All hotels in Cuenca, Ecuador
1 room, 2 adults

Hotel Casa San Rafael, Cuenca

3.5-star3.5 stars
Bolívar 5-05 y Mariano CuevaCuencaAzuayEcuador

Award-winning hotel in historical district in Cuenca
  • Free English breakfast and free WiFi
  • Collect nightsFor every 10 nights, get 1 free!
Good internet service
Value for money
Best value for money
Tasty breakfast
Awesome vibe
74See all 74 reviews
From 487 reviewsTripAdvisor Traveller Rating

Hotel Casa San Rafael, Cuenca

from $39
  • Standard Single Room
  • Standard Twin Room
  • Junior Double or Twin Room, 1 Bedroom
  • Standard Double Room

At a glance

Key facts

Hotel size

  • This hotel has 13 rooms
  • This hotel is arranged over 3 floors


  • 24-hour check-in
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Children (8 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast

  • No cribs (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free nearby parking

Other information

  • No alcohol allowed onsite
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free English breakfast daily
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Ecotours nearby
  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Number of buildings/towers - 1
  • Year Built 1920
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
Things to enjoy
  • In-room massage available
  • Individually decorated
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe

Special features

Awards and affiliations

  • Hotel Casa San Rafael is listed in the 2015 Travel + Leisure 500.

Hotel Casa San Rafael, Cuenca’s small print

Also known as

  • Casa San Rafael
  • Casa San Rafael Cuenca
  • Hotel Casa San Rafael
  • Hotel Casa San Rafael Cuenca


Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hotel Casa San Rafael, Cuenca


  • Heart of Cuenca
  • Esqueletologia Museum - 3 min walk
  • San Blas Park - 3 min walk
  • Museum of the Canari Identity - 5 min walk
  • Calderon Park - 6 min walk
  • Plaza Rotary Market - 6 min walk
  • Las Conceptas Museum - 6 min walk
  • Civic Plaza - 7 min walk

Getting around

  • Cuenca (CUE-Mariscal Lamar) - 9 min drive
  • Free parking nearby

Recent reviews

Superb 9.0 From 74 reviews

Hotel Casa San Rafael, Cuenca
Very Good8.0
Touring Ecuador
Lovely old building, beautiful wood accents. Room provided to us for multiple night stay was more spacious than most others & on main floor to accommodate a recent injury making it difficult to climb stairs (no elevator). Staff very helpful, spoke some English. Clean and comfortable beds. Suggest white noise machine to sleep through street sounds.
Stephen, us4 night trip
Hotel Casa San Rafael, Cuenca
Great stay
I had a wonderful time at this hotel. The location is very convenient. The staff is helpful in providing information. I would definitely stay here again.
Suzanne, us3 night trip
Hotel Casa San Rafael, Cuenca
We stayed three nights in Cuenca at this great little place. Very good location, good breakfast each morning, everything we needed. Would definitely recommend!
Benjamin, usRomance trip
Hotel Casa San Rafael, Cuenca
San Rafael in Cuenca at its best
We stayed in Cuenca at this hotel for about seven (7) nights or so. The service is amazing and the benefit of free parking with in and out privileges is fantastic. Cuenca is a city very easy to walk and we definitely took advantage of that. Currently (2016 September)they are working on the train tracks (was scheduled to finish Spring 2016) now scheduled for 2017. I say all this to emphasize that the hotel is blocks away from all the construction and noise (but driving is a nightmare. Love the hotel and the amazing people working there
rafael, us7 night business trip
Hotel Casa San Rafael, Cuenca
Amazing stay!
I loved this hotel! The staff was super friendly and helpful, the house was gorgeous, the (included) sit-down breakfast was wonderful, nice bathrooms with hot shower and great water pressure. The beds were extremely firm, but I wouldn't say uncomfortable--but definitely not soft. The pillows were nice, and the linens were very cozy. Rooms clean and beautiful. I highly recommend Hotel Casa San Rafael.
Victoria, usTrip with friends

See all reviews

Hotel Casa San Rafael, Cuenca

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