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Hotel Boutique Los Balcones, Cuenca

3.5-star3.5 stars
President Borrero 12-08and Gaspar Sangurima, CuencaAzuay010150Ecuador

Family hotel in Cuenca with restaurant, bar/lounge
  • Free buffet breakfast and free WiFi
Fantastic service
Awesome vibe
Great room
90See all 90 reviews
From 472 reviewsTripAdvisor Traveller Rating

Hotel Boutique Los Balcones, Cuenca

from $38
  • Single Room, Patio
  • Double Room, Balcony
  • Triple Room, Balcony
  • Twin Room, Balcony
  • Standard Apartment, 1 Queen Bed, Kitchen
  • Standard Twin Room, 1 Bedroom, Accessible, Annex Building
  • Standard Double Room, 1 Double Bed
  • Double Room, 1 Queen Bed

At a glance

Key facts

Hotel size

  • This hotel has 15 rooms
  • This hotel is arranged over 3 floors


  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 15

Travelling with others


  • One child (8 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast

  • Babysitting/childcare *


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle (available 24 hours) *

  • Ferry terminal shuttle *


  • Self parking *

  • Extended parking


  • Area shuttle *

Other information

  • Resort fee included
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Spa services on site
  • Ecotours nearby
Working away
  • 24-hour business center
  • Meeting rooms
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Year Built 1860
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Library
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Sleep Number by Select Comfort mattress
Things to enjoy
  • In-room massage available
  • Yard
  • Individually decorated
  • Individually furnished
  • Balcony
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free international calls
Food and drink
  • Refrigerator
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features


SOLE MIO - This fine-dining restaurant specializes in Latin American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.

Hotel Boutique