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1 room, 2 adults

Best Western Hotel Butterfly, Zermatt

3-starHotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.
Bodmenstrasse 21ZermattVS3920Switzerland

3-star ski hotel with ski storage, near Matterhorn Museum
  • Free WiFi
  • Collect nightsYou can collect® Rewards nights here
Great location
Tasty breakfast
Fantastic service
Great room
246See all 246 reviews
From 740 reviewsTripAdvisor Traveller Rating

Best Western Hotel Butterfly, Zermatt

from $184
  • Junior Suite, 2 Single Beds, Balcony
  • Standard Room, 2 Single Beds, Non Smoking, No Windows
  • Suite, 2 Single Beds, Balcony
  • Economy Room, 1 Queen Bed, Non Smoking
  • Classic Room, 2 Single Beds, Non Smoking, Balcony
  • Deluxe Room, 2 Single Beds, Balcony

What’s around Best Western Hotel Butterfly, Zermatt

Top spots nearby

Recommended by this property

  • Matterhorn Museum (5-minute walk)
  • St. Mauritius Church (5-minute walk)
  • Mountaineers Cemetery (5-minute walk)
  • Zermatt-Furi Gondola (9-minute walk)
  • Sunnegga Ski Resort (18-minute walk)
  • Gornergrat Station (3.3 mi / 5.3 km)

Getting around

  • Sion (SIR) - 71 min drive
  • Geneva (GVA-Cointrin Intl.) - 164 min drive
  • Zermatt Station - 3 min walk
  • Täsch Station - 2 min drive
  • Randa Station - 7 min drive
  • Free area shuttle

At a glance

Key facts

Hotel size

  • This hotel has 60 rooms
  • This hotel is arranged over 6 floors


  • Check-in time 2 PM-11 PM
  • Check-out time is 11 AM
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Zermatt is in a car-free zone and can be reached only by train. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *


  • Pets allowed *

  • Restrictions apply *


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free area shuttle

Other information

  • Resort fee included
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Ski storage
  • Ski passes available
  • Spa services on site
  • Spa treatment room(s)
  • Steam room
  • Sauna
  • Billiards or pool table
Working away
  • Conference space size (feet) - 215
  • Conference space size (meters) - 20
  • One meeting room
  • Computer station
  • Front desk (limited hours)
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Free newspapers in lobby
  • Luggage storage
  • Number of buildings/towers - 1
  • Year Built 1999
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 26-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe

Special features


Butterfly Restaurant - This restaurant specializes in international cuisine and serves breakfast and dinner. Open daily.

Best Western Hotel Butterfly, Zermatt’s small print

Also known as

  • BEST WESTERN Butterfly
  • BEST WESTERN Butterfly Zermatt
  • BEST WESTERN Hotel Butterfly
  • BEST WESTERN Hotel Butterfly Zermatt
  • Best Western Zermatt
  • Zermatt Best Western


Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.5 per night for guests aged 6-16 years old. This tax does not apply to children under 17 years of age.

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Parking is available nearby and costs CHF 15 per night

Rollaway beds are available for CHF 65.00 per night

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of CHF 10 per pet, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Superb 9.0 From 246 reviews

Best Western Hotel Butterfly, Zermatt
The hotel upgraded our room and we were so surprised. It made our time there the best ever and left us wanting to come back! Thank you hotel angels for the wonderful gift and priceless moments of sitting on the balcony watching the light change!
Gabrielle, usOther trip
Best Western Hotel Butterfly, Zermatt
Little fanfare other than the view
Old hotel that seriously in need of renovations. Views from rooms is nice, but other than that, the hotel offers absolutely nothing. No smile, no frills, nothing to be excited about nore upset about. Breakfast service was good though.
Anucha, us1 night trip
Best Western Hotel Butterfly, Zermatt
When guests register, there is no smile, no initiative and the guests say hello.
Jianhua, us1 night trip
Best Western Hotel Butterfly, Zermatt
Convenient, Reasonably priced Hotel in Zermatt
Big room with a private balcony outside to sit on; very reasonable price; friendly, helpful staff; a 5-minute walk to the train stations; perfect for our needs.
James, us2 night trip
Best Western Hotel Butterfly, Zermatt
Luxurious and Affordable
Hotel and staff were amazing. Modern, clean, and comfortable. Highly recommended for anyone who wants a luxurious stay without the added price.
Elizabeth, us2 night trip

See all reviews

Best Western Hotel Butterfly, Zermatt

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