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Hotel Casa San Rafael, Cuenca

3.5 stars3.5 stars
Bolívar 5-05 y Mariano CuevaCuencaAzuayEcuador, 800-491-6126
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Excellent4.4 / 5
Room is all right
Great location
Fantastic service
76See all 76 reviews
From 424 reviewsTripAdvisor Traveller Rating

Hotel Casa San Rafael, Cuenca

Hotel Info: 866-539-8117

from $40
  • Suite
  • Standard Double Room
  • Standard Single Room
  • Standard Twin Room

At a glance

Key facts

Hotel size

  • This hotel has 13 rooms
  • This hotel is arranged over 3 floors


  • 24-hour check-in
  • Check-out time is noon

Other information

  • No alcohol allowed onsite

In the hotel

Things to do
  • Ecotours nearby
  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Number of buildings/towers - 1
  • Year Built 1920
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
Things to enjoy
  • In-room massage available
  • Individually decorated
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
Stay connected
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe

Recent reviews

Excellent 4.4 /5 from 76 reviews

Hotel Casa San Rafael, Cuenca
Outstanding5.0 / 5
We stayed three nights in Cuenca at this great little place. Very good location, good breakfast each morning, everything we needed. Would definitely recommend!
3 night romance trip
Hotel Casa San Rafael, Cuenca
Outstanding5.0 / 5
San Rafael in Cuenca at its best
We stayed in Cuenca at this hotel for about seven (7) nights or so. The service is amazing and the benefit of free parking with in and out privileges is fantastic. Cuenca is a city very easy to walk and we definitely took advantage of that. Currently (2016 September)they are working on the train tracks (was scheduled to finish Spring 2016) now scheduled for 2017. I say all this to emphasize that the hotel is blocks away from all the construction and noise (but driving is a nightmare. Love the hotel and the amazing people working there
7 night business trip
Hotel Casa San Rafael, Cuenca
Outstanding5.0 / 5
Amazing stay!
I loved this hotel! The staff was super friendly and helpful, the house was gorgeous, the (included) sit-down breakfast was wonderful, nice bathrooms with hot shower and great water pressure. The beds were extremely firm, but I wouldn't say uncomfortable--but definitely not soft. The pillows were nice, and the linens were very cozy. Rooms clean and beautiful. I highly recommend Hotel Casa San Rafael.
3 night trip with friends
Hotel Casa San Rafael, Cuenca
Excellent4.0 / 5
Hotel is in a great spot in Cuenca.
The staff was very friendly and the hotel is in a great location.
4 night trip
Hotel Casa San Rafael, Cuenca
Outstanding5.0 / 5
Wonderful getaway, in the heart of colonial Cuenca
I stayed for 3 days at Hotel Casa San Raphael, a converted colonial home 3 blocks from the main square. The room (206) was very comfortable and the staff were exceptionally friendly and helpful. The included breakfast was excellent. I would stay there again. My only (mildly) negative comment is that the wood floor was quite creaky. I worried about disturbing my neighbors in the evening.
3 night trip

See all reviews

Hotel Casa San Rafael, Cuenca

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