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Rifugio delle Grotte

Photo gallery for Rifugio delle Grotte

Front of property – evening/night
Property grounds
Premium bedding, pillow-top beds, minibar, desk
Balcony
Shower, rainfall showerhead, designer toiletries, hair dryer

Overview of Rifugio delle Grotte

Rifugio delle Grotte

Pet-friendly B&B in Castellana Grotte, connected to a shopping centre
8.2 out of 10 Very good
8.2/10 Very good

63 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Airport transfer
  • Pet-friendly
  • Free parking
  • Free WiFi
  • Air conditioning
Map
Via Vito Matarrese 84, Castellana Grotte, BA, 70013
Main amenities
  • Daily housekeeping
  • Rooftop terrace
  • Free shopping centre shuttle
  • Free train station pick-up
  • Room service
  • In-room childcare
  • Airport shuttle
  • Terrace
  • Garden
  • Laundry service
  • Self-serve laundry
  • Conference space
Feel at home
  • Cots/infant beds (surcharge)
  • Babysitting (surcharge)
  • Fridge
  • Private bathroom
  • Television
  • Garden

Room options

About this area

What's nearby

  • Trulli of Alberobello - 18 min drive
  • Trullo Sovrano - 18 min drive
  • Zoosafari - 35 min drive

Getting around

  • Bari (BRI-Karol Wojtyla) - 51 min drive
  • Polignano a Mare Station - 25 min drive
  • Mola di Bari Station - 26 min drive
  • Gioia del Colle Station - 27 min drive
  • Free train station pickup
  • Airport shuttle (surcharge)
  • Free shopping centre shuttle

Restaurants

  • Cesarino 36 - 3 min drive
  • Birreria Felix - 3 min drive
  • Da Bernardo - 2 min drive
  • La Fenice Pizzeria Braceria - 2 min drive
  • Madi's Cafè di Impedovo Mario - 3 min drive
Map

About this property

Rifugio delle Grotte

A great choice for a stay in Castellana Grotte, Rifugio delle Grotte features a rooftop terrace and offers an airport shuttle (available 24 hours) for EUR 70 per vehicle. For a bite to eat, guests can visit DELIGHT, which serves Italian cuisine and is open for dinner. Other features include a terrace and a garden.

Languages

English, French, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 5 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 3:30 PM until anytime
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is 10:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • There is no front desk at this property
  • Guests must contact the property in advance for check-in instructions; your host will greet you
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets stay for free (dogs and cats only, 1 per room, up to 22 lb per pet)
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site motorhome/coach/lorry parking

Transfers

  • Airport shuttle (available 24 hours)*
  • Free train station pickup*

Off-site

  • Free shopping centre shuttle

Other information

  • Designated smoking areas
  • No alcohol served on site

Property amenities

Food and drink

  • Free full breakfast each morning 8:00 AM–10:00 AM
  • Room service (limited hours)

Travelling with children

  • Childcare in room (surcharge)

What to do

  • Mountain biking

Working away

  • Meeting rooms
  • Conference space (40 square feet)

Services

  • Concierge services
  • Dry cleaning/laundry services
  • Porter/bellhop
  • Bike hire

Facilities

  • 1 building/tower
  • Built in 2012
  • Rooftop terrace
  • Garden

Room amenities

Be entertained

  • DVD player
  • 22-inch LED TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Dressing gowns

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress
  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Bidet
  • Designer toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge

More

  • Daily housekeeping
  • Guidebooks/recommendations
  • Local maps

Special features

Dining

DELIGHT – This restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting).

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 1.50 per person, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 70 per vehicle (return)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Cots/infant beds are available for EUR 15.0 per night
  • Rollaway beds are available for EUR 20.0 per night
  • Airport shuttle service for children between the ages of 3 and 15 costs EUR 70
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast and through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy) guidelines.

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Rifugio delle Grotte B&B Castellana Grotte
Rifugio delle Grotte B&B
Rifugio delle Grotte Castellana Grotte
Rifugio delle Grotte
Rifugio delle Grotte Bed & breakfast
Rifugio delle Grotte Castellana Grotte
Rifugio delle Grotte Bed & breakfast Castellana Grotte

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Rifugio delle Grotte?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Rifugio delle Grotte?
Yes, cats and dogs stay for free, with a limit of 1 per room and maximum weight of 22 lb per pet.
Is parking offered on site at Rifugio delle Grotte?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
Is an airport shuttle service offered by Rifugio delle Grotte?
Yes, an airport shuttle is available. The charge is EUR 70 per vehicle return.
What are the check-in and check-out times at Rifugio delle Grotte?
You can check in from 3:30 PM - anytime. Check-out time is 10:30 AM. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Rifugio delle Grotte and nearby?
Have fun during the warmer months with activities such as mountain biking. Rifugio delle Grotte also has a garden.
Does Rifugio delle Grotte have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Rifugio delle Grotte like?
Rifugio delle Grotte is a short 5-minute walk from Castellana Caves and 4 minutes' walk from Astronomical Observatory Sirio.

Reviews

8.2

Very good

8.5/10

Cleanliness

8.2/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Very good

Exceptional service
The stay was exactly what wexneeded but the experience was made soecial by the kindness and help of the owners when our car broke down. Not only did they get our car fixed, but they also gave me a lift to my hospital appointment - without my asking.
Julia, 1-night romance trip
Verified Hotels.com guest review

2/10 Poor

I'd choose somewhere else...
Place did not match description. WiFi was poor, bed very uncomfortable. No room darkening shades, lots of mosquitos because no screens.
Verified Hotels.com guest review

10/10 Exceptional

Excellent accommodation
Great location, clean room and good breakfast. Very highly recommended.
Verified Hotels.com guest review

10/10 Exceptional

Excellent location and very clean hotel
My daughter and I, enjoyed this hotel very much. It is just a few minutes walk from train station. We were served very nice breakfast by the owner of the hotel everyday and our room was cleaned daily. There are very good resturants nearby. We recommend this hotel to the tourists who would like to explore Grotte Castellana.
Verified Expedia guest review

4/10 Fair

A somewhat odd refuge
The hotel, or B and B, seems somewhat under-attended. We did arrive early, and no one was on site. On the credit side, following a telephone call, staff arived and we were able to check-in early, conversing in French. The person at check-in was amiable. The rooms were tidy, but dank-smelling and no natural light, because of no windows. Security questionable. One of our party had a stranger enter her locked room. Apparantly he was another confused guest. The breakfast was very good. But the breakfast room was cold, and each of our two mornings, it opened late, 20 minutes or so. Generally, staff were not on site most of the time. i have the impression of a part-time and non-professional operation.
Verified Expedia guest review

6/10 Good

Room for improvement
Arrived to check in around 3pm and no one was there. Had to wait outside the gates for about 30 minutes before someone showed up. The room itself was pretty big- stayed in the Marilyn room which accommodates 6+ people. The queen bed was so uncomfortable we moved the 2 twin mattresses on top of the bed to make it better. The bathroom is not as described and the shower leaked water all over the floor...no extra towels to clean up the excess water. This place has potential but needs some work. Not close by restaurants or shops so a car is necessary.
Verified Hotels.com guest review

8/10 Very good

nice hotel, close to the caves
Great location, spacious room and friendly staff. A bit to walk to Castellana but very close to the caves.
Verified Expedia guest review

10/10 Exceptional

Amazing service
We loved it, got a little bit lost on the way there, but with friendly locals and the really helpful host we managed to get there! Really loved our stay and would go back anytime!
Verified Hotels.com guest review

10/10 Exceptional

right by the grotte
All around good experience but breakfast could be better (this is in comparison with similar italian establishments)
Verified Hotels.com guest review

10/10 Exceptional

Private
I was expecting a "pay for what you get" hotel when I booked online, but was pleasantly surprised at the hotels high qualtity when I arrived. It's a very small hotel. Maybe 6-8 rooms. We were the properties only guests. Still, they catered to us very well and even set the table every morning for us for breakfast. Staff was very informative about local things to do and provided discounts. The property is very secure, with secure partking within a walled compound. There is even a friendly yet intimidating guard dog. The room felt fresh and brand new. The building and property is well manicured. It's a 5 minute walk to the cave and a plethora of restaurants, or a 15 minute drive to the beach. Highly recommended!
Verified Hotels.com guest review