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Sheraton Grand Macao Hotel, Cotai Central, Cotai

4.5-star4.5 stars
Great for familiesThis property has good facilities for families.
Estrada do Istmo. s/n, Cotai, Macau SAR

Luxury hotel with full-service spa, connected to the convention center, near The Grand Canal Shoppes
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 7,602 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Location
Great location
Room
Great room
WiFi
Good internet service
Breakfast
Tasty breakfast

Sheraton Grand Macao Hotel, Cotai Central, Cotai

from $107
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 2 Twin Beds
  • Room, 1 King Bed, View
  • Room, 2 Twin Beds, View
  • Club Room
  • Club Room, 1 King Bed
  • Room, 2 Twin Beds, View
  • Executive Suite, 2 Twin Beds
  • Executive Suite, 1 Bedroom
  • Family Suite, 2 Bedrooms
  • Deluxe Suite Twin
  • Deluxe Suite King
  • Executive Deluxe Suite, Club Level
  • Room, 1 King Bed, View
  • Ambassador Suite, Club Level
  • Presidential Suite, 2 Bedrooms (Presidential Suite)
  • Club Suite, 1 Bedroom, Terrace

What’s around Sheraton Grand Macao Hotel, Cotai Central, Cotai

Top spots nearby

Recommended by this property

  • The Grand Canal Shoppes (2-minute walk)
  • Cotai Arena (6-minute walk)
  • Cotai Strip (6-minute walk)

Getting around

  • Macau (MFM-Macau Intl.) - 10 min drive
  • Zhuhai (ZUH) - 44 min drive
  • Hong Kong (HKG-Hong Kong Intl.) - 46 min drive
  • Free airport shuttle

At a glance

Key facts

Hotel size

  • This hotel has 4,001 rooms
  • This hotel is arranged over 41 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
  • Express check-out
Airport shuttle service is available at scheduled times from 10 AM to 10:30 PM. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Free airport shuttle from 10 AM to 10:30 PM

Parking

  • Valet parking *

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Number of outdoor pools - 3
  • Children's pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Golfing nearby
  • Pool cabanas (surcharge)
  • Steam room
  • Pool sun loungers
  • Sauna
  • Pool umbrellas
Working away
  • Number of meeting rooms - 13
  • Conference space
  • Conference space size (feet) - 267827
  • Conference space size (meters) - 24882
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built - 2012
  • Elevator
  • ATM/banking
  • Designated smoking areas (fines apply)
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Shine has 15 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Feast - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Yum Cha - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Bene, Italian Kitchen - Overlooking the garden, this restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Palms Café and Bar - Overlooking the garden, this bistro serves breakfast and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Sheraton Grand Macao Hotel, Cotai Central, Cotai’s small print

Also known as

  • Hotel Sheraton Macao
  • Sheraton Macao Hotel Cotai Central
  • Sheraton Grand Macao Hotel Cotai Central
  • Sheraton Grand Macao Hotel Central
  • Sheraton Grand Macao Cotai Central
  • Sheraton Grand Macao Central
  • Macao Sheraton
  • Sheraton Cotai Central
  • Sheraton Hotel Macao
  • Sheraton Hotel Macao Cotai Central
  • Sheraton Macao
  • Sheraton Macao Cotai Central
  • Sheraton Macao Cotai Central Hotel
  • Sheraton Macao Hotel

Policies

Guests booking Club Room types at this property are granted Club access for the number of adults on the reservation. Additional adults and children over age 3 are charged access fees. For more details, please contact the property using the information on the reservation confirmation received after booking.
Guests age 13 and older will be considered adults. For more details, please contact the property using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Guests under 18 years old are not allowed in the fitness facility.

Guests under 18 years old are not allowed in the spa.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: MOP 1000 per night

Optional extras

Self parking costs MOP 300.00 per day

Valet parking costs MOP 500.00 per day

Rollaway beds are available for MOP 300.0 per night

Buffet breakfast is offered for an extra charge of MOP 248 for adults and MOP 100 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Sheraton Grand Macao Hotel, Cotai Central, Cotai

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