All hotels in Apia, Samoa
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Hotel Elisa, Apia

3 stars
Beach Road, SogiApiaSamoa, 800-491-6126
Price GuaranteePrice Guarantee on hotel bookings. If you find a better price on exactly the same stay, we’ll either match it or give you a coupon. Click below for details.
2.9 / 5
Location
Great location
Value
Best value for money
Comfort
Comfortable
Service
Service is adequate
58See all 58 Hotels.com reviews
From 87 reviewsTripAdvisor Traveller Rating

Hotel Elisa, Apia

Hotel Info: 866-539-8117

from $36
  • Standard Room, Balcony
  • Partial Sea View Balcony Room
  • Oceanfront Balcony Room
  • Budget Single Room, Shared Bathroom (with Fan)
  • Self-contained Unit
  • Budget Double Room, Shared Bathroom (with Fan)
  • Budget Room, Shared Bathroom (with Air Conditioning)

At a glance

Key facts

Hotel size

  • This hotel has 24 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is 11 AM
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • WiFi in public areas *

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free nearby parking

Other information

  • Smoke-free property

Also known as

  • Elisa Apia
  • Elisa Hotel
  • Hotel Elisa
  • Hotel Elisa Apia
  • Elisa Hotel Apia
  • Hotel Elisa Samoa/Apia

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of WST 25 per person (one way)

Airport shuttle service for children costs WST 25.00 (one-way)

WiFi is available in public areas for WST 17 per hour (rates may vary)

In the hotel

Food and drink
  • Restaurant
Things to do
  • Outdoor pool
  • Children's pool
  • Pool sun loungers
  • Pool umbrellas
Working away
  • Meeting rooms 2
  • Conference center
  • Computer station
Services
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
Facilities
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Television in common areas

Special features

Dining

Beachcomber - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Hotel Elisa, Apia’s small print

Also known as

  • Elisa Apia
  • Elisa Hotel
  • Hotel Elisa
  • Hotel Elisa Apia
  • Elisa Hotel Apia
  • Hotel Elisa Samoa/Apia

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of WST 25 per person (one way)

Airport shuttle service for children costs WST 25.00 (one-way)

WiFi is available in public areas for WST 17 per hour (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.9 /5 from 58 reviews

Hotel Elisa, Apia
Good3.0 / 5
Eh...just OK
Cheap sleep and no fuss. The room was old, shabby and basic. Bathrooms were scary and shared down the hall. Room one was at the back in the older section and just had one ceiling fan. Overall it was just OK. There is a restaurant downstairs for dinner and breakfast with pretty good food. Hotel is within walking distance of the downtown and flea market. The sea wall is close by for watching the waves. Took at airport shuttle to the hotel for WST 50 and a taxi to the small regional airport for WST 15.
1 night trip
Hotel Elisa, Apia
Excellent4.0 / 5
Average
It was'nt too bad. Location was the best thing about this hotel. Cleanliness also not too bad. We stayed in a budget room and it was bearable. We plan to stay there again if we have another trip to Samoa. Customer service could have been better though. Staff need to learn how to greet their guests and smile.
4 night romance trip
Hotel Elisa, Apia
Poor1.0 / 5
Hotel Elisa is the worse in all of Samoa
We did not stay at Elisa Hotel customer service sucks and down to earth bad. The manager and staff need quality training in customer service and people skills. It took us from 6am in the morning we arrive till 5pm before we finally gave up and left to find another hotel. We paid US dollars for 8 nights for 4 people. Hotel Elisa said we have to pay for the kids which is an additional of $900 there is no way we would be stupid to book a king size and two single bed room for just two of us. Our booking was correct and we even have Hotel.com staff call Hotel Elisa and confirmed the number of people is 4 and the room we booked for is the right room to accommodate us. We ask the office girl to call Hotel.com to confirm the booking if there is any issues. Hotel Elisa refuse to call but told me they did it via email. I told them the call is toll free but they said they use email which it takes forever and doesn't work. Anyway, we suffer discomfort from a long flight and we were very tired needing to shower and change. However, the booking was rejected and we have to leave to look for another hotel to stay. I will not stay with Hotel Elisa or recommend it to anyone because of the bad services and unwelcome attitudes. I recommend Hotel.com to drop Hotel Elisa from their list to avoid future complains. The worse hotel in all of Samoa. The office staff and manager play games with tourist to loot them to pay additional fees not needed. Elizabeth & Vineula Timoteo
8 night trip
Hotel Elisa, Apia
Fair2.0 / 5
Poor security, no private car parking, someone stole all 4 wheel caps of my rental car, I paid extra money for that, Also my booking already paid by credit card, I did change the room when I arrived, because the condition of the room, I thought will be refunded or deducted from my new bill, $200 something a night, but no water or milk
3 night business trip
Hotel Elisa, Apia
Poor1.0 / 5
Angry
disgusting
5 night romance trip

See all reviews

Hotel Elisa, Apia

Is the description of this hotel not correct? Tell us