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The Heritage Hotels Bangkok, Bangkok

3 stars
198 Narathivas ratchanakrin 3 RdSilom Bangrak, BangkokBangkok10500Thailand, ‏‎800-491-6126
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Good3.2 / 5
Location
Great location
Cleanliness
Dirty
Wellness Area
Poor wellness & sports facilities
265See all 265 Hotels.com reviews
From 1,425 reviewsTripAdvisor Traveller Rating

The Heritage Hotels Bangkok, Bangkok

Hotel Info: 866-539-8117

from $33
  • Heritage Trio Panorama
  • Panorama Vista Suite
  • Comfort Room
  • Premier Room

At a glance

Key facts

Hotel size

  • This hotel has 110 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 2 PM-Midnight
  • Check-out time is Noon
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation.
Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking (limited)

Also known as

  • Bangkok Heritage
  • Heritage Bangkok
  • Heritage Hotels Bangkok

Optional extras

Rollaway beds are available for THB 1000 per night

Airport shuttle service is offered for an extra charge of THB 1200 per vehicle (one way)

In the hotel

Food and drink
  • 2 restaurants
  • 2 bars/lounges
  • 2 coffee shops/cafés
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Fitness facilities
  • Spa services on site
Working away
  • Business center
  • Number of meeting rooms - 3
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Rooftop terrace

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
Things to enjoy
  • Separate dining area
  • Separate living room
Freshen up
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Alphabet Cafe and Bar - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

The Heritage Hotels Bangkok, Bangkok’s small print

Also known as

  • Bangkok Heritage
  • Heritage Bangkok
  • Heritage Hotels Bangkok

Optional extras

Rollaway beds are available for THB 1000 per night

Airport shuttle service is offered for an extra charge of THB 1200 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.2 /5 from 265 reviews

The Heritage Hotels Bangkok, Bangkok
Outstanding5.0 / 5
Comfortable and Convenient
The location of the hotel is convenient as it is right next to BTS Chong Nonsi Station. We were initially disappointed with the room allotted to us as it was right opposite to the BTS track which proved to be very noisy. However, we were instantly upgraded to a bigger and quieter room without any extra charge or hassle. The room was spacious, quiet and comfortable. Breakfast was excellent, as was the hotel restaurant. The only negative experience was the false fire alarm one day during the afternoon nap. Apparently someone smoked inside the room and we had to run for our dear lives from the 8th floor. That was scary and no fun. Perhaps, the management could include a warning to each guest as they check in not to smoke in the room even though the notice is given in writing in the room. I enjoyed the rooftop pool as well as the gym which met my need. Will stay again
5 night romance trip
The Heritage Hotels Bangkok, Bangkok
Fair2.0 / 5
Dissapointed
Standard for this hotel had dropped drastically. Was quite dissapointed as the hotel condition were not satisfactory, towels were dirty, condition of the room was no good. Had a bad smell in the hotel lobby.
3 night trip with friends
The Heritage Hotels Bangkok, Bangkok
Good3.0 / 5
Good location. Poor service
The location of this hotel is very good as the BTS station is just right in front of the hotel and within 5 to 10 mins walk to Saladang or Patpong area. The cleanliness of the room is acceptable except old dirty stain on the safa. But, the service standard of front office was poor. Went back to pick up left luggages from conceirge. Approached front office receptionist when no one insight. She just said "no ideas of her colleague went to". She did not border to help by calling her colleagues and left me staning in front of the reception. Was furious and approached her again, she then went to the office behind the reception and asked her colleague for help.
1 night trip
The Heritage Hotels Bangkok, Bangkok
Outstanding5.0 / 5
Lots of room, Great location
Huge room. Huge bed. Nice bathroom and shower. Good TV and channels. Nice bar and restaurant and lounge. Internet was a little annoying as sometimes I couldn't access the log on screen on my iPhone and had to go down to lobby but that happened only on my last day. You should not be disappointed with hotel. Staff was very friendly. Never came across a rude or impatient staff member.
3 night trip
The Heritage Hotels Bangkok, Bangkok
Fair2.0 / 5
Check-In problem
Overall it's ok to stay just 1 night here and location is great as it's just downstairs from CHONG-NONSI BTS train station. However my check in took about 30 mnts. I arrived and they took my passport and kept asking for a booking number which I gave them and hotel was already paid thru hotels.com there was no one else checking in and it took them half hour to give me a key. Thai people are very friendly but this staff was not. For the price and location it wasn't bad. Rooms were outdated. There are better places in the area
1 night trip with friends

See all reviews

The Heritage Hotels Bangkok, Bangkok

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