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Hotel Butterfly, BW Signature Collection

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Exterior
Terrace/patio
Classic Room, 2 Single Beds, Balcony | Premium bedding, in-room safe, desk, blackout curtains
Classic Room, 2 Single Beds, Balcony | Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains

Overview of Hotel Butterfly, BW Signature Collection

Hotel Butterfly, BW Signature Collection

3-star property
3-star ski hotel with ski storage, near Matterhorn Museum

9.0/10 Superb

686 verified Hotels.com guest reviews

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Bathtub
  • Bar
  • Meeting Facilities
The price is €259
Price available on 29/01/2023
Map
Bodmenstrasse 21, Zermatt, VS, 3920

Room options

About this area

What's nearby

  • In Zermatt City Centre
  • Zermatt-Matterhorn Ski Paradise - 1 min drive

Getting around

  • Sion (SIR) - 76 min drive
  • Geneva International Airport (GVA) - 79.7 miles/128.3 km
  • Zermatt Gornergratbahn Station - 3 min walk
  • Zermatt (QZB-Zermatt Train Station) - 4 min walk
  • Zermatt Station - 4 min walk
  • Free local area shuttle

Restaurants

  • Theodors Stuba Zermatt 1896 - 3 min walk
  • Le Cervin Grill - 4 min walk
  • Rosstall - 4 min walk
  • Pizzeria Le Vieux Valais - 4 min walk
  • Brown Cow Pub - 5 min walk

About this property

Hotel Butterfly, BW Signature Collection

Hotel Butterfly, BW Signature Collection features downhill skiing and ice skating. Guests can indulge in massages and enjoy international cuisine at Butterfly Restaurant, which is open for breakfast and dinner. A golf course, a bar/lounge and a sauna are other highlights. Skiers will appreciate access to ski passes and storage. Fellow travellers like the comfortable beds and helpful staff.

Languages

English, French, German, Italian

Cleaning and safety practices

Social distancing

Social distancing measures in place
This information is provided by our partners.

At a glance

Hotel size

  • 60 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 2 PM until 11 PM
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 11:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Zermatt is in a car-free zone and can be reached only by train.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • Pets allowed*
  • Restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Off-site parking nearby (CHF 15 per night)

Off-site

  • Free area shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Free local shuttle
  • Babysitting (surcharge)

What to do

  • Tennis
  • Helicopter/aeroplane tours
  • Ice skating
  • Pool table
  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sledging nearby

Working away

  • Meeting room
  • Computer station
  • Conference space (215 square feet)

Services

  • Front desk (limited hours)
  • Dry cleaning/laundry services
  • Free food/drink shopping service
  • Free newspapers in lobby
  • Luggage storage
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 1999
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Piano
  • 9 holes of golf
  • Spa services
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair-accessible
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)

Languages

  • English
  • French
  • German
  • Italian

Ski

  • Ski passes
  • Downhill skiing
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Skiing lessons nearby
  • Snowboarding nearby
  • Ski hire shops
  • Snowshoeing nearby

Room amenities

Be entertained

  • 26-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Alarm clock
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include massages.

Dining

Butterfly Restaurant – This restaurant specialises in international cuisine and serves breakfast and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for CHF 65.00 per night

Pets

  • Pets are allowed for an extra charge of CHF 10 per pet, per night

Parking

  • Parking is available nearby and costs CHF 15 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

Social distancing measures are in place.

Policies

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Best Western Hotel Butterfly Zermatt
Best Western Hotel Butterfly
Best Western Butterfly Zermatt
Best Western Butterfly
Best Western Zermatt
Best Western Hotel Butterfly
Hotel Butterfly BW Signature Collection
Hotel Butterfly BW Signature Collection Hotel
Hotel Butterfly, BW Signature Collection Hotel
Hotel Butterfly, BW Signature Collection Zermatt
Hotel Butterfly, BW Signature Collection Hotel Zermatt

Frequently asked questions

Does Hotel Butterfly, BW Signature Collection offer free cancellation for a full refund?
Yes, Hotel Butterfly, BW Signature Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Butterfly, BW Signature Collection?
As of 28 January 2023, prices found for a 1-night stay for 2 adults at Hotel Butterfly, BW Signature Collection on 29 January 2023 start from €259, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Butterfly, BW Signature Collection?
This property confirms that social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Butterfly, BW Signature Collection?
Yes, pets are welcome. There's a charge of CHF 10 per pet, per night. Food and water bowls are available.
What are the check-in and check-out times at Hotel Butterfly, BW Signature Collection?
You can check in from 2 PM - 11 PM. Check-out time is 11 AM.
What is there to do at Hotel Butterfly, BW Signature Collection and nearby?
During the winter, enjoy fun activities such as downhill skiing and ice skating, and return when the snow melts for a round of golf at the on-site golf course. Additional recreation on-site includes helicopter/aeroplane tours. Enjoy amenities such as a sauna, a steam room and a garden.
Are there restaurants at or near Hotel Butterfly, BW Signature Collection?
Yes, Butterfly Restaurant offers international cuisine. Nearby restaurants include Le Cervin Grill (4-min walk), Rosstall (4-min walk) and Pizzeria Le Vieux Valais (4-min walk).
What's the area around Hotel Butterfly, BW Signature Collection like?
Hotel Butterfly, BW Signature Collection is in Zermatt City Centre, a short 3-minute walk from Zermatt Gornergratbahn Station and 14 minutes' walk from Zermatt - Furi. Travellers say that this hotel is in a good location.

Reviews

9.0

Superb

9.2/10

Cleanliness

9.0/10

Staff & service

8.9/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Loved our stay, the room and amenities were better than expected (and so spacious compared to our previous 4 nights in Paris), the staff were friendly and helpful, great location, highly recommend!
Dwayne, 2-night romance trip
Verified Wotif guest review

10/10 Exceptional

Chun Pong, 1-night trip
Verified Expedia guest review

8/10 Very good

Great location
I tried to book a massage because there were fliers in the hotel that said massage was available. The lady working the reception desk acted offended by my request, but said she'd call the massage person to see if they could do a massage. She didn't call while I was there and she didn't ask for my room number or give me any idea how she would get in touch with me. Two days later I checked in to see if the massage got booked and they said there was no massage available. I could have booked a massage somewhere else if they had told me in a timely manner. Two days should be enough time to book a massage or know it's not possible. The windows in the room looked like they had mildew or mold all around them. The restaurant was great and so was the restaurant staff. The hotel gave us free drinks in exchange for us not requesting new towels - very eco conscious. The room was comfortable and centrally located.
Richard, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice hotel. Just 5 min walk from Train station. Easy to look for food and everything. For sure will come back again
koh boon, 1-night trip with friends
Verified Expedia guest review

6/10 Good

Monica, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel was very convenient with excellent staff. Everyone was courteous and helpful. We loved the location and transportation to and from the train station. The breakfast was wonderful. We will stay again on our next visit.
Janice, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Perfect location, but set back so it is peaceful. Modern rooms and bathrooms which are perfect, big TV, huge balcony. Delicious breakfast. Would recommend.
Helen, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Eric, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel was a 5 minute walk from the train station. Very clean, large rooms by European standards, on property dining was excellent with a very attentive staff. Look no further an excellent property.
Paul, 2-night trip
Verified Orbitz guest review

10/10 Exceptional

Good location
Wan Cuing, 2-night family trip
Verified Expedia guest review