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Hotel Casa San Rafael, Cuenca (and vicinity)

3.5 stars
Bolívar 5-05 y Mariano CuevaCuencaAzuayEcuador, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Excellent4.5 / 5
Service
Fantastic service
Location
Great location
Breakfast
Tasty breakfast
Comfort
Uncomfortable
57See all 57 Hotels.com reviews
From 362 reviewsTripAdvisor Traveller Rating

Hotel Casa San Rafael, Cuenca (and vicinity)

Hotel Info: 866-539-8117

from $39
  • Suite
  • Standard Twin Room
  • Standard Single Room
  • Standard Double Room

At a glance

Key facts

Hotel size

  • This hotel has 13 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is Noon
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (8 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free valet parking

Other information

  • No alcohol allowed onsite

Also known as

  • Casa San Rafael
  • Casa San Rafael Cuenca
  • Hotel Casa San Rafael
  • Hotel Casa San Rafael Cuenca

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Self parking costs USD 4.00 per night

Airport shuttle service is offered for an extra charge of USD 10.00 per vehicle (roundtrip)

In the hotel

Food and drink
  • Free English breakfast daily
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Ecotours nearby
Services
  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 1920
  • Safe-deposit box at front desk
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
Things to enjoy
  • In-room massage available
  • Individually decorated
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Awards and affiliations

  • Hotel Casa San Rafael is listed in the 2015 Travel + Leisure 500.

Hotel Casa San Rafael, Cuenca (and vicinity)’s small print

Also known as

  • Casa San Rafael
  • Casa San Rafael Cuenca
  • Hotel Casa San Rafael
  • Hotel Casa San Rafael Cuenca

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Self parking costs USD 4.00 per night

Airport shuttle service is offered for an extra charge of USD 10.00 per vehicle (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.5 /5 from 57 reviews

Hotel Casa San Rafael, Cuenca (and vicinity)
Excellent4.0 / 5
Hotel is in a great spot in Cuenca.
The staff was very friendly and the hotel is in a great location.
4 night trip
Hotel Casa San Rafael, Cuenca (and vicinity)
Outstanding5.0 / 5
Wonderful getaway, in the heart of colonial Cuenca
I stayed for 3 days at Hotel Casa San Raphael, a converted colonial home 3 blocks from the main square. The room (206) was very comfortable and the staff were exceptionally friendly and helpful. The included breakfast was excellent. I would stay there again. My only (mildly) negative comment is that the wood floor was quite creaky. I worried about disturbing my neighbors in the evening.
3 night trip
Hotel Casa San Rafael, Cuenca (and vicinity)
Outstanding5.0 / 5
Have stayed at this hotel before. Love the decor, the location and the lovely staff!
3 night romance trip
Hotel Casa San Rafael, Cuenca (and vicinity)
Excellent4.0 / 5
Very nice Cuenca Boutique Hotel
Very nice Cuenca Boutique Hotel. Staff was stellar and helpful. In a lovely neighborhood and close to everything in the historic area. Rooms was too small. Still a good experience.
3 night romance trip
Hotel Casa San Rafael, Cuenca (and vicinity)
Excellent4.0 / 5
My husband and I were in Ecuador for 2 weeks and we spent 4 nights in Cuenca at the Casa San Raphael. We loved the charm and warmth of the hotel and its staff.
5 night romance trip

See all reviews

Hotel Casa San Rafael, Cuenca (and vicinity)

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