Praça Luís de Camões Stop - 2 min walk
  • Rua São Pedro de Alcântara Stop - 3 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Aqui há Peixe - 2 min walk
  • Royale Cafe - 2 min walk
  • Garrafeira Alfaia - 2 min walk
  • A Tasca Do Chico - 2 min walk
  • Restaurante BarAlto - 2 min walk

About this property

9Hotel Mercy

9Hotel Mercy puts you within a 10-minute drive of Rossio Square and offers an airport shuttle (available 24 hours) for EUR 40 per vehicle. You can unwind with a drink at the bar/lounge, and buffet breakfast is available daily. The helpful staff and breakfast get great marks from fellow travelers. Public transportation is only a short walk: Largo Trindade Coelho Stop and Praça Luís de Camões Stop are just steps away.

Languages

English, French, Polish, Portuguese, Russian, Spanish, Ukrainian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Clean & Safe (Portugal)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 47 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2012
  • Safe-deposit box at front desk
  • Terrace
  • Library

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • English
  • French
  • Polish
  • Portuguese
  • Russian
  • Spanish
  • Ukrainian

Room amenities

Be entertained

  • IPod docking station
  • 32-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Local maps

Special features

Dining

Le 9 Bar - This bar serves breakfast only.
Rooftop bar - Onsite rooftop bar. Open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 15 for adults and EUR 7.5 for children (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 40 per vehicle (one-way, maximum occupancy 4)

Children & extra beds

  • Airport shuttle service for children up to age 17 costs EUR 40 (one-way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal).

Policies

Only registered guests are allowed in the guestrooms.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards and cash.

Also known as

Hotel Mercy
Mercy Hotel
Mercy Hotel Lisbon
Mercy Lisbon
9HOTEL MERCY Hotel Lisbon
9HOTEL MERCY Hotel
9HOTEL MERCY Lisbon
9HOTEL MERCY
9HOTEL MERCY Hotel
9HOTEL MERCY Lisbon
9HOTEL MERCY Hotel Lisbon

Frequently asked questions

Does 9Hotel Mercy offer free cancellation for a full refund?
Yes, 9Hotel Mercy does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at 9Hotel Mercy?
As of Nov 26, 2022, prices found for a 1-night stay for 2 adults at 9Hotel Mercy on Nov 29, 2022 start from $98, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at 9Hotel Mercy?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at 9Hotel Mercy?
Sorry, pets aren't allowed.
Is airport shuttle service offered by 9Hotel Mercy?
Yes, an airport shuttle is available. The charge is EUR 40 per vehicle one-way.
What are the check-in and check-out times at 9Hotel Mercy?
You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-out is available.
Is there an onsite casino at 9Hotel Mercy?
No, this hotel doesn't have a casino, but Lisbon Casino (26-min drive) is nearby.
What's the area around 9Hotel Mercy like?
9Hotel Mercy is in Lisbon Old Town, a short 1-minute walk from Largo Trindade Coelho Stop and 6 minutes' walk from Rossio Square. Our travelers say the local area is very walkable.

Overall score and ratings

8.8

Fabulous

9.0/10

Cleanliness

9.0/10

Staff & service

8.5/10

Amenities

8.7/10

Property conditions & facilities

8.5/10

Eco-friendliness

4/10 Fair

Sarah, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marcia, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent location
Our friends recommended this hotel, fortunately hotels.com offered it at a competitive price. Awesome location! The hotel had a very nice breakfast, well worth it to have it included with your room rate. Rooms were of a nice size by European standards. Would stay here again.
Ray, 4-night trip
Verified Hotels.com guest review

6/10 Good

Kirsten, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Amy, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Trolley Hotel
Great center location w/ lots of eating choices. Slick but quirky room interior, with lots of blacks and mirrors. Double glazing a plus, as front rooms overlook busy street. Room could use more outlets and flat space to work on. Bathroom / shower reasonable. Rooftop bar great view of castle and city.
Lewis, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

The hotel itself is in an amazing location and the room was excellent. There was a really nice rooftop bar as well that we enjoyed. We were a little annoyed by the service at check in and that our room was cleaned at 5pm on one of the days, but other than that the stay was quite lovely.
Simon, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

5 star service
Ricardo and Tiago made our visit exceptionally amazing. We even booked again on our return for our last night in Lisbon. We loved our room and the service.
Melissa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Melissa, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hidden gem
I did not know this hotel, but I am glad I found it. The room was spacious and the bathroom comfortable. Pleasant staff who were very willing to help if I needed it. I will stay here again.
Mary Jane, 2-night trip
Verified Hotels.com guest review