All hotels in Cotai, Macau SAR

1 room, 2 adults

Sheraton Grand Macao Hotel, Cotai Central, Cotai

4.5-star4.5 stars

Estrada do Istmo. s/n, Cotai, Macau SAR

Luxury hotel with 3 restaurants, near The Grand Canal Shoppes
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here

Main amenities

  • 4001 guestrooms
  • Casino
  • 3 restaurants and 2 poolside bars
  • Full-service spa
  • 3 outdoor pools
  • Breakfast available
  • Free airport shuttle
  • 24-hour fitness center
  • Valet parking
  • 24-hour business center
  • Limo/town car service
  • In-room childcare
  • Free WiFi

For families

  • Free cribs/infant beds
  • Children's pool
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Supervised childcare/activities (surcharge)
  • Rollaway/extra beds (surcharge)

Top spots nearby

Recommended by this property

  • The Grand Canal Shoppes (2-minute walk)
  • Cotai Arena (6-minute walk)
  • Cotai Strip (6-minute walk)
More about the area

Very Good 8.4

Value for money

Best value for money

WiFi

Good internet service

Comfort

Rather comfortable

Room

Great room

4272

See all 4,272 Hotels.com reviews

From 6,396 reviews

TripAdvisor Traveller Rating

Hotels.com® Rewards

Book this hotel and collect nights after your stay

Sheraton Grand Macao Hotel, Cotai Central, Cotai

from $126
  • Club Room
  • Room, View (Cotai)
  • Deluxe Room
  • Deluxe Suite
  • Executive Suite
  • Family Suite
  • Deluxe Suite (Executive)

At a glance

Key facts

Hotel size

  • This hotel has 4,001 rooms
  • This hotel is arranged over 41 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM
  • Express check-out
Airport shuttle service is available at scheduled times from 10 AM to 10:30 PM. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Free airport shuttle from 10 AM to 10:30 PM

  • Free ferry terminal shuttle

Parking

  • Valet parking *

Offsite

  • Free shopping center shuttle

  • Free casino shuttle
* See small print for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 2 poolside bars
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills

Things to do

  • Number of outdoor pools - 3
  • Children's pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Golfing nearby
  • Casino
  • Pool cabanas (surcharge)
  • Steam room
  • Pool sun loungers
  • Sauna

Working away

  • 24-hour business center
  • Conference space
  • Meeting rooms 13
  • Conference space size (feet) - 267827
  • Conference space size (meters) - 24882
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 2
  • Year Built 2012
  • Elevator/lift
  • ATM/banking
  • Designated smoking areas
  • Garden

Accessibility

  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Air conditioning
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch LCD TV
  • Pay movies
  • Premium TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Shine has 15 treatment rooms including rooms for couples. Services include massages, facials, body wraps, and body scrubs. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including hydrotherapy and thalassotherapy.

Dining

Feast - World Flavor - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Xin - Asia Hotpot - This theme restaurant specializes in Chinese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Bene - Italian - Overlooking the garden, this restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Palms - Lounge - Overlooking the garden, this bistro serves breakfast and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Sheraton Grand Macao Hotel, Cotai Central, Cotai’s small print

Also known as

  • Hotel Sheraton Macao
  • Sheraton Macao Hotel Cotai Central
  • Sheraton Grand Macao Hotel Cotai Central
  • Sheraton Grand Macao Hotel Central
  • Sheraton Grand Macao Cotai Central
  • Sheraton Grand Macao Central
  • Macao Sheraton
  • Sheraton Cotai Central
  • Sheraton Hotel Macao
  • Sheraton Hotel Macao Cotai Central
  • Sheraton Macao
  • Sheraton Macao Cotai Central
  • Sheraton Macao Cotai Central Hotel
  • Sheraton Macao Hotel

Policies

Guests booking Club Room types at this property are granted Club access for the number of adults on the reservation. Additional adults and children over age 3 are charged access fees. For more details, please contact the property using the information on the reservation confirmation received after booking.
Guests age 13 and older will be considered adults. For more details, please contact the property using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs MOP 300.00 per day

Valet parking costs MOP 500.00 per day

Rollaway beds are available for MOP 275.0 per night

Buffet breakfast is offered for an extra charge of MOP 228 for adults and MOP 100 for children (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Sheraton Grand Macao Hotel, Cotai Central, Cotai

Top spots nearby

Recommended by this property

  • The Grand Canal Shoppes (2-minute walk)
  • Cotai Arena (6-minute walk)
  • Cotai Strip (6-minute walk)

Getting around

  • Macau (MFM-Macau Intl.) - 10 min drive
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Free airport shuttle
  • Free ferry terminal shuttle
  • Free shopping center shuttle
  • Free casino shuttle
Check availability

Recent reviews

Very Good 8.4 From 4,272 reviews

Sheraton Grand Macao Hotel, Cotai Central, Cotai
Good6.0
Don't expect much!
Ok if you're looking for a place to just crash and leave your bags. But don't expect any "hotel experience" of particular attention from the service staff. Rather a very large hotel handling quantity guests.
Julien, us1 night trip
Sheraton Grand Macao Hotel, Cotai Central, Cotai
Exceptional10.0
Macau shames Las Vegas
just came from a long stay in philippines, so this was a heavenly change in style. the bed was like floating in the dead sea and absolute silence after weeks of noise from junk vehicles with bad mufflers. As a disabled person I especially appreciated a hotel that gets the handicap provisions right and an environment where you can walk without potholes and curb hopping. Now for the bad. First of all is that patrons will be profiting somebody who used his wealth to give the United States it's worst president ever and to put GOP pawns in congress. The extensive network of designer label stores that snake through about a dozen casinos also have very high prices despite being duty free. Everything I price checked was 20% to 40% higher than USA store prices. I do not know if prices were firm or padded for barter.
Jeffrey G, us5 night trip
Sheraton Grand Macao Hotel, Cotai Central, Cotai
Exceptional10.0
Excellent Value for Dollar
Quick 1 night visit to Macau. Excellent central location within Cotai Strip. Good wifi, aircon, spacious room, easy to get taxis, and a big casino just downstairs. Excellent value for dollar.
A Traveler, us1 night trip
Sheraton Grand Macao Hotel, Cotai Central, Cotai
Exceptional10.0
Fun stay at Sheraton Grand Macau
Perfect location on the newest part of Macau, the Cotai Strip. Easy to go see the Parisian and Venetian and other near by casinos. Very clean and beautiful view from our hotel of the Wynn Palace fountain. Professional staff.
A Traveler, us1 night trip
Sheraton Grand Macao Hotel, Cotai Central, Cotai
Very Good8.0
Everything was fine but the hallway cleanessential was something that you need to consider.
A Traveler, us2 night trip

See all reviews

Sheraton Grand Macao Hotel, Cotai Central, Cotai

Is the description of this hotel not correct? Tell us