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All properties in Cuenca, Azuay, Ecuador

Hotel Boutique Los Balcones

Family-friendly hotel with restaurant, near Plaza Rotary Market

  • Free full breakfast and free WiFi
From
$50

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  • Hotel Boutique Los Balcones
  • Hotel Boutique Los Balcones
  • Single Room, Balcony - Bathroom
  • Twin Room, Balcony - Bathroom
  • Hotel Boutique Los Balcones
Hotel Boutique Los Balcones. Image 1 of 49
1 / 49Hotel Boutique Los Balcones
President Borrero 12-08, Cuenca, 10150, Azuay, Ecuador
9.2.Superb.
  • Many thanks to the staff for making my two week stay pleasurable and comfortable. You…

    Oct 10, 2021

  • Excellent across the board.

    Jul 8, 2021

See all 58 reviews

Official standards

This property advises that it adheres to COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Safe
Dining options
Shopping

The following facilities or services will be unavailable from July 1 2021 to March 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Parking available
    • Free WiFi
    • Airport transfer

    Property highlights

    Main amenities

    • 15 guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • Rooftop terrace
    • Self parking
    • 24-hour business center

    For families

    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Cookware, dishware, and utensils
    • Refrigerator
    • Private bathroom
    • Premium TV channels

    What’s around

    • In Downtown Cuenca
    • Calderon Park - 6 min walk
    • Plaza Rotary Market - 4 min walk
    • New Cathedral of Cuenca - 8 min walk
    • Sombrero Museum - 13 min walk
    • San Sebastian Plaza - 16 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Single Room, Patio
    • Double Room, Balcony
    • Triple Room, Balcony
    • Twin Room, Balcony
    • Apartment, 1 Queen Bed, Kitchen
    • Double or Twin Room, Accessible, Annex Building
    • Single Room, Balcony
    • Double Room, Patio

    What’s around

    Landmarks

    • In Downtown Cuenca
    • Calderon Park - 6 min walk
    • Plaza Rotary Market - 4 min walk
    • New Cathedral of Cuenca - 8 min walk
    • Sombrero Museum - 13 min walk
    • San Sebastian Plaza - 16 min walk
    • Museum of Metals - 28 min walk
    • Mirador de Turi - 2.4 mi / 3.9 km
    • Amaru Zoo - 4.9 mi / 7.8 km
    • El Cajas National Park - 10.3 mi / 16.6 km

    Getting around

    • Cuenca (CUE-Mariscal Lamar) - 4 min drive
    • Airport shuttle (surcharge)
    • Area shuttle (surcharge)
    • Ferry terminal shuttle
    map
    See on map
    President Borrero 12-08, Cuenca, 10150, Azuay, Ecuador

    At a glance

    Hotel size

    • This hotel has 15 rooms
    • This hotel is arranged over 3 floors

    Arriving/leaving

    • Check-in time 3:00 PM-midnight
    • Check-out time is noon
    • Express check-in/out

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • One child stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting/childcare*

    Pets

    • Pets not allowed

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Transfers

    • Airport shuttle from 6:30 AM to 9 PM*
    • Ferry terminal shuttle*

    Parking

    • Secured onsite self parking (USD 10 per day; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Height restrictions apply for onsite parking
    *See fees and policies for additional details or extra charges

    In the hotel

    Taking the kids?

    • In-room childcare (surcharge)

    Food and drink

    • Free full breakfast daily
    • Restaurant
    • Bar/lounge
    • Coffee shop/café
    • Room service (during limited hours)
    • Free reception
    • Coffee/tea in a common area

    Things to do

    • Bicycle rentals nearby
    • Ecotours nearby
    • Hiking/biking trails nearby

    Working away

    • 24-hour business center
    • Business center
    • Meeting rooms
    • Computer station

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Hair salon
    • Free newspapers in lobby
    • Luggage storage
    • Wedding services
    • Multilingual staff
    • Porter/bellhop

    Facilities

    • Number of buildings/towers - 1
    • Year Built - 1860
    • Safe-deposit box at front desk
    • Designated smoking areas
    • Rooftop terrace
    • Garden
    • Terrace
    • Library
    • Television in common areas

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair accessible
    • Wheelchair-accessible parking
    • Raised toilet seat
    • Bathroom emergency pull cord

    Languages Spoken

    • English
    • Spanish

    In the room

    Home comforts

    • Minibar
    • Iron/ironing board (on request)

    Sleep well

    • Hypo-allergenic bedding available
    • Pillow menu
    • Down comforter
    • Blackout drapes/curtains
    • Soundproofed rooms
    • Premium bedding
    • Memory foam mattress

    Things to enjoy

    • In-room massage available
    • Yard
    • Individually decorated
    • Individually furnished

    Freshen up

    • Private bathroom
    • Rainfall showerhead
    • Shower only
    • Designer toiletries
    • Hair dryer

    Be entertained

    • 32-inch LCD TV
    • Pay movies
    • Premium TV channels
    • IPod docking station

    Stay connected

    • Desk
    • Free WiFi
    • Free international calls

    Food and drink

    • Refrigerator
    • Cookware, dishware, and utensils
    • Dishwasher

    More

    • Daily housekeeping
    • In-room safe
    • Access via exterior corridors

    Special features

    Dining

    SOLE MIO - This fine-dining restaurant specializes in Latin American cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

    Fees & policies

    Optional extras

    • Airport shuttle service is offered for an extra charge of USD 10 per room (roundtrip)
    • Ferry terminal shuttle service is offered for an extra charge
    • Area shuttle service is offered for an extra charge

    Children and extra bedsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • In-room babysitting is available for an extra charge
    • Rollaway beds are available for USD 5.0 per stay
    • Babysitting/childcare is available for an extra charge

    ParkingPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Secured self parking costs USD 10 per day with in/out privileges
    • Parking height restrictions apply

    Pool, spa, and gym (if applicable)Pay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Hot springs access available from 6:00 AM to 9:00 PM

    Hygiene and cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

    Contactless check-in and contactless check-out are available.

