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Artisan Family Hotels And Resorts Playa Esmeralda, Playa Chachalacas

3.5-star3.5 stars
Saenz de la Pena S/N Zona El CocalPlaya ChachalacasVER91666Mexico, 800-491-6126

Playa Chachalacas beachfront resort with 2 restaurants, spa
  • Free WiFi and free parking
  • English spoken
Very Good8.4 / 10
  • Good food, hotel was clean. The only problem was that the staff force you to buy a hotel…Jul 19, 2017
  • I love this place, it is great for families. thanksFeb 8, 2017
110See all 110 reviews
From 124 reviewsTripAdvisor Traveller Rating

Artisan Family Hotels And Resorts Playa Esmeralda, Playa Chachalacas

Hotel Info: 866-539-8117

from $32
  • Deluxe Double Room
  • Junior Suite

At a glance

Key facts

Hotel size

  • This hotel has 50 rooms
  • This hotel is arranged over 3 floors


  • 24-hour check-in
  • Check-out time is noon
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Up to 10 children (1 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms



  • Free self parking

  • Free nearby parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Swim-up bar
  • Room service (during limited hours)
Things to do
  • Beach umbrellas
  • Beach towels
  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Miniature golf on site
  • Nightclub
  • Marina on site
  • Swim-up bar
  • Pool umbrellas
  • Arcade/game room
  • Billiards or pool table
Working away
  • Number of meeting rooms - 2
  • Conference space
  • Conference space size (feet) - 2153
  • Conference space size (meters) - 200
  • One meeting room
  • Conference center
  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff (English spoken)
  • Porter/bellhop
  • Number of buildings/towers - 2
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch LCD TV
  • Cable TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features


Wellness Spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.


Alava - Overlooking the ocean and pool, this fine-dining restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Fish Market - This restaurant overlooks the ocean and garden and specializes in seafood.

Artisan Family Hotels And Resorts Playa Esmeralda, Playa Chachalacas’s small print

Also known as

  • Punta Real
  • Punta Real Resort Spa
  • Punta Real Resort Spa Chachalacas
  • Punta Real Spa
  • Punta Real Spa Chachalacas
  • Artisan Hotels Resorts Collection Playa Esmeralda


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 1 years old are not allowed in the swimming pool or fitness facility without adult supervision.

This property does not have elevators.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Breakfast costs between MXN 65 and MXN 200 per person (approximately)

Dial-up Internet access is available in guestrooms for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Artisan Family Hotels And Resorts Playa Esmeralda, Playa Chachalacas


  • On the beach
  • Chachalacas Dunes (11.3 mi / 18.1 km)
  • Chapel of the Rosary (12.7 mi / 20.4 km)
  • Veracruz Cathedral (28.7 mi / 46.2 km)
  • Veracruz Institute of Technology (27 mi / 43.5 km)
  • Hospital Pemex (27.1 mi / 43.6 km)
  • Actopan Church (27.4 mi / 44.1 km)
  • Saint Francis Municipal Market (27.4 mi / 44.2 km)

Getting around

  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.) 52-min drive
  • Xalapa, Veracruz (JAL-El Lencero) 54-min drive
  • Free self parking
  • Free parking nearby

Artisan Family Hotels And Resorts Playa Esmeralda, Playa Chachalacas

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