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Secrets The Vine Cancun - Adults Only - All Inclusive

Adults-only property with full-service spa, connected to the convention center, near Aquaworld

  • Free WiFi and free parking
From
$595

Image gallery

  • Exterior
  • Exterior
  • Beach
  • Outdoor Pool
  • Exterior
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8.8.Fabulous.
  • First of all i was very excited to stay here in the beginning. My first stay in cancun…

    May 31, 2021

  • Great food was just ok and I know we are in Mexico but they don’t tell you 2 bottles of…

    May 28, 2021

See all 1,906 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Convenient
Dining options
Transportation options
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 497 smoke-free guestrooms
  • Daily housekeeping
  • Marina
  • On the beach
  • 6 restaurants and 3 poolside bars
  • Full-service spa

What’s around

  • In Zona Hotelera
  • Aquaworld - 12 min walk
  • Cancun Interactive Aquarium - 28 min walk
  • La Isla Shopping Mall - 31 min walk
  • Delfines Beach - 41 min walk
  • Maya Cancun Museum - 25 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Ocean View King
  • Honeymoon Suite Ocean View
  • Honeymoon Suite Ocean Front
  • Master Suite Ocean View
  • Master Suite Ocean Front
  • Preferred Club Junior Suite Ocean View King
  • Preferred Club Honeymoon Suite Ocean View
  • Preferred Club Master Suite Ocean View
  • Preferred Club Master Suite Ocean Front
  • Junior Suite Ocean View King
  • Preferred Club Deluxe Ocean View King
  • Preferred Club Honeymoon Suite Ocean Front
  • Run of the House
  • Deluxe Ocean View Double
  • Preferred Club Deluxe Ocean View Double
  • Deluxe Partial Ocean View King
  • Deluxe Partial Ocean View Double
  • Breakfast Plan Deluxe Ocean View King
  • Breakfast Plan Deluxe Partial Ocean View King

Location

  • In Zona Hotelera
  • Aquaworld - 12 min walk
  • Cancun Interactive Aquarium - 28 min walk

What’s around

Landmarks

  • In Zona Hotelera
  • Aquaworld - 12 min walk
  • Cancun Interactive Aquarium - 28 min walk
  • La Isla Shopping Mall - 31 min walk
  • Delfines Beach - 41 min walk
  • Maya Cancun Museum - 25 min walk
  • Ballenas Beach - 1 min walk
  • Marlin Beach - 12 min walk
  • Luxury Avenue Shopping Mall - 16 min walk
  • Kukulcan Plaza Shopping Mall - 18 min walk
  • Tequila Museum - 28 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive
  • Area shuttle (surcharge)

At a glance

Size

  • 497 rooms
  • Arranged over 18 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. This property enforces a strict dress code in the restaurants.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only)*
  • Specific rooms only*
  • Up to 22 lbs

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
  • Caters to adults only
*See small print for additional details or extra charges

At the property

Food and drink

  • 6 restaurants
  • 7 bars/lounges
  • 3 poolside bars
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills

Things to do

  • Fitness classes on site
  • Pilates classes on site
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Kayaking nearby
  • Sailing nearby
  • Snorkeling nearby
  • Water skiing nearby
  • Windsurfing nearby

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (meters) - 2
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2012
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Fireplace in lobby

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site

Languages Spoken

  • English
  • Korean
  • Portuguese
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Things to enjoy

  • Individually decorated
  • Individually furnished
  • Furnished balcony

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch flat-screen TV
  • Pay movies
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free international calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
  • Buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • Meals and beverages at companion properties

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities
  • Scuba-diving lessons
  • Snorkeling

Land activities
  • Fitness facilities
  • Access to 18-hole golf course
  • Golf open for guests ages 18 years old and older
  • Golf green fees

Lessons/classes/games
  • Aerobics
  • Bartending
  • Cooking
  • Dancing
  • Language
  • Pilates
  • Water fitness
  • Yoga

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included
  • Spa/beauty facilities and services
  • Offsite tours
  • Transportation to offsite activities

Spa

Spa By Pevonia has 14 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Market Cafe - Overlooking the ocean, this restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Dragons - Overlooking the ocean, this restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Bluewater Grill - This restaurant specializes in Argentinean cuisine and serves dinner only. Open daily.

Nebbiolo - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Olio - Overlooking the ocean, this restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Recreation

On Site

  • Fitness facilities
  • Marina on site
  • Sauna
  • Steam room
  • Fitness classes on site
  • Pilates classes on site
  • Yoga classes/instruction on site

Nearby

  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Kayaking nearby
  • Sailing nearby
  • Snorkeling nearby
  • Water skiing nearby
  • Windsurfing nearby

Small print

Also known as

  • Cancun Vine
  • Vine Secrets
  • Secrets Vine
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Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Pets are allowed for an extra charge of MXN 1260 per pet, per night

Area shuttle service is offered for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests under 18 years old are not allowed in the spa.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards and debit cards. Cash is not accepted. 

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Secrets The Vine Cancun - Adults Only - All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there are 4 outdoor pools.
  • Yes, dogs are welcome, with a maximum weight of 22 lbs per pet. There's a charge of MXN 1260 per pet, per night.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
  • Yes, there are 6 onsite restaurants, featuring Mexican cuisine and ocean views. Nearby restaurants include Gustino Italian Grill (6-min walk), Puerto Madero (8-min walk), and La Capilla Argentina (9-min walk).
  • No, this property doesn't have a casino, but PlayCity Casino (15-min drive) and Royal Yak Casino and Sports Book (16-min drive) are both nearby.
  • Have fun with onsite activities like volleyball and beach yoga. Additional recreation onsite includes aerobics , Pilates, and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Secrets The Vine Cancun - Adults Only - All Inclusive also has 3 poolside bars, 7 bars, and a sauna, as well as a steam room and access to a nearby outdoor pool.
8.8.Fabulous.
  • 8.0.Very Good

    Better check-in needed

    Check-in could have been better. I wish they would have explained the layout of the hotel and amenities. The front desk was a bunch of young guys who were just joking around the whole time.

