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City Express Ciudad del Carmen

Photo gallery for City Express Ciudad del Carmen

Outdoor pool
Outdoor pool
Standard Room, 1 Queen Bed | Down duvets, blackout curtains, iron/ironing board, free WiFi
Standard Room, 1 Queen Bed | Down duvets, blackout curtains, iron/ironing board, free WiFi
Standard Room, 2 Double Beds | Down duvets, blackout curtains, iron/ironing board, free WiFi

Overview of City Express Ciudad del Carmen

City Express Ciudad del Carmen

3.0 star property
3-star beach hotel in Ciudad del Carmen with outdoor pool

7.8/10 Good

224 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
Map
Av. Juarez 1 Col. Justo Sierra., Ciudad del Carmen, CAM, 24114
Main amenities
  • Daily housekeeping
  • Private beach
  • Outdoor pool
  • Free airport drop-off
  • Free area shuttle
  • Fitness centre
  • Room service
  • Business centre
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
For families
  • Children stay free
  • Private bathroom
  • Daily housekeeping
  • Blackout curtains
  • Lift
  • Cable TV service

Room options

About this area

Getting around

  • Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.) - 13 min drive
  • Free airport drop-off
  • Free local area shuttle

Restaurants

  • Casa Canela - 4 min walk
  • La Viagra Jarocha - 9 min walk
  • Picanas Grill - 19 min walk
  • Lapa Lapa - 3 min drive
  • La Trinidad Pan Artesanal - 3 min drive

About this property

City Express Ciudad del Carmen

Located only 2.9 mi (4.7 km) from the airport, City Express Ciudad del Carmen offers free drop-off service (available on request). Guests can take a dip in the outdoor pool, or visit the fitness centre for a workout. Fellow travellers say good things about the pool and helpful staff.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the industry cleaning and disinfection practices of CovidClean (Safehotels - global expert) and Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 129 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Free airport drop-off from 7 AM to 2 PM*

Off-site

  • Free area shuttle within 10 km

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6 AM–10 AM
  • Room service

Travelling with children

  • Children stay for free (see details)
  • Free local shuttle

What to do

  • Private beach nearby

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Built in 2011
  • Safe-deposit box at front desk
  • Fitness centre
  • An outdoor pool

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Down duvet
  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only

Stay connected

  • Free WiFi and wired Internet
  • Phone

More

  • Daily housekeeping

Special features

Awards and affiliations

Green/Sustainable Property
This property participates in Biosphere, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of CovidClean (Safehotels - global expert) and Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a smoke detector and window guards on site.

This property accepts credit cards. Cash is not accepted.

Also known as

City Express Ciudad Carmen
City Express Ciudad Carmen Ciudad del Carmen
City Express Ciudad Carmen Hotel
City Express Ciudad Carmen Hotel Ciudad del Carmen
City Express Ciudad del Carmen Hotel
City Express Ciudad del Carmen Ciudad del Carmen
City Express Ciudad del Carmen Hotel Ciudad del Carmen

Frequently asked questions

Does City Express Ciudad del Carmen offer free cancellation for a full refund?
Yes, City Express Ciudad del Carmen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at City Express Ciudad del Carmen?
As of 9 Dec 2022, prices found for a 1-night stay for 2 adults at City Express Ciudad del Carmen on 3 Jan 2023 start from $52, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at City Express Ciudad del Carmen?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at City Express Ciudad del Carmen?
Yes, there's an outdoor pool.
Are pets allowed at City Express Ciudad del Carmen?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at City Express Ciudad del Carmen?
Yes, there's free self parking.
Is an airport shuttle service offered by City Express Ciudad del Carmen?
Yes, a free shuttle to the airport is available from 7 AM to 2 PM on request.
What are the check-in and check-out times at City Express Ciudad del Carmen?
You can check in from 3:00 PM - midnight. Check-out time is 1 PM.
What is there to do at City Express Ciudad del Carmen and nearby?
City Express Ciudad del Carmen has an outdoor pool and a fitness centre.
Are there restaurants at or near City Express Ciudad del Carmen?
Yes. Nearby restaurants include Casa Canela (4-min walk), La Viagra Jarocha (9-min walk) and Taqueria El Capricho (2.2 mi).
What's the area around City Express Ciudad del Carmen like?
City Express Ciudad del Carmen is located near Norte Beach, only a short 7-minute walk from Domo del Mar Convention Center and 4 minutes' walk from Casa Canela. Travellers say that this hotel is in a good location.

Overall score and ratings

7.8

Good

8.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.9/10

Property conditions & facilities

8.1/10

Eco-friendliness

10/10 Exceptional

Very nice hotel on the malecon. Walking distance to an abundance of food trucks and restaurants. Beautiful ocean views. Great breakfast. Only negative was that the windows in the room do not open so the air often felt stale.
Patrick, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fernando, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Very convenient and friendly hotel. More than I expected considering the price.
José, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Great place to stay
Great place to stay staff very friendly, room was clean and comfortable bed. Was a one night stop.
Rock, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Cool Cuidad Del Carmen
Nice hotel very convenient for beach restaurants
Tim, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice people
1-night trip
Verified Expedia guest review

10/10 Exceptional

Rodolfo, 1-night trip
Verified Hotels.com guest review

6/10 Good

Very basic hotel.
I wish I had booked a room at the Fiesta Inn & lofts!! As I stayed there last year. I was pretty disappointed with the overall hotel. Beds, internet, pool, etc.. the breakfast was the most positive part of the stay.
Tanya, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

I liked the helpful staff and the swimming pool and the breakfast
2-night family trip
Verified Expedia guest review