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Quality Hotel Taylors Lakes, Taylors Lakes

4 starsThis property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
7 Melton HighwayTaylors LakesVIC3038Australia
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Excellent4.2 / 5
Room
Great room
Location
Great location
Vibe
Awesome vibe
Food
Delicious food
94See all 94 Hotels.com reviews
From 146 reviewsTripAdvisor Traveller Rating

Quality Hotel Taylors Lakes, Taylors Lakes

from $119
  • Executive King Spa Room
  • Standard Spa Room
  • Standard Queen Room
  • Standard Room
  • Deluxe Triple Room
  • Standard Twin Room
  • Standard Queen
  • Standard Room, 1 King Bed, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking
  • Standard Room, Non Smoking (SPA)
  • Deluxe Twin Room
  • Deluxe Queen Room
  • Deluxe King Room

At a glance

Key facts

Hotel size

  • This hotel has 58 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2 PM-10 PM
  • Check-out time is 11 AM
  • Express check-out
The front desk is open daily from 6:30 AM - 10 PM
The check-in location differs from the property location. To check in, go to Use Intercom
If you are planning to arrive after 10 PM please contact the property at least 24 hours in advance using the information on the booking confirmation.
Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements. Please contact the property in advance to make airport transfer arrangements and receive additional safety instructions. For more details, please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

  • Free RV/bus/truck parking

Also known as

  • Quality Hotel Taylors Lakes
  • Quality Taylors Lakes
  • Taylors Lakes Best Western
  • Best Western Taylors Lakes

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: AUD 200.00 per stay

Optional extras

Onsite credit card charges are subject to an extra charge

Buffet breakfast is offered for an extra charge of AUD 17 per person (approximately)

Cribs/Infant beds are available for AUD 30.00 per night

In the hotel

Food and drink
  • Buffet breakfast on weekdays (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Fitness facilities
  • Fitness classes on site
Working away
  • Number of meeting rooms - 4
  • Conference space
  • Meeting rooms 4
  • Conference center
Services
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 5
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • Separate sitting area
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch plasma TV
  • Cable TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

JBJs Restaurant - This cocktail bar specializes in Modern European cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required. Open daily.

Club Lounge - This restaurant specializes in Modern European cuisine and serves breakfast only.

Quality Hotel Taylors Lakes, Taylors Lakes’s small print

Also known as

  • Quality Hotel Taylors Lakes
  • Quality Taylors Lakes
  • Taylors Lakes Best Western
  • Best Western Taylors Lakes

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: AUD 200.00 per stay

Optional extras

Onsite credit card charges are subject to an extra charge

Buffet breakfast is offered for an extra charge of AUD 17 per person (approximately)

Cribs/Infant beds are available for AUD 30.00 per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 94 reviews

Quality Hotel Taylors Lakes, Taylors Lakes
Excellent4.0 / 5
Comfortable hotel for airport access
This four-star suburban hotel functions out of two separate but adjacent buildings. The rooms, which are large, new, and well furnished, are in one. Reception, as well as the restaurant and a large gaming/betting parlor, are in the other. It sits on a major, divided highway northwest of Melbourne, and access is only from the northbound, south side. The entry for reception could and should be more prominently displayed. We only found it after trying doors for the gaming area and the restaurant first. We chose the hotel for proximity to the Melbourne airport, which we were able to reach in about 15 minutes on a quiet Sunday morning. We had an early dinner in the restaurant, which was routine but certainly adequate. We think it was the best choice available without being right at the airport and would probably stay there again.
1 night romance trip
Quality Hotel Taylors Lakes, Taylors Lakes
Good3.0 / 5
Very Bad Front Desk Experience
After booking the hotel and calling the hotel we were told the FREE transportation was not available so the taxi ride was $35. When we did arrive to the hotel at the front desk we questioned the transportation and Sarah just about bit our heads off saying it was our fault that we did not pre arrange it. I advised nowhere on the site did it state this and again she snapped and said "Well that's the way it is!! They are working on all the websites where the hotel is offered". Thank goodness everyone else at the hotel had a much better attitude because Sarah really needs NOT to be in a customer service position!!!
1 night romance trip
Quality Hotel Taylors Lakes, Taylors Lakes
Outstanding5.0 / 5
Good Place to Stay
Excellent place to stop for the night. It's close to some shopping, and only 15-20 minutes from the Melbourne airport. The room was clean, cool, and comfortable, and they offered complimentary access to the full gym and pool which is located right next to the hotel. The hotels.com ad said breakfast was included in the rate. When I went to check out, the desk attendant told me that it is never included in the rate, but that they would honor the hotels.com ad. They held true to their word, and did not charge me for the breakfast (which was quite a good breakfast by the way.) Excellent customer service.
1 night trip
Quality Hotel Taylors Lakes, Taylors Lakes
Good3.0 / 5
Great that we get rides from airport to hotel . We did not know we have to notify hotel we need a ride. The manager is kind enough to pick us up to hotel from airport at a short notice and we are surprised we are greeted by a Cantonese speaking receptionist. Thanks Miriam
1 night family trip
Quality Hotel Taylors Lakes, Taylors Lakes
Outstanding5.0 / 5
convenient, relaxed hotel
Clean, comfortable room, with modern electronic plug-ins. Only 20 minutes from airport. Small shopping center nearby, big shopping mall only 4 km away. Friendly and helpful staff.
2 night trip

See all reviews

Quality Hotel Taylors Lakes, Taylors Lakes

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