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1 room, 2 adults
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4-star4 stars
Rua da Misericordia, 76Lisbon1200-273Portugal

4-star hotel with 2 bars/lounges, near Rossio Square
  • Free WiFi
Great location
Awesome vibe
Bar and Beverages
Bar is awesome
Value for money
Fairly good value for money
319See all 319 reviews
From 955 reviewsTripAdvisor Traveller Rating


from $197
  • Classic Double Room
  • Superior Double Room
  • Executive Double Room
  • Club Double Room
  • Suite (Mercy)

At a glance

Key facts

Hotel size

  • This hotel has 47 rooms
  • This hotel is arranged over 7 floors


  • Check-in time 2 PM-5:30 AM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Self parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 bars/lounges
  • Room service (during limited hours)
Working away
  • 24-hour business center
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Number of buildings/towers - 1
  • Year Built 2012
  • Elevator/lift
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Library
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch flat-screen TV
  • Satellite TV channels
  • IPod docking station
  • MP3 docking station
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features


Lounge Bar - This bar serves breakfast only. Open daily.

Onsite venue #2 - rooftop bar. Open select days.

9HOTEL MERCY, Lisbon’s small print

Also known as

  • Hotel Mercy
  • Mercy Hotel
  • Mercy Hotel Lisbon
  • Mercy Lisbon
  • 9HOTEL MERCY Hotel Lisbon
  • 9HOTEL MERCY Hotel
  • 9HOTEL MERCY Lisbon


Only registered guests are allowed in the guestrooms.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 1 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

Self parking costs EUR 22 per night

Buffet breakfast is offered for an extra charge of EUR 17.00 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around 9HOTEL MERCY, Lisbon


  • In Bairro Alto
  • Castle of Sao Jorge - 26 min walk
  • Santa Justa Elevator - 7 min walk
  • Rossio Square - 7 min walk
  • Lisbon Cathedral - 16 min walk
  • Fado in Chiado - 1 min walk
  • Church of Sao Roque - 2 min walk
  • Camoes Square - 3 min walk

Getting around

  • Lisbon (LIS-Humberto Delgado) - 18 min drive
  • Cascais (CAT) - 24 min drive
  • Lisbon Cais do Sodre Station - 8 min walk
  • Lisbon Rossio Station - 8 min walk
  • Lisbon Santos Station - 21 min walk
  • Baixa-Chiado Station - 6 min walk
  • Restauradores Station - 8 min walk
  • Cais do Sodre Metro Station - 9 min walk
  • Self parking (surcharge)

Recent reviews

Fabulous 8.8 From 319 reviews

Awesome location, cool people
This place rocked! Everyone was super nice and it was really pretty and clean.
Lydia, us1 night trip
Great hotel but pillows are terrible
A Traveler, us2 night romance trip
Very Good8.0
Amazing location!!! I think it’s on of the best in Lisbon. The only thing I did not like in the room was the bathroom
Lisa, us2 night trip with friends
Nice place - jerk of a manager
I misbooked by two days: Tues-Thur instead of Thur-Sat. So I asked if the manager could adjust my days. I would pay the extra weekend rate. Manager says he was not booked during the week when I was not there, so I thought he would just adjust my days over. But he made me pay for the days I missed plus the days in the weekend that I needed. I booked through Called them & they said he was unwilling to work with them. has been communicating with me daily trying to resolve this but they say this manager is not willing to accommodate anything. Further: they say parking is available - yes, down a steep hill on another city block. The 'rooftop bar' was not open during posted open hours. The TV, mounted on a stripper pole, did not work. The bed came with a blanket but no sheet. I had to ask for one daily. The sink in the bathroom was small and had a mirror hanging over half of it so when you wash your face, half the water goes in the floor. The halls are hot and humid. Given this manager could have offered us ANY consulation & gave us NOTHING, based on the customer service from Philip the manager - I would not recommend this place. My mistake cost him nothing. A human would be kind. Had they been booked solid during those days I would understand my obligation to pay for those days. But they were not & he was not willing to offer any consolation for the $450 I had to pay. This will be a story I tell to anyone contemplating a visit to Lisbon.
William, us3 night romance trip
This hotel is in the Barrio Alto. Very trendy area with great restaurants, bars, and views. Staff is very helpful and attentive. There's a club on the first floor that is attached but not part of the hotel. Ask for a room on a higher floor unless your staying up for a night of dancing.
mary, usOther trip

See all reviews


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