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Fortune Resort Grace - Member ITC Hotel Group

Photo gallery for Fortune Resort Grace - Member ITC Hotel Group

Front of property – evening/night
Room, Balcony, Valley View | Terrace/patio
Valley View | Minibar, in-room safe, desk, laptop workspace
Breakfast, lunch and dinner served
Lobby

Overview of Fortune Resort Grace - Member ITC Hotel Group

Fortune Resort Grace - Member ITC Hotel Group

4.0 star property
4-star Mussoorie hotel with restaurant, connected to a shopping centre
7.2 out of 10 Good
7.2/10 Good

32 verified Hotels.com guest reviews

Property highlights

  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
Map
Library Bazaar, Gandhi Chowk, Mussoorie, Uttarakhand, 248179
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Steam room
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • Conference centre
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

Getting around

  • Dehradun (DED-Jolly Grant) - 131 min drive

Restaurants

  • Cafe Tt - 7 min walk
  • Tibetan Market - 7 min walk
  • The Writer's Bar at The Savoy, Mussoorie - 5 min walk
  • Cafe M2 - 15 min walk
  • Barista Lavaza - 2 min walk
Map

About this property

Fortune Resort Grace - Member ITC Hotel Group

Fortune Resort Grace - Member ITC Hotel Group is a great choice for a stay in Mussoorie. Guests can indulge in massages, and Orchid serves breakfast, lunch, and dinner. This upmarket hotel also features a bar/lounge, a fitness centre and a steam room. Fellow travellers love the helpful staff and location.

Languages

English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 74 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas (4-device limit)
  • Free WiFi in rooms (4-device limit)

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

Working away

  • Meeting room
  • Conference centre (2799 square feet of space)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness centre
  • Arcade/games room
  • Spa services
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Low-height worktop and sink
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Turndown service

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi (4-device limit)

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

Orchid – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Terrace – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • New Year's Eve (31 December) gala dinner per adult: INR 4499.5
  • New Year's Eve (31 December) gala dinner per child: INR 1999.5 (from 5 to 12 years old)

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately INR 800 for adults and INR 450 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late checkout can be arranged for an extra charge of 50 per cent of room rate

Children & extra beds

  • Rollaway beds are available for INR 2500.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Also known as

Fortune Resort Grace Mussoorie
Fortune Resort Grace Member ITC Hotel Group Dehradun
Fortune Grace Mussoorie
Fortune Grace
Fortune Resort Grace Member ITC Hotel Group
Fortune Grace Member ITC Group Dehradun
Fortune Grace Member ITC Group
Fortune Grace Member ITC Grou
Fortune Grace Member Itc Group
Fortune Resort Grace - Member ITC Hotel Group Hotel
Fortune Resort Grace - Member ITC Hotel Group Mussoorie
Fortune Resort Grace - Member ITC Hotel Group Hotel Mussoorie

Frequently asked questions

Does Fortune Resort Grace - Member ITC Hotel Group offer free cancellation for a full refund?
Yes, Fortune Resort Grace - Member ITC Hotel Group does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Fortune Resort Grace - Member ITC Hotel Group?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Fortune Resort Grace - Member ITC Hotel Group?
Sorry, pets aren't allowed.
Is parking offered on site at Fortune Resort Grace - Member ITC Hotel Group?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Fortune Resort Grace - Member ITC Hotel Group?
You can check in from 2:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of 50%. Express check-out and contactless social distancing and check-out are available.
What is there to do at Fortune Resort Grace - Member ITC Hotel Group and nearby?
Fortune Resort Grace - Member ITC Hotel Group has a steam room and spa services, as well as an arcade.
Are there restaurants at or near Fortune Resort Grace - Member ITC Hotel Group?
Yes, Orchid offers international cuisine.
What's the area around Fortune Resort Grace - Member ITC Hotel Group like?
Fortune Resort Grace - Member ITC Hotel Group is a short 20-minute walk from Gun Hill and 19 minutes' walk from Mussoorie Christ Church. Travellers say that the local area is good for shopping and very walkable.

Reviews

7.2

Good

7.6/10

Cleanliness

7.5/10

Staff & service

7.0/10

Amenities

7.1/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Very good

amazing stay
Yash, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

This hotel is best property when you want to visit Mussoorie. It is located right at the entrance of mall road and all the tourist destinations are close by
Aman, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Rahil, 2-night trip
Verified Hotels.com guest review

4/10 Fair

The property needs renovation. The rooms have become quite old and flaky, and even if cleaned, they look messy. The morning breakfast staff seemed rude and tired. Staff at the reception too was quite cold, and unwelcoming.
1-night family trip
Verified Expedia guest review

6/10 Good

Mixed bag stay , seen better Fortune properties
The maintenance of property has deteriorated, lot of broken furniture and outside panels were visible. Non view rooms does not mean that people need to see LPG cylinders and garbage lying around which what the case was from our room. Lack of communication between front desk and room service as both shared contradictory information. Room service denied serving dinner in room whereas front desk stated we could order. Breakfast options were not great in first two days and service was not that great or should i say planned.
3-night trip
Verified Hotels.com guest review

8/10 Very good

It was a good experience but there is a lot of scope for improvement.
SIDDHARTH, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Anup Sharma, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Property location is very gud, but some relocation is going at my time of visit
tarun, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Raman, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Enjoyed my Trip .....
It was wonderful staying in Fortune Grace hotel. The staff are really very helpful n courteous. Though the property needs an upgrade but overall it's pleasing experience. Location of the hotel is at Library Bazaar n you can reach Mall road by walking 15 minutes which is quite convenient. I would recommend this hotel for stay.........!
VIPUL, 2-night romance trip
Verified Hotels.com guest review