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The Cumberland Boutique Hotel

Photo gallery for The Cumberland Boutique Hotel

Exterior
Premium bedding, minibar, in-room safe, desk
Deluxe Suite | Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of The Cumberland Boutique Hotel

The Cumberland Boutique Hotel

3.0 star property
In the heart of Nanjing

8.0/10 Very good

219 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Refrigerator
Map
No 102 Zhongshan Road, Xuanwu District, Nanjing, Jiangsu, 210005
Main amenities
  • Daily housekeeping
  • Fitness centre
  • 24-hour room service
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • ATM/banking services
  • Laundry service
  • Self-serve laundry
  • Meeting room
  • Luggage storage
  • Tour/ticket assistance
For families
  • Rollaway/extra beds
  • Fridge
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Xuan Wu

Getting around

  • Nanjing (NKG-Lukou Intl.) - 39 min drive
  • Nanjing West Station - 8 min drive
  • Nanjing Zhonghuamen Station - 14 min drive
  • Nanjing East Station - 16 min drive
  • Daxinggong Station - 9 min walk
  • Xinjiekou Station - 11 min walk
  • Zhujianglu Station - 16 min walk

Restaurants

  • Starbucks - 6 min walk
  • Au86 Brunch - 6 min walk
  • Element Fresh - 8 min walk
  • Blue Frog - 10 min walk
  • Nanjing Impressions - 11 min walk

About this property

The Cumberland Boutique Hotel

Located near a train station, The Cumberland Boutique Hotel is a great choice for a stay in Nanjing. Guests can visit the fitness centre for a workout, and freebies such as WiFi, self-parking and wired Internet are added perks. Fellow travellers like that it's only a short walk to public transportation: Daxinggong Station is 9 minutes away and Xinjiekou Station is 11 minutes.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 300 rooms
  • Arranged over 27 floors

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 24-hour room service

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness centre

Accessibility

  • Lift

Languages

  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • Television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Children & extra beds

  • Rollaway beds are available for CNY 160.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property accepts credit cards. Cash is not accepted.

Also known as

Cumberland Boutique Hotel Nanjing
Cumberland Boutique Hotel
Cumberland Boutique Nanjing
Cumberland Boutique
The Cumberland Hotel Nanjing
The Cumberland Boutique Hotel Hotel
The Cumberland Boutique Hotel Nanjing
The Cumberland Boutique Hotel Hotel Nanjing

Frequently asked questions

Does The Cumberland Boutique Hotel offer free cancellation for a full refund?
Yes, The Cumberland Boutique Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Cumberland Boutique Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Cumberland Boutique Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Cumberland Boutique Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at The Cumberland Boutique Hotel?
You can check in from 2 PM - midnight. Check-out time is noon.
What is there to do at The Cumberland Boutique Hotel and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near The Cumberland Boutique Hotel?
Yes. Nearby restaurants include Starbucks (6-min walk), Au86 Brunch (6-min walk) and Element Fresh (8-min walk).
What's the area around The Cumberland Boutique Hotel like?
The Cumberland Boutique Hotel is in Xuan Wu, a short 9-minute walk from Daxinggong Station and 13 minutes' walk from Southeast University. The local area is considered central, as well as being good for public transport.

Overall score and ratings

8.0

Very good

7.8/10

Cleanliness

7.7/10

Staff & service

6.0/10

Amenities

7.7/10

Property conditions & facilities

6/10 Good

Housekeeping - Need to improve
The front desk staff had been helpful during our 1 week stay. The staff was kind to advise my daughter with her online purchase-delivery. The hotel location was good, closes to train stations and malls. The only disappointing was the house keeping.. half the time I was wondering did they actually clean the room or not. There was this bottle cap on the floor when I first checked in, and it was still on the floor when we checked out a week later. That didnt bother me that much thinking she / they could have missed it until the time I realized the cushion and the pillows on the bed was in the same position as I had left them in the morning! So I really do not know what kind of house-keeping they do. The bathroom wasnt well maintained, stained and moldy.
May, 6-night family trip
Verified Hotels.com guest review

8/10 Very good

Geat Value for Money
Great location, room size is good. Convenient and easy access.
David, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Very tired hotel - taken a battering over the years and could do with a refurb. Great location and value though.
4-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

It is very nice hotel. Room is spacious and clean. It is very convenient because it next to subway. People are very friendly and helpful. I definitely recommend it.
2-night family trip
Verified Expedia guest review

8/10 Very good

5 days in The Cumberland Boutique Hotel
Located at a convenience place with lots of good food. Easy to move around. Rooms are comfortable, and customer services are good too.
Chee Huong, 5-night trip
Verified Hotels.com guest review

6/10 Good

Though the hotel is OK you need to keep the following in mind 1 Room was very smokey 2 No English channels on the TV 3 Internet not the greatest 4 Room was not very clean especially the bathroom (I had to clean it myself) old shower Gel residue on the lower tiles 5 Could never figure out how to turn the heat down 6 Cigarette burns on most of the seats and the couch in our room 7 Floor tiles were badly stained The Good Stuff 1 The staff were amazing 2 The cleaning staff were amazing 3 The location was just amazing 4 The door guys were amazing 5 Nanjing was just amazing The hotel just needs to be refreshed majorly for westerners. Not having an english speaking tv channel was tough because our hotel in Shanghai had 2. Thanks for a great stay.
10-night family trip
Verified Expedia guest review

8/10 Very good

nice
Good location, clean, warm water doesn't last very long if you shower.
Jiachen, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Good location, clean rooms, poor service
Good location in the city center. Not very good service at check-in, staff not friendly. Room clean and comfortable but a bit run down.
Charles, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Good location and friendly staff. Mattresses were hard and uncomfortable
Yee, 4-night family trip
Verified Hotels.com guest review

6/10 Good

I was given floor 13 but not advised to press T when using the lift I was very tired on 2nd day and I was rushing to my room for a good rest but I had to rush down to reception because door locked out .
2-night trip
Verified Expedia guest review