    3 night trip, May 7, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    DO NOT RECOMMEND.

    Hotel was not what we expected. Went for our anniversary & they treated us unlike any other 5 star resorts we have stayed at. They sold us a bottle of tequila with water in it! We will not be back again. Highly do not recommend.

    4 night trip, May 6, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Beautiful hotell!!!!

    Huge misunderstanding up pond arrival. Hotels.com do not specify that the prices they promote in their website are not all inclusive, meaning that when you check in theres going to be an extra charge and a big one. After you check in they will assign you a very persistent sales person and force you to talk to him for the next 2 hours because you cant acces your room untill 3 pm. He will try to up sell you for your next vacation. He will try to make an appointment for the next day or try to sell you on some xcaret trip. Dont be afraid just say NO!!!! Other than that the hotel is beautiful, the staff is incredible friendly and helpful. The sanitation for covid 19 is always on point. I will recommend this hotel, just make sure that the price your getting includes all inclusive and stay away from the sales team thats always on deck ready to sell you something. Great hotel.

    Roberto, 6 night trip, Apr 7, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Birthday 2021

    Overall we had a great stay. The food left much to be desired, which is the only reason I rated the overall stay as pleasing.

    Thelma, 3 night trip, Apr 2, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    The hotel is beautiful and the staff goes beyond and is very attentive. Couldn’t be happier with this. On the other hand, the food was some of the worst I have ever experienced. We tried most of the restaurants and could not manage to find anything that was even ok. It all lacked quality, flavor, and texture. Also- I wouldn’t recommend upgrading to VIP. They sell you on exclusive amenities and a private bar with top shelf liquor which is far from what we experienced. There is no top shelf liquor in my opinion and was super disappointed with this upgrade. We loved the hotel and the staff but sadly this won’t be enough to bring us back unless they fix the food. Wasn’t expecting to be out of this world but it wasn’t even ok. For a 4 Diamond resort the food isn’t even 1 star. Major disconnect between the quality of the resort and the food.

    3 night romance trip, Mar 21, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Everything about this place was amazing!! I am definitely coming back!

    4 night romance trip, Mar 18, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    This was my sixth visit to Secrets the Vine. For all the time I’ve been here, never once when I check in does anyone thank me for coming back. Instead, they bombard you from the second you walk in trying to sell you a vacation timeshare. If I sat through an hour and a half breakfast I would get an upgrade to the executive floor for $49. It would be nice and appreciate it if they automatically gave people an upgrade for coming back. The staff is wonderful always doing what they can to please you and they work so very hard. Roberto by two pool was fantastic. Always smiling and pleasant. Cons- You cannot get a drink other than water anytime before 11. All the bars in the hotel did not have top shelf not even Tito’s which is not an expensive vodka. You can order lunch at 11:30 from the pool but if you wanted to sit at a restaurant I wasn’t till 1230. I get that it’s Covid but people are still paying to come there and they should be a little bit more accommodating especially with premium items. The hotel is certainly starting to age and needs upgrades. It would be really nice if the hotel had more than one outdoor restaurant that serving especially now when people wanna be outside and not inside due to the pandemic. Other hotels even have bars outside but you can sit out which is a really nice feature considering people are coming from colder places and would really like the opportunity to be outside and enjoy the weather.

    4 night trip, Mar 16, 2021

    Verified Expedia guest review

  • 6.0.Good

    Secrets the Vine is located one block off the Kukulkan, which makes this property a little more quiet. The entire hotel was very clean and most of the staff was very accommodating. The entertainment team was awesome. Breakfast buffet offering was more of a blah. Some of the fruit looked like it had been out for an entire day. Same hot dog and hamburgers at the pool every day, no fruit plate offering, no variety. We waited over an hour for breakfast room service, yes they told us it would be along wait, but a 4 or 5 star resort doesn't experience waits this long. Every morning at 8:00am the room lights turned on, woke us up. Never did figure out how to turn off that function. It was what felt like over 100 degrees Fahrenheit in the gym on the 12th floor. because the room faced the morning sun, the A/C could've been turned down, this was another issue I didn't think I'd see at a 4 or 5 star resort. I wouldn't stay here again, once was enough.

    6 night family trip, Mar 14, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    We really enjoyed our stay at Secrets. It was honestly overall a great experience and I would definitely stay there again. The only qualm we had was that we didn't appreciate trying to be upsold to the VIP program the moment after we checked in, we didn't even have a room yet and we felt a little bombarded before we could even settle in. But once we got past that little hiccup it was really great. The staff is SO friendly and accommodating and they really do a good job at maintaining the property. There was entertainment every night and we appreciated that since we didn't feel the need to ever leave the property. The restaurants and food were awesome. It sometimes could take a little long for the food to come out, but wasn't a big deal - we weren't in a rush. If you are someone who likes big portions, I advise you to order multiple entrees as they can sometimes be on the smaller side. For those concerned with COVID, I can say I felt safe throughout the stay. They do a good job of social distancing wherever possible (with floor markers throughout the hotel, restaurant tables spaced out, masks required in buffet areas where the staff serves you instead of you serving yourself). Masks were recommended, not required (except for in the buffet). We booked our COVID test two days before departing and it was a simple and easy process right on site and we had our results a few hours later.

    4 night romance trip, Mar 14, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    They don’t have a swim up bar, but the pool side service was excellent.

    4 night family trip, Mar 8, 2021

    Verified Expedia guest review

See all 1,906 reviews