Guests
All properties in Cuenca, Azuay, Ecuador

Hotel Casa San Rafael

San Blas hotel in historical district

  • Free English breakfast and free WiFi
From
$50

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  • Hotel Casa San Rafael
  • Hotel Casa San Rafael
  • Standard Twin Room - Bathroom
  • Standard Twin Room - Bathroom
  • Hotel Casa San Rafael
Hotel Casa San Rafael. Image 1 of 33
1 / 33Hotel Casa San Rafael
Bolívar 5-05 y Mariano Cueva, Cuenca, Azuay, Ecuador
9.0.Superb.
  • Everything ea good, and they try to make feel comfortable at any moment, i recommend 100%

    Oct 8, 2021

  • Old fashioned hand painted walls candlelights in the dinning room loved the balcony and…

    Jul 13, 2021

See all 72 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Safe
Dining options
Shopping
  • Parking available
  • Free WiFi
  • Non-smoking

Property highlights

Main amenities

  • 13 smoke-free guestrooms
  • Daily housekeeping
  • Room service
  • 24-hour front desk
  • Coffee/tea in a common area
  • Lobby fireplace

For families

  • Private bathroom
  • Separate bedroom
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities
  • Cable TV service

What’s around

  • In San Blas
  • Esqueletologia Museum - 2 min walk
  • San Blas Park - 3 min walk
  • Plaza Rotary Market - 3 min walk
  • Civic Plaza - 4 min walk
  • Museum of the Canari Identity - 4 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Single Room
  • Standard Twin Room
  • Junior Double or Twin Room, 1 Bedroom
  • Standard Double Room

What’s around

Landmarks

  • In San Blas
  • Esqueletologia Museum - 2 min walk
  • San Blas Park - 3 min walk
  • Plaza Rotary Market - 3 min walk
  • Civic Plaza - 4 min walk
  • Museum of the Canari Identity - 4 min walk
  • Calderon Park - 5 min walk
  • Las Conceptas Museum - 5 min walk
  • New Cathedral of Cuenca - 6 min walk
  • Convent of the Assumption - 7 min walk
  • Museum of the Aboriginal Cultures - 8 min walk

Getting around

  • Cuenca (CUE-Mariscal Lamar) - 4 min drive
map
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Bolívar 5-05 y Mariano Cueva, Cuenca, Azuay, Ecuador

At a glance

Hotel size

  • This hotel has 13 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Offsite parking nearby (USD 8 per day; reservations required)

Other information

  • Smoke-free property
  • No alcohol allowed onsite
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Free English breakfast daily
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • Ecotours nearby

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1920
  • Safe-deposit box at front desk
  • Fireplace in lobby

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages Spoken

  • English
  • Spanish

In the room

Sleep well

  • Hypo-allergenic bedding available
  • Down comforter

Things to enjoy

  • In-room massage available
  • Individually decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • LCD TV
  • Cable TV channels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

ParkingPay at property

  • Parking is available nearby and costs USD 8 per day (328 ft away)

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash.

Also known as

  • Hotel Casa San Rafael Hotel
  • Hotel Casa San Rafael Hotel Cuenca
  • Casa San Rafael Cuenca
  • Hotel Casa San Rafael
  • Hotel Casa San Rafael Cuenca
  • Hotel Casa San Rafael Cuenca

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Hotel Casa San Rafael does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-out is available.
  • Yes. Nearby restaurants include Fabiano's Pizzeria (3-min walk), Mixx Gourmet Ice-cream (3-min walk), and Republica Sur (4-min walk).
9.0.Superb.
  • 10.0.Exceptional

    It was an old style home with a courtyard that was converted to a hotel. The staff was great. The only problem was with one of the two rooms. Room 3 shared a vent with the hall bathroom and the room bathroom often gave off a sewer smell

    13 night trip with friends, Jun 27, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Always a great experience at Casa San Rafael. I've stayed there 3 times and I am never disappointed.

    Aaron, 3 night trip, Feb 21, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    very pleased

    We were very pleased with our stay and have reserved for friends in a month.

    Floyd E., 2 night family trip, Feb 10, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very nice neat and excelent location, the staff are very polite and friendly.

    5 night family trip, Sep 14, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great service. DIANA was a great host during our stay at San Rafael. The location is great , rigth at the heart of the old city. I recomment this place 100% !!!!!

    2 night family trip, Sep 8, 2019

    Verified Orbitz guest review

  • 8.0.Very Good

    Property is conveniently located in the center of the city, close to shops, restaurants, and places of attraction.

    3 night family trip, Sep 5, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Attention of personal, they are so nice!!! beautiful place, close to everything, good breakfast

    2 night family trip, Aug 27, 2019

    Verified CheapTickets guest review

  • 10.0.Exceptional

    The front desk staff all spoke very good english and were very helpful to me on numerous occasions. I highly recommend this hotel.

    3 night trip, Jul 4, 2019

    Verified Travelocity guest review

  • 10.0.Exceptional

    Terrific . Good location and great breakfast. Clean room.

    1 night romance trip, Jun 15, 2019

    Verified Orbitz guest review

  • 8.0.Very Good

    Stay here!!! A wonderful place

    A wonderful place to stay in Cuenca. The place is beautiful. Their customer service is superb and very warm and pleasant. Nice breakfast. Could not be cleaner. Wonderful linens and beautiful furniture Yes, it can be a bit noisy in the buildings of this design and of this age, but a new building would not have the colonial charm of this lovely, centrally located hotel. Sorry that could not stay for longer than one night - they were fully bookef

    1 night trip, Jun 12, 2019

    Verified Hotels.com guest review

See all 72 reviews