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All properties in Cuenca, Azuay, Ecuador
1 room, 2 adults

Hotel Boutique Los Balcones, Cuenca

3.5-star3.5 stars
Great for familiesThis property has good facilities for families.
President Borrero 12-08, and Gaspar Sangurima, Cuenca, Azuay, 010150, Ecuador

Family-friendly hotel with restaurant, near Plaza Rotary Market
  • Free buffet breakfast and free WiFi
  • Great for familiesThis property has good facilities for families.
  • Collect stampsYou can collect® Rewards stamps here
Fantastic service
Great location
Delicious food
Awesome vibe

Hotel Boutique Los Balcones, Cuenca

from $58
  • Single Room, Patio
  • Double Room, Balcony
  • Triple Room, Balcony
  • Twin Room, Balcony
  • Apartment, 1 Queen Bed, Kitchen
  • Twin Room, Accessible, Annex Building
  • Single Room, Balcony
  • Double Room, Patio

What’s around Hotel Boutique Los Balcones, Cuenca


  • Heart of Cuenca
  • Plaza Rotary Market - 4 min walk
  • Calderon Park - 6 min walk
  • New Cathedral of Cuenca - 8 min walk
  • Sombrero Museum - 13 min walk
  • San Sebastian Plaza - 16 min walk
  • University of Cuenca's Orchid Garden - 17 min walk
  • Museum of Metals - 28 min walk

Getting around

  • Cuenca (CUE-Mariscal Lamar) - 4 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Ferry terminal shuttle

At a glance

Key facts

Hotel size

  • This hotel has 15 rooms
  • This hotel is arranged over 3 floors


  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.
Airport shuttle service is available from 6:30 AM to 9 PM. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle from 6:30 AM to 9 PM *

  • Ferry terminal shuttle *


  • Self parking *


  • Area shuttle *

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
Working away
  • 24-hour business center
  • Meeting rooms
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Year Built - 1860
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Library
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Bathroom emergency pull cord
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Memory foam mattress
Things to enjoy
  • In-room massage available
  • Yard
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Free international calls
Food and drink
  • Refrigerator
  • Cookware, dishware, and utensils
  • Dishwasher
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features


SOLE MIO - This fine-dining restaurant specializes in Latin American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Hotel Boutique Los Balcones, Cuenca’s small print

Also known as

  • Boutique Los Balcones
  • Hotel Boutique Los Balcones Hotel
  • Hotel Boutique Los Balcones Cuenca
  • Hotel Boutique Los Balcones Hotel Cuenca
  • Boutique Los Balcones Cuenca
  • Hotel Boutique Los Balcones
  • Hotel Boutique Los Balcones Cuenca
  • Boutique Los Balcones Cuenca


Only registered guests are allowed in the guestrooms.

  • Hot springs access available from 6:00 AM to 9:00 PM.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

    This property does not have elevators.

    Parking height restrictions apply.

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

    This property advises that enhanced cleaning and safety measures are currently in place.

    Disinfectant is used to clean the property, and guests are provided with hand sanitizer.

    Personal protective equipment, including masks and gloves, will be available to guests.

    For traveler safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment.

    Individually-wrapped food options are available for breakfast and dinner, and also through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    Optional extras

    Secured self parking costs USD 8 per day with in/out privileges

    Rollaway beds are available for USD 5 per stay

    Babysitting/childcare is available for an extra charge

    Airport shuttle service is offered for an extra charge of USD 10 per room (roundtrip)

    Ferry terminal shuttle service is offered for an extra charge

    Area shuttle service is offered for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Hotel Boutique Los Balcones, Cuenca

    • Are pets allowed at Hotel Boutique Los Balcones?
      Sorry, pets aren't allowed.
    • Is parking offered at Hotel Boutique Los Balcones?
      Yes. Self parking costs USD 8 per day.
    • Is airport shuttle service offered by Hotel Boutique Los Balcones?
      Yes, an airport shuttle is available from 6:30 AM to 9 PM. The charge is USD 10 per room roundtrip.
    • What are the check-in and check-out times at Hotel Boutique Los Balcones?
      You can check in from 3:00 PM to midnight. Check-out time is noon.
    • What is there to do near Hotel Boutique Los Balcones?
      Recommended spots to visit include Plaza Rotary Market (4-min walk) and Calderon Park (6-min walk), along with New Cathedral of Cuenca (8-min walk) and Sombrero Museum (13-min walk).
    • Are there restaurants at or near Hotel Boutique Los Balcones?
      Yes, there's an onsite restaurant that serves Latin American cuisine.

    Recent reviews

    Superb 9.0 From 77 reviews

    Very Good 8.0
    It was a great experience, close all atractives
    JOSE EDUARDO, us2 night family trip
    Very Good 8.0
    In historic building, interesting open atrium, good location for discovering Cuenca. A lovely view of the cathedral out or room window.
    Howard, us3 night romance trip
    Very Good 8.0
    A Charming Hotel in all Respects
    This was a wonderful little hotel near the city center. It was within walking distance to most everything in the city center area and was easy to locate. The traditional Colonial architecture gave this place a warmth and charm that made it inviting in so many ways, but the real charm was the staff who were so welcoming, friendly and accommodating. I had booked an apartment which was in the new section of the hotel. It was clean and comfortable in all respects. The WIFI was good and the rooms in the apartment were spacious. What would make the place even better would be better lighting for shaving over the bathroom mirror. Breakfast was simple but good and the foods that needed to be warm were warm on the buffet table. The staff provided a small space heater for the room to use on the cooler evenings. I would not hesitate to consider this hotel again if I return to Cuenca.
    Eugene, us4 night trip
    Very Good 8.0
    Quaint old Cuenca
    A great old colonial building restored. Service was excellent. Breakfast and good variety. Had a meal on are first night there and it was excellent.
    Allan, us2 night romance trip
    Exceptional 10.0
    Paradice in Cuenca!!
    where can I begin.....The hotel is located in a historical colonial house renovated to reflect modern day life-style. Front desk, manned by owner (Henry) and Hotel Manager (Paulo), provided excellent advice for restaurants, sight seeing and directions. Paulo, a historian, delighted us with facts regarding the Incas and the "conquistadores". Hotel's restaurant offers variety of dishes, superb service and splendid colonial feel. Room was inpecable with balcony to street overlooking city, yet not noise. Hotel is located very close to historical center yet peaceful. Has gorgeous terrace where excellent breakfast is served (included with room). Would definitely come back to hotel and would recommend it. Great value, would pay more!!
    oscar, us3 night romance trip
    Exceptional 10.0
    Great service
    Amazing service in a charming hotel
    Mark, us1 night trip
    Exceptional 10.0
    Best hotel!
    Los Balcones was one of the best, friendliest, most interesting hotels we have ever stayed at. After two weeks, we felt like we were leaving family. The hotel is in an old mansion with a wonderful restaurant in the courtyard. We loved the contrast of the colonial style rooms (ours had painted decorations on the walls) and corridors and the ultra modern bathrooms. Breakfast on the third floor veranda was excellent everyday -- don't miss the "torillas de yucca" and the cheese empanadas -- and the hotel restaurant was excellent. It's a short walk to the Central Square and New Cathedral, the River, museums, nightlife, restaurants, etc.
    Wanda, us12 night romance trip
    Very Good 8.0
    Great experience
    Very welcoming staff, lovely and charming hotel.
    Joan, mx3 night trip with friends

    Hotel Boutique Los Balcones, Cuenca

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