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1 room, 2 adults
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Hotel Astoria, Zermatt

3.5 stars
Steinmattstrasse 32Postfach 469, ZermattVS3920Switzerland, ‏800-491-6126
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Excellent4.0 / 5
Comfort
Rather comfortable
Value for money
Best value for money
Cleanliness
Clean
Amenities
Bad amenities
69See all 69 Hotels.com reviews
From 111 reviewsTripAdvisor Traveller Rating

Hotel Astoria, Zermatt

Hotel Info: 866-539-8117

from $138
  • Economy Double Room
  • Double Room Single Use
  • Double Room Single Use
  • Junior Suite
  • Economy Double Room Single Use
  • Double Room
  • Single Room

At a glance

Key facts

Hotel size

  • This hotel has 21 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2 PM-10 PM
  • Check-out time is 11 AM
  • Express check-out
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Zermatt is in a car-free zone and can be reached only by train. For more details, please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets allowed *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • No parking

Other information

  • Smoke-free property

Also known as

  • Astoria Zermatt
  • Hotel Astoria Zermatt

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 3.00 per person, per night
  • Resort fee: CHF 2.50 per person, per night

Optional extras

Rollaway beds are available for an additional charge

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of CHF 8 per pet

In the hotel

Food and drink
  • Free breakfast
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Ski storage
  • Sauna
Services
  • Front desk (limited hours)
  • Concierge services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1986
  • Elevator/lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • Minibar
  • Coffee/tea maker
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Premium TV channels
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Recreation

On Site

  • Sauna

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snowboarding nearby
  • Snowshoeing nearby

Hotel Astoria, Zermatt’s small print

Also known as

  • Astoria Zermatt
  • Hotel Astoria Zermatt

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 3.00 per person, per night
  • Resort fee: CHF 2.50 per person, per night

Optional extras

Rollaway beds are available for an additional charge

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of CHF 8 per pet

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.0 /5 from 69 reviews

Hotel Astoria, Zermatt
Outstanding5.0 / 5
Great stay!
Really enjoyed our stay in Astoria. Rooms are spacious with vaulted ceilings, had a huge wrap around balcony overseeing a Matterhorn. Chresta- the receptionist at the hotel - made us feel at home. Will always recommend to family and friends.
1 night family trip
Hotel Astoria, Zermatt
Outstanding5.0 / 5
just perfect
Absolutely beautiful! Location is great, view to Matterhorn from the balcony. Room are spacious and comfortable, breakfast is wonderful. The owner is extremely helpful, friendly, providing good information and advices.
1 night romance trip
Hotel Astoria, Zermatt
Excellent4.0 / 5
Siesta time in Zermatt
BIG ROOM PLEASANT OUTLOOK GOOD BREAKFAST
1 night romance trip
Hotel Astoria, Zermatt
Outstanding5.0 / 5
Best service in town!
The staff was by far the friendliest I've experienced throughout Europe. Showed up on Christmas day with an extra person fully expecting for them to sleep on the floor. Mark, one of the staff members, was told by another staff member that all the extra roll away beds were being used. Mark would not accept it and told us to go enjoy the town and they will figure something out. Came back a few hours later to an extra bed and towels. The rest of the staff was equally pleasant.
2 night trip with friends
Hotel Astoria, Zermatt
Good3.0 / 5
A pleasant enough hotel. We had a double room on the first floor with a balcony overlooked by other local hotels but with some views o0f the hillside. Perhaps rather expensive at around £130 per night given the limited facilities, but it was a stay over a weekend in August. Pleasant if unremarkable. probably a junior suite on a high floor with views of the mountains would have been better, and more expensive. Oh, and Zermatt restaurants are ridiculously expensive! Try eating in the pubs if a restaurant every night starts to become over-bearing on the wallet
3 night romance trip

See all reviews

Hotel Astoria, Zermatt

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