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Hotel Casa San Rafael, Cuenca

3.5-star3.5 stars
Bolívar 5-05 y Mariano CuevaCuencaAzuayEcuador

Award-winning hotel in historical district in Cuenca
  • Free English breakfast and free WiFi
Good internet service
Value for money
Best value for money
Tasty breakfast
72See all 72 reviews
From 480 reviewsTripAdvisor Traveller Rating

Hotel Casa San Rafael, Cuenca

from $29
  • Standard Single Room
  • Standard Twin Room
  • Junior Double or Twin Room, 1 Bedroom
  • Standard Double Room

At a glance

Key facts

Hotel size

  • This hotel has 13 rooms
  • This hotel is arranged over 3 floors


  • 24-hour check-in
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Children (8 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast

  • No cribs (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free nearby parking

Other information

  • No alcohol allowed onsite
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free English breakfast daily
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Ecotours nearby
  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Number of buildings/towers - 1
  • Year Built 1920
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
Things to enjoy
  • In-room massage available
  • Individually decorated
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe

Special features

Awards and affiliations

  • Hotel Casa San Rafael is listed in the 2015 Travel + Leisure 500.

Hotel Casa San Rafael, Cuenca’s small print

Also known as

  • Casa San Rafael
  • Casa San Rafael Cuenca
  • Hotel Casa San Rafael
  • Hotel Casa San Rafael Cuenca


Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hotel Casa San Rafael, Cuenca


  • Heart of Cuenca
  • Río Tomebamba & Calle Larga - 2 min walk
  • Esqueletologia Museum - 3 min walk
  • San Blas Park - 3 min walk
  • Plaza Rotary Market - 3 min walk
  • Civic Plaza - 4 min walk
  • Museum of the Canari Identity - 4 min walk
  • Las Conceptas Museum - 5 min walk

Getting around

  • Cuenca (CUE-Mariscal Lamar) - 6 min drive
  • Guayaquil (GYE-Jose Joaquin de Olmedo Intl.) - 169 min drive
  • Free parking nearby

Hotel Casa San Rafael, Cuenca

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