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OYO 90602 Hotel Hsiang Garden

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Premium Suite | Desk, laptop workspace, iron/ironing board, free WiFi
Deluxe Double Room | Desk, laptop workspace, iron/ironing board, free WiFi
Deluxe Double Room | Desk, laptop workspace, iron/ironing board, free WiFi
Premium Suite | Desk, laptop workspace, iron/ironing board, free WiFi
Deluxe Twin Room | Desk, laptop workspace, iron/ironing board, free WiFi

Overview of OYO 90602 Hotel Hsiang Garden

OYO 90602 Hotel Hsiang Garden

2.0 star property
Sandakan hotel with restaurant and conference centre

6.0/10 Good

23 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Air conditioning
  • Restaurant
  • 24/7 front desk
  • Laundry facilities
Map
Mile 1.5, Leila Road, Sandakan City Center, Sandakan, 90717

Room options

About this area

Getting around

  • Sandakan (SDK) - 22 min drive

Restaurants

  • Good Taste - 19 min walk
  • My Harbour - 3 min drive
  • Buhari Curry House - 3 min drive
  • The Eatery - 3 min drive
  • Harbour Bistro Cafe - 3 min drive

About this property

OYO 90602 Hotel Hsiang Garden

OYO 90602 Hotel Hsiang Garden is a great choice for a stay in Sandakan. Free perks include WiFi and self-parking. Fellow travellers say good things about the helpful staff and location.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 46 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free off-site parking nearby

Other information

  • Designated smoking areas
  • No alcohol allowed on site

Property amenities

Food and drink

  • Restaurant
  • Room service (limited hours)

Travelling with children

  • Local/corner shop

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Built in 1980

Languages

  • Chinese (Mandarin)
  • English
  • Malay

Room amenities

Be entertained

  • 24-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Fees & policies

Refundable deposits

  • Deposit: MYR 50 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Children & extra beds

  • Rollaway beds are available for MYR 20 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

Policies

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Hsiang Garden Sandakan
Hotel Hsiang Garden
Hsiang Garden Sandakan
Hsiang Garden
Hsiang Garden Hotel Sandakan, Sabah, Malaysia
Hotel Hsiang Garden
Oyo 90602 Hsiang Sandakan
OYO 90602 Hotel Hsiang Garden Hotel
OYO 90602 Hotel Hsiang Garden Sandakan
OYO 90602 Hotel Hsiang Garden Hotel Sandakan

Frequently asked questions

Does OYO 90602 Hotel Hsiang Garden offer free cancellation for a full refund?
Yes, OYO 90602 Hotel Hsiang Garden does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at OYO 90602 Hotel Hsiang Garden?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at OYO 90602 Hotel Hsiang Garden?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at OYO 90602 Hotel Hsiang Garden?
Yes, there's free self parking.
What are the check-in and check-out times at OYO 90602 Hotel Hsiang Garden?
You can check in starting at 2 PM. Check-out time is noon.
Are there restaurants at or near OYO 90602 Hotel Hsiang Garden?
Yes, there's an on-site restaurant. Nearby restaurants include Trig Hill Restaurant (2.6 mi), Stesen Ikan Bakar Legend (3 mi) and Restoran Seafood Sim-Sim 88 (3.9 mi).

Overall score and ratings

6.0

Good

5.7/10

Cleanliness

6.9/10

Staff & service

5.5/10

Property conditions & facilities

4/10 Fair

Night time no hot water, air cond not cool.....toilet not clean...
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel worth for it's price
fazli, 1-night trip
Verified Expedia guest review

6/10 Good

You get what you paid for
Cheap rooms - you get what you paid for! Cockroaches and ants in the bathroom feels like home and are not scared of humans. Prepare some slippers for shower as it looks dangerous to go in bare-feet. Interior looks old and used stains and cracks - though room itself quite clean. White bedsheets but super hard pillows. Staff very friendly and helpful - hotel has onsite tour operator and restaurant. Food is edible and cheap, not the best in Sandakan but good for lazy stay in. Offers room service. Good and quiet air conditioning. Location not great, requires walking 20-25 minutes to town centre through poor neighbourhood, but good opportunity to say hello to local kids. Overall not dangerous and could be tolerated for one-two nights, but wouldn't recommend for longer stays. Try if you want to experience some local low-level extreme!
Anna, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

overall is good...
i got the connecting room for the family room... cuma bilik sebelah lambat siap for do the aircond... but its ok sbb the staff already told kami awal2... btw, its a good hotel to stay..
beebee, 1-night trip
Verified Expedia guest review

8/10 Very good

Ok ok
Room ok Wifi Not ok There’s not much restaurant near by. The hotel gotnown restaurant but we never had the chance. The place easy to find. Not far from city center. Nearby with toyota.
Natheline, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Running MOUSE!!!
1.There's a mouse in the room! Woke up at midnight for a toilet break and saw mouse running on the floor. 2. Water kettle provided not usable. It's rusty and totally covered with dusts. Good thing the hotel receptionist gave a better replacement. 3. Place is pretty okay for price though. 4. WiFi connection was slow.
1-night romance trip
Verified Hotels.com guest review

6/10 Good

Hotel needs a bit of tender loving care
Wonderful location with a fabulous restaurant nearby (The Penang), shops for almost everything, cheap and frequent mini buses into town and a staff to die for. Lovely foyer and lift works perfectly but rooms could do with a lick of paint. Problems with hot water but was given key to another room for showers (as I was happy to stay where I was) and the wi fi reception is woefully low. Restaurant on the premises which caters for most tastes but I preferred to go out. Snooker hall and bowling alley very close should you like that kind of activity and locals are kind and friendly. I actually loved it there, found the location convenient for my sightseeing tours to the animals and truly enjoyed my stay. If you want splendour then this hotel will not be for you but it is cheaper than many and you won't find a more pleasant and competent staff who will do all they can to accomodate your every wish. By the way - ask for your bedroom to be cleaned, sheets changed etc as they do it for free but only upon request ....... something I did not know until I departed. Will be going back next year.
Hsiang Hotel Foyer
Verified Expedia guest review

4/10 Fair

Nothing to view
Bad experience with this hotel....nothing was great.
Verified Expedia guest review

6/10 Good

Value for money
Comfortable although it seems that the shower heater does not function.
Verified Expedia guest review

2/10 Poor

Bad experience, stay away
There was no electric kettle and fridge as what was advertised on Hotels.com. There was also no drinking water and drinking glasses. The coffee table was too small and enough to fit 3 coffee cups. The phone in the room could not be used to call other guests in another room. The other rooms in which my family were in had all the basic amenities and had very different standard than my room. The rooms in 4th floor look nice and new with all the amenities such as kettle, fridge, drinking glasses and they did not have to request for them. I have found that the hotel manager was not friendly and was a bit rude. He said he did advertised on the website that the kettle is provided upon request. I told him that I was not happy with the difference of standard for the family rooms between 4th flr and 2nd flr and I was being charged the same rate for both family rooms. He said my room has a queen bed and a single bed just like other family room. I said my point is that other family room has a kettle and a fridge whilst mine don't have and I was being charged the same rate. He asked me how much I paid for the family room per night. I replied RM72. He replied, there are no other cheap hotel with that price around except them. The surroundings around the hotel is a bit rundown and lack of security. There are two shops in short walking distance. Ladies have to be careful walking alone around the premises as there are some people that appeared to be foreigners hanging around the area.
Verified Hotels.com guest review