All hotels in Sandakan, Malaysia
1 room, 2 adults
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Hotel Hsiang Garden, Sandakan

2 stars
Mile 1.5, Leila RoadSandakan City Center, Sandakan90717Malaysia, 800-491-6126
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Good3.1 / 5
Service
Fantastic service
Comfort
Rather comfortable
Cleanliness
Quite clean
Location
Location is ok
14See all 14 Hotels.com reviews
From 25 reviewsTripAdvisor Traveller Rating
  • Sandakan (SDK) 20-min drive; 9.2 miles/14.7 km
  • Free self parking
  • Free parking nearby
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Hotel Hsiang Garden, Sandakan

Hotel Info: 866-539-8117

from $13
  • Family Room (Triple)
  • Standard Room
  • Deluxe Room

At a glance

Key facts

Hotel size

  • This hotel has 46 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 2 PM-6 AM
  • Check-out time is noon
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking

  • Free nearby parking

Offsite

  • Area shuttle *

Other information

  • No alcohol allowed onsite

Also known as

  • Hotel Hsiang Garden
  • Hotel Hsiang Garden Sandakan
  • Hsiang Garden
  • Hsiang Garden Hotel
  • Hsiang Garden Sandakan
  • Hsiang Garden Hotel Sandakan, Sabah, Malaysia

Mandatory fees

Deposit: MYR 50 per stay

Optional extras

Rollaway beds are available for MYR 20 per night

Airport shuttle service is offered for an extra charge of MYR 25.00 per vehicle (one-way)

Area shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Restaurant
  • Room service (during limited hours)
Things to do
  • Nightclub
  • Billiards or pool table
Working away
  • 24-hour business center
  • Number of meeting rooms - 2
  • Meeting rooms 2
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Year Built 1980
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)

In the room

Home comforts
  • Air conditioning
Things to enjoy
  • Fireplace
Freshen up
  • Private bathroom
  • Deep soaking bathtub
Be entertained
  • 32-inch LCD TV
  • Cable TV channels
Stay connected
  • Free WiFi
More
  • Daily housekeeping

Hotel Hsiang Garden, Sandakan’s small print

Also known as

  • Hotel Hsiang Garden
  • Hotel Hsiang Garden Sandakan
  • Hsiang Garden
  • Hsiang Garden Hotel
  • Hsiang Garden Sandakan
  • Hsiang Garden Hotel Sandakan, Sabah, Malaysia

Mandatory fees

Deposit: MYR 50 per stay

Optional extras

Rollaway beds are available for MYR 20 per night

Airport shuttle service is offered for an extra charge of MYR 25.00 per vehicle (one-way)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.1 /5 from 14 reviews

Hotel Hsiang Garden, Sandakan
Poor1.0 / 5
Bad experience, stay away
There was no electric kettle and fridge as what was advertised on Hotels.com. There was also no drinking water and drinking glasses. The coffee table was too small and enough to fit 3 coffee cups. The phone in the room could not be used to call other guests in another room. The other rooms in which my family were in had all the basic amenities and had very different standard than my room. The rooms in 4th floor look nice and new with all the amenities such as kettle, fridge, drinking glasses and they did not have to request for them. I have found that the hotel manager was not friendly and was a bit rude. He said he did advertised on the website that the kettle is provided upon request. I told him that I was not happy with the difference of standard for the family rooms between 4th flr and 2nd flr and I was being charged the same rate for both family rooms. He said my room has a queen bed and a single bed just like other family room. I said my point is that other family room has a kettle and a fridge whilst mine don't have and I was being charged the same rate. He asked me how much I paid for the family room per night. I replied RM72. He replied, there are no other cheap hotel with that price around except them. The surroundings around the hotel is a bit rundown and lack of security. There are two shops in short walking distance. Ladies have to be careful walking alone around the premises as there are some people that appeared to be foreigners hanging around the area.
2 night family trip
Hotel Hsiang Garden, Sandakan
Good3.0 / 5
Check In & Check Out not smoothly
I'm booking via internet from the website Hotels.com & already paid using my credit card. My reservation was guarantted and all paid for. Sadly, when we're arrived around 5pm, no rooms available. We were booked family room (triple) but we got for awhile duluxe double room 315. The room was great and so adoreable. Around 9pm, we got back our exactly Family Triple Room 202 but we were very shocked because no mini fridge there. Bathtub, wardrobe and carpet were gone, huhu! Thanks to one of their staff (men) that gave our room 315 for a while because all of us felt tired and must got rest just for a moment. Check in and check out also take time and not very friendly. I give 2.5 stars.
1 night family trip
Hotel Hsiang Garden, Sandakan
Outstanding5.0 / 5
Overall...i'm satisfied. A bit disappointed when i didn't get the room as i stated during online booking, and the floor sticky when i checked in
2 night trip with friends
Hotel Hsiang Garden, Sandakan
Good3.0 / 5
Muslim stayed
For muslim purpose i think they should prepare more on toilet.
1 night romance trip
Hotel Hsiang Garden, Sandakan
Excellent4.0 / 5
Good n confortable hotel.
The room is clean, the staffs are friendly, the location of the hotel is not too far from the town. Easy to find.
4 night trip with friends

See all reviews

Hotel Hsiang Garden, Sandakan

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