9Hotel Mercy

4.0 star property
4-star hotel with bar/lounge, near Rossio Square

Choose dates to view prices

9Hotel Mercy

Photo gallery for 9Hotel Mercy

Business center
View from property
Front of property
Superior Double Room | Premium bedding, minibar, in-room safe, soundproofing
Daily buffet breakfast (EUR 15 per person)

Overview of 9Hotel Mercy

8.8 out of 10 Fabulous
8.8/10 Fabulous

Property highlights

  • Airport transfer
  • Parking available
  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry facilities
The price is $194
Price available on 10/24/2023
Rua da Misericordia, 76, Lisbon, 1200-273
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Bar/lounge
  • Room service
  • Business center
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Library
Feel at home
  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Classic Double Room

  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Suite (Mercy)

  • 506 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Club Double Room

  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Executive Double Room

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior Double Room

  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

About this area

What's nearby

  • In Lisbon Old Town
  • Rossio Square - 6 min walk
  • Santa Justa Elevator - 7 min walk
  • Avenida da Liberdade - 10 min walk
  • Castle of São Jorge - 15 min walk
  • Commerce Square - 2 min drive
  • Lisbon Cathedral - 2 min drive
  • Marquis of Pombal Square - 2 min drive
  • Gulbenkian Museum - 4 min drive
  • Campo Grande - 5 min drive
  • Jerónimos Monastery - 7 min drive

Getting around

  • Humberto Delgado Airport (LIS) - 27 min drive
  • Cascais (CAT) - 28 min drive
  • Rossio Station - 7 min walk
  • Cais do Sodré Station - 10 min walk
  • Santos Station - 21 min walk
  • Largo Trindade Coelho Stop - 1 min walk
  • Praça Luís de Camões Stop - 2 min walk
  • Rua São Pedro de Alcântara Stop - 3 min walk
  • Airport shuttle (surcharge)


  • Bairro do Avillez - 1 min walk
  • Cervejaria da Trindade - 2 min walk
  • Bistro 100 Maneiras - 1 min walk
  • Restaurante A Gruta de Camões - 1 min walk
  • Taberna do Avillez - 1 min walk

About this property

9Hotel Mercy

Putting you in a great location within just a 10-minute walk of Rossio Square and Avenida da Liberdade, 9Hotel Mercy offers an airport shuttle (available 24 hours) for EUR 40 per vehicle one-way. You can unwind with a drink at the bar/lounge, and buffet breakfast is available daily. This upscale hotel is also 0.4 mi (0.6 km) from Santa Justa Elevator and 0.7 mi (1.2 km) from Castle of São Jorge. Fellow travelers like the overall property condition. Public transportation is only a short walk: Largo Trindade Coelho Stop and Praça Luís de Camões Stop are just steps away.


English, French, Polish, Portuguese, Russian, Spanish, Ukrainian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Clean & Safe (Portugal)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 47 rooms
  • Arranged over 7 floors


  • Check-in time from 3:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting rooms


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff


  • 1 building/tower
  • Built in 2012
  • Safe-deposit box at front desk
  • Terrace
  • Library


  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • IPod docking station
  • 32-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe
  • Local maps

Special features


Le 9 Bar - This bar serves breakfast only.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 7.5 for children
  • Airport shuttle service is offered for an extra charge of EUR 40 per vehicle (one-way, maximum occupancy 4)

Children & extra beds

  • Airport shuttle service for children up to age 17 costs EUR 40 (one-way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal).


Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.

Also known as

Hotel Mercy
Mercy Hotel
Mercy Hotel Lisbon
Mercy Lisbon
9HOTEL MERCY Hotel Lisbon
9HOTEL MERCY Hotel Lisbon

Frequently asked questions

Does 9Hotel Mercy offer free cancellation for a full refund?
Yes, 9Hotel Mercy does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at 9Hotel Mercy?
As of Sep 29, 2023, prices found for a 1-night stay for 2 adults at 9Hotel Mercy on Oct 24, 2023 start from $194, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at 9Hotel Mercy?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at 9Hotel Mercy?
Sorry, pets aren't allowed.
Is airport shuttle service offered by 9Hotel Mercy?
Yes, an airport shuttle is available. The charge is EUR 40 per vehicle one-way.
What are the check-in and check-out times at 9Hotel Mercy?
You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-out is available.
Is there an onsite casino at 9Hotel Mercy?
No, this hotel doesn't have a casino, but Lisbon Casino (10-min drive) is nearby.
What's the area around 9Hotel Mercy like?
9Hotel Mercy is in Lisbon Old Town, a short 1-minute walk from Largo Trindade Coelho Stop and 6 minutes' walk from Rossio Square.







Staff & service




Property conditions & facilities




8/10 Very Good

Loud in 109
We stayed in room 109 - all I would say that was a disappointment was the loud LOUD bass music coming from the bar downstairs until the early hours of the morning. We stayed in your hotel before and I don't recall this issue the last time, so I assume the issue was just due to our closeness to the bar. I would consider not selling rooms above the bar, or at least provide earplugs for people staying in those rooms. Everything else with the stay was fine.
Sean, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent stay
Staff were very friendly and helpful. The location was excellent - right in the centre of Lisbon, but also on the top of a very steep hill. The room was clean and spacious with plenty of storage space.
Charlotte, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ofir, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great Property!
Modern property! Great location close to everything! We had an executive room facing the street first floor, so you can hear the trolley (didn’t bother us, but prob will bother you if you are a light sleeper). Friendly and helpful staff. Rooftop bar is closed on Sundays. Will def be back.
Susan, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Deena, 3-night trip
Verified Hotels.com guest review

6/10 Good

Great location, mediocre boutique hotel
Great location, rooms were comfortable and service was decent. Missing outlets for charging electronics, had to use the extension cord for the fridge. Room layout was not ideal and the dark decor hid the mold and grit in the bathrooms. Amenities were inconsistent from room to room. We had several rooms, some had toiletries, slippers, others didn’t. Overall was neither happy or unhappy about my stay.
Sajeeva, 3-night trip with friends
Verified Hotels.com guest review

6/10 Good

Michael, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Allen, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Sanaz, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Like that it had dining and parking close!
Annita B., 3-night trip
Verified Expedia guest review