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The Grand Hotel Dallas, Dallas

2.5 stars
7815 Lyndon B Johnson FreewayDallasTX75251United States of America, ‏800-491-6126
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Good3.0 / 5
Location
Great location
Vibe
Poor vibe
Wellness Area
Poor wellness & sports facilities
950See all 950 Hotels.com reviews
From 100 reviewsTripAdvisor Traveller Rating

The Grand Hotel Dallas, Dallas

Hotel Info: 866-539-8117

from $60
  • Standard Double Room
  • Dorm, Castle View, with Jetted Tub (Toyota Room)
  • Suite, 1 King Bed
  • Standard Room, 1 King Bed, Non Smoking
  • Room, 2 Double Beds, Non Smoking
  • Suite, 2 Double Beds

At a glance

Key facts

Hotel size

  • This hotel has 105 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets allowed (dogs only) *

  • Specific rooms only *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • Dallas Grand Hotel
  • Grand Dallas
  • Grand Hotel Dallas

Policies

This hotel will place an authorization/hold for any bookings where payment for the stay will be made at the hotel instead of at the time of booking. For more details, please contact the office using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Early check-in can be arranged for an extra charge of USD 20.00

Late check-out can be arranged for an extra charge of USD 20.00

Rollaway beds are available for USD 10.00 per night

Pets are allowed for an extra charge of USD 20.00 per pet, per night

In the hotel

Food and drink
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Fitness facilities
Working away
  • 24-hour business center
  • Conference space size (feet) - 1000
  • Conference space size (meters) - 93
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Laundry facilities
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Down comforter
  • Egyptian-cotton sheets
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 36-inch plasma TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free long-distance calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

The Grand Hotel Dallas, Dallas’s small print

Also known as

  • Dallas Grand Hotel
  • Grand Dallas
  • Grand Hotel Dallas

Policies

This hotel will place an authorization/hold for any bookings where payment for the stay will be made at the hotel instead of at the time of booking. For more details, please contact the office using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Early check-in can be arranged for an extra charge of USD 20.00

Late check-out can be arranged for an extra charge of USD 20.00

Rollaway beds are available for USD 10.00 per night

Pets are allowed for an extra charge of USD 20.00 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.0 /5 from 950 reviews

The Grand Hotel Dallas, Dallas
Poor1.0 / 5
Rude service
1 night romance trip
The Grand Hotel Dallas, Dallas
Excellent4.0 / 5
Nice hotel for the price, would definitely recommend and stay again!
1 night family trip
The Grand Hotel Dallas, Dallas
Poor1.0 / 5
Grosss
Horrible never will I ever stay here again
1 night romance trip
The Grand Hotel Dallas, Dallas
Good3.0 / 5
It was ok
I was shocked by the appearance of the hotel upon arrival. But decided to stick it out due to no refunds. Checked in with no issues. First rm appeared to as if it was already occupied. (The door wasn't secure and found snacks) Got a new rm with no problem. This rm was better and included a balcony overlooking the pool. The pool was unusable during my 3 day stay due to no one cleaning it. The staff was friendly and answered all questions to the best of their abilities. The neighborhood was not one that I would hang around but I had no problem getting my cab. I would have given it a 4 if the pool was functioning and the first rm was adequate.
3 night romance trip
The Grand Hotel Dallas, Dallas
Good3.0 / 5
Bad csr manager
The csr manager a black woman to be exact was rude and acts as if she can just throw anyone out if she doesn't like what you say or don't agree. She tried to out us out at 7am in morning for no reason. Other than that I love the hotel. I think the grand needs to get rid of those immature csr manager they have in place thinking she can just throw paying customers out. I spent over 1100 with the grand and I would have for some undergrad csr rep to change that.
1 night romance trip

See all reviews

The Grand Hotel Dallas, Dallas

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