    Enhanced food service safety measures are in place.

    Individually-wrapped food options are available for dinner and through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

    This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO).

    Policies

    Only registered guests are allowed in the guestrooms.

    Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

    This property does not have elevators.

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    This property accepts credit cards, debit cards and cash.

    Also known as

    • Boutique Los Balcones
    • Hotel Boutique Los Balcones Hotel
    • Hotel Boutique Los Balcones Cuenca
    • Hotel Boutique Los Balcones Hotel Cuenca
    • Boutique Los Balcones Cuenca
    • Hotel Boutique Los Balcones
    • Hotel Boutique Los Balcones Cuenca
    • Boutique Los Balcones Cuenca

    *See fees and policies for additional details or extra charges

    FAQs

    • Yes, Hotel Boutique Los Balcones does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Self parking costs USD 10 per day.
    • Sorry, pets aren't allowed.
    • You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
    • Yes, SOLE MIO offers alfresco dining and Latin American cuisine. The dining venue will be unavailable from July 1 2021 to March 1 2022 (dates subject to change). Nearby restaurants include Picantes de Leo (5-min walk), Empanadas Loreto (5-min walk), and La Fornace (5-min walk).
    • Yes, an airport shuttle is available from 6:30 AM to 9 PM. The charge is USD 10 per room roundtrip.
    • Have fun with nearby activities like cycling and hiking. Additional recreation nearby includes hot springs and ecotours. Hotel Boutique Los Balcones also has a garden.
    9.2.Superb.
    • 10.0.Exceptional

      One of the best hotels we’ve stayed in. The manager, Henry, definitely goes off and beyond to ensure that our stay was a good one. Clean and organized hotel, great staff, and very accommodating. Definitely looking forward to staying again on our next trip to Ecuador.

      20 night family trip, Jun 11, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Great Staff and hotel

      Great Hotel and staff, Henry was great, he arranged our COVID tests, got us excellent restaurant reservations and very accommodating. The hotel is in a perfect location and has a great vibe, I would highly recommend

      Patrick, 1 night trip, Jun 5, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      I will stay here again! Loved it.

      I stayed here for 4 nights when I first got to Ecuador and again on my last night. This beautifully renovated building is a pleasure to stay at. The staff are kind and helpful. The food is also good. I just had breakfast delivered to my room. They are accommodating for special dietary requests. The manager also picked me up and dropped me off at the airport. He speaks fluent English. I even made a friend who rents an apartment in the back. Oh and there is hot water in the rooms, which is not always the case at some hotels!

      Barbara, 4 night trip, Mar 5, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Hotel is amazing clean, well located, excellent breakfast excellent service

      Carlos, 3 night trip, Oct 9, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Comfortable beds and excellent cable tv! Room service was amazing and location was perfect!

      3 night family trip, Jan 22, 2020

      Verified Travelocity guest review

    • 10.0.Exceptional

      Nice place

      We had a wonderful time at the EB Hotel by Eurobuildings near the Quito Airport. This hotel is state of the art in hotel design. There are many unique features such as two rainfall shower heads allowing for two to shower at the same time, under table and bed light that is motion sensitive allowing for late night trips to the bathroom without turning on lights and distrupting the sleep of others. There is also ample space to store and open luggage. The wifi in the rooms is much faster than others we have experienced in South America. While the rest of the hotel is equally well thought out (such as a spa with massage and a steam room), the best part of the hotel was the staff. We felt like family. From Daniela the Food and Beverage manager to Angel (who makes delicious Pisco Sours) the bartender, our night there was one to remember. We only wish we could have stayed there longer. We later found out the secret behind this fabulous hotel, the owner! Marcos treats his employees (he calls them family) with respect and thinks of them as family. Additionally, he was personally involved with the special features previously mentioned in the rooms. My wife and I highly recommend the hotel and would definitely stay there again.

      Patrick, 4 night trip, Dec 25, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      This was a great, quiet place, and the staff was OUTSTANDING! Very helpful, accommodating, and extremely nice people. The location is in the center of old Cuenca, so everything you’d need or want is within a 10-15 minute walk. I’ll definitely be staying here again.

      5 night romance trip, Dec 22, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Excellent staff, clean rooms, excellent location..

      omid, 2 night trip, Nov 29, 2019

      Verified Expedia guest review

    • 8.0.Very Good

      Lovely old historic hotel; fair amount of noise as it’s right in the city, and beds are slightly uncomfortable, but lovely staff and great location for seeing Cuenca.

      Mlsobg, 2 night romance trip, Oct 22, 2019

      Verified Expedia guest review

    • 6.0.Good

      Great location. Many restaurants around. Most things walking distance.

      1 night romance trip, Oct 14, 2019

      Verified Orbitz guest review

    See all 58 reviews