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Hotel Hollywood, Sarajevo

4 stars
Dr. Mustafe Pintola 23, IlidžaSarajevoBosnia and Herzegovina, ‏‎800-491-6126
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Good3.0 / 5
Location
Great location
Vibe
Poor vibe
Food
Food is not good
65See all 65 Hotels.com reviews
From 332 reviewsTripAdvisor Traveller Rating

Hotel Hollywood, Sarajevo

Hotel Info: 866-539-8117

from $39
  • Superior Double or Twin Room, River View
  • Superior Single Room, River View
  • Superior Triple Room, River View
  • Superior Double or Twin Room
  • Superior Suite, River View
  • Superior Triple Room
  • Standard Double or Twin Room
  • Standard Triple Room
  • Superior Single Room
  • Standard Single Room

At a glance

Key facts

Hotel size

  • This hotel has 418 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 2:00 PM-8:00 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

  • RV/bus/truck parking

Also known as

  • Hollywood Sarajevo
  • Hotel Hollywood Sarajevo

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 1.50 per person, per night

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Full-service spa
  • Sauna
Working away
  • Business center
  • Conference space
  • Conference center
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Designated smoking areas
  • Terrace
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Washer/dryer
Things to enjoy
  • Balcony
Freshen up
  • Bidet
  • Hair dryer
Be entertained
  • TV
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages, facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy.

Hotel Hollywood, Sarajevo’s small print

Also known as

  • Hollywood Sarajevo
  • Hotel Hollywood Sarajevo

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 1.50 per person, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.0 /5 from 65 reviews

Hotel Hollywood, Sarajevo
Outstanding5.0 / 5
Everything was wonderful
It was great experience .
2 night trip with friends
Hotel Hollywood, Sarajevo
Fair2.0 / 5
Bad customer experience and impolite welcome
First of all, I was given all my rooms in smoking floors even though I requested all rooms to be non-smoking and when I discussed my request, they replied in a rude way "shall we close the hotel just because we don't have non-smoking rooms". Next, i requested them to evacuate the mini bar but no one came! Furthermore, the hotel furniture and finishing is old and need to be changed. Moreover, the hotel is overloaded with so many people and groups and this is one of the reason for bad Customer service. Also, there is no any help desk for any question in regards to tourism. Whenever we ask them any question related to tourist attraction, they refer us to 3rd party company in their hotel who doesn't share any information for free. The indoor swimming pool is old and some of the surrounding glass are broken and there is no any lifeguard. Finally, there is adult movies in the Tv which is not suitable for family with kids.
5 night family trip
Hotel Hollywood, Sarajevo
Good3.0 / 5
never to stay at Holleywood Hotel.
Hotel Location is nice, however the reception staff were not nice and they get upset easy. Delay is expected since one staff will handle your reservation, even though more than one staff are available. Don't take direction from the receptionist otherwise they will provide you with the longest route. Travel agency that are available within the hotel do not provide you with any help, not unless you pay them or hire them. Rooms are smelled with smokes especially the air conditioning system. trolley for the baggage is not always available, so its self services not unless for check out, it will take them more than 45 minutes to come to you. Swimming pool is nice. close to a mall, swimming center and restaurant.
5 night family trip
Hotel Hollywood, Sarajevo
Excellent4.0 / 5
good hotel
The hotel is near the the airport and 15 minutes to the center of Sarajevo. The rooms and hallways need to be cleaned. The breakfast was ok not a great selection. The gym and pool however are tops. It is also a big tour bus hotel.
2 night business trip
Hotel Hollywood, Sarajevo
Poor1.0 / 5
Hidden charges, pollute swimming pool,rude recepti
I had a really bad experience this past weekend. I was visiting Sarajevo from New York to be with my fiancé. I really enjoyed Sarajevo, but the hotel was a disaster. The last day I was leaving my my fiancé, who lives locally in Sarajevo, visited me for 4 hours before my flight, exactly from 1AM to 5AM, before I left to the airport. The receptionist had a note in his notebook that someone stayed with me overnight. So, he charged me for additional guest 25 EUR (32 USD). This is the first hotel among 100 of them I have visited in my life (I travel almost every week for business) that charges for additional guest. After I left he hotel I saw the hotel rate is the same either for one or two people, so obviously this is something they just made up. The receptionist was very rude. He didn't want to even discuss this problem, but just cutting me in the middle of the conversation and kept saying I had to pay. The fact that the receptionist had a note in his notebook about my guest was very weird. The hotel is quite big and has several entrances/exists, but I couldn't believe they are following their guests on the cameras and making notes if you bring a guest into your room. This is just shocking. Secondly, I used their swimming pool was dirty. I got an infection after I returned from my trip. I had to visit a doctor and got a prescription for antibiotics. My recommendation. Stay away from this hotel.
6 night romance trip

See all reviews

Hotel Hollywood, Sarajevo

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