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Room options

Pet Room, Japanese Style (10 Tatami Mats), Yubatake Side Smoking

  • Resort view
  • Sleeps 4
  • 3 Single Futons

Pet Room, Japanese Style (10 Tatami Mats) Smoking

  • Sleeps 5
  • 5 Single Futons

Japanese Style Room (12 and 6 Tatami Mats), Yubatake Side Smoking

  • Resort view
  • Sleeps 10
  • 8 Single Futons

Japanese Style Room (12 and 6 Tatami Mats) Smoking

  • Sleeps 10
  • 8 Single Futons

Pet Room, Japanese Style (7.5 Tatami Mats), Yubatake Side Smoking

  • Resort view
  • Sleeps 3
  • 2 Single Futons

Japanese Western Style (12.5 Tatami Mats and Twin Room), Yubatake Side Smoking

  • Resort view
  • Sleeps 8
  • 2 Single Beds and 4 Single Futons

Japanese Style Room (7.5 Tatami Mats), Yubatake Side Smoking

  • Resort view
  • Sleeps 3
  • 2 Single Futons

Japanese Style Room (10 Tatami Mats), Yubatake Side Smoking

  • Resort view
  • Sleeps 5
  • 5 Single Futons

Japanese Style Room (10 Tatami Mats) Smoking

  • Sleeps 5
  • 5 Single Futons

At a glance

Hotel size

  • 95 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until 9:00 PM
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • There is no onsite parking. Guest arriving by car may park at Kusatsu Onsen Hotel Resort, located at 15-8 Kusatsu-machi Agatsuma-gun, Kusatsu, Gunma-ken. Shuttle service between the hotels is available 1:10 PM to 6:30 PM.
  • Guests with Half Board rate plans must check-in by 7:30 PM.
  • A scheduled power outage will take place on September 28, 2023, from 11:30 AM to 1:30 PM. All facilities that use power, including lifts, will not be available during this time.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free off-site parking within 0.7 mi

Other information

  • Designated smoking areas
  • No stag or hen parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–9:00 AM
  • Hosted evening meals daily for a surcharge (reservations required)
  • Restaurant

What to do

  • Shopping
  • Ski area nearby

Services

  • 24-hour front desk
  • Luggage storage

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Lift

Room amenities

Be entertained

  • Television

Home comfort

  • Slippers

Freshen up

  • Shower/bath combination
  • Electronic bidet
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Free WiFi

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Reviews

7.6

Good

6.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Dolma, 1-night trip
Verified Expedia guest review

4/10 Fair

This place is very old, so you can't expect much about the cleanliness. What we didn't like is the heater. The heater is old and the smell is very bad. We can smell the burning oil. Also there is no parking for this hotel.
Verified Expedia guest review

8/10 Very good

catherine, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Nil
Man Fei, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Leslie, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Great location
Good wifi. Nice onsen on the ground floor. Great location right by Yubatake. Yukatas and towels provided in the room. Breakfast and dinner buffet are very generous. Very helpful staff. The walls seem a little thin, so you can hear people in the hallway.
Sara, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Room overlooking Yubatake. Amazing view. Spacious room. Staff is very friendly but does not speak English. Onsen is very old, and a bit creepy
1-night family trip
Verified Expedia guest review

6/10 Good

nishizawa, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

very nice hotel
very japanese hotel! the room is very nice but the breakfast and dinner (half board option) is a bit disappointing! There are many places to eat around the hotel, so the half board option is not neccessary.
chor yan fiona, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

CHESTER C, 4-night family trip
Verified Hotels.com guest review