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Hotel Cristal, Geneva

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.
4 Rue PradierGenevaGE1200Switzerland, 800-491-6126
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Good3.9 / 5
Location
Great location
Service
Fantastic service
Room
Room is all right
Breakfast
Breakfast can be improved
214See all 214 Hotels.com reviews
From 435 reviewsTripAdvisor Traveller Rating

Hotel Cristal, Geneva

Hotel Info: 866-539-8117

from $111
  • Double or Twin Room
  • Triple Room
  • Single Room

At a glance

Key facts

Hotel size

  • This hotel has 78 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets allowed

  • Up to 10 kg

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • No parking

  • Discounted offsite parking

Other information

  • Resort fee included

Also known as

  • Cristal Geneva
  • Cristal Hotel
  • Hotel Cristal Geneva

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 3.30 per person, per night
  • Resort fee: CHF 3.30 per person, per night

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Buffet breakfast is offered for an extra charge of CHF 19 per person (approximately)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Bar/lounge
  • Room service (during limited hours)
Working away
  • 24-hour business center
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
Sleep well
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Cable/satellite TV channels
Stay connected
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Hotel Cristal, Geneva’s small print

Also known as

  • Cristal Geneva
  • Cristal Hotel
  • Hotel Cristal Geneva

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 3.30 per person, per night
  • Resort fee: CHF 3.30 per person, per night

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Buffet breakfast is offered for an extra charge of CHF 19 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.9 /5 from 214 reviews

Hotel Cristal, Geneva
Good3.0 / 5
If you're looking for a cheap hotel in downtown Geneva, this hotel will do. Expect a average to below average experience from the hotel, but it's walking distance to all the sights to see. Staff was less than friendly- it seemed like I was burdening them to check-in. The room was okay- not very clean but acceptable for a couple nights.
1 night trip
Hotel Cristal, Geneva
Excellent4.0 / 5
Convenient, well-run, and clean
While not luxurious, a well-run hotel.
2 night romance trip
Hotel Cristal, Geneva
Excellent4.0 / 5
Nice hotel close to the lake
This a nice hotel very conveniently located. The room was small and the air conditioning never did work properly, but is was clean and everything else was fine. The bath was small, but the shower always had lots of hot water.
2 night romance trip
Hotel Cristal, Geneva
Excellent4.0 / 5
Still a fan, not all rooms the same though
I am a loyal customer of Hotel Crystal. But this was the first time I have stayed on the 7th floor and the room was not at all as nice as rooms I have stayed in before. The old concrete walls was a bit depressing.
1 night business trip
Hotel Cristal, Geneva
Good3.0 / 5
No receptionist at night!
Location in Cornavin is good – lots of public transport, shops, restaurants. Neighborhood not best late night. Hotel is nice, very modern and rooms spacious. The problem is the reception is bad at night. I went out after midnight to buy food. When I came back the front door was locked and there was no one in the reception. I rang intercom but went to voicemail that said the mailbox is full! I knock on the glass door loudly. This went on for more than 20 minutes, but no one came. Finally, I remember that Hotel Cornavin has same management, so I walk there to ask to help. The receptionist there called to Crystal 3 times before finally he finally got through. He told me I could go back. When I went back the reception guy apologized saying he was working in the "breakfast room" (really?) and the intercom system was just broken yesterday. I was very tired so I didn’t argue, just went back to my room. Next night, I checkout at 5am as I had an early flight. Went to front desk and again no one was there and front door is locked! Hotel phone says dial 100 for emergency so I dialed but no answer! For 15 minutes I shouted for someone, banging on the front desk! Finally, the reception guy showed up apologizing again. I just paid my bill and rushed to catch taxi. Its normal to lock the hotel front door in such a neighborhoor, but NOT to have no one at the front desk. If there was real emergency it would be terrible outcome. This is not acceptable for such a hotel.
2 night business trip

See all reviews

Hotel Cristal, Geneva

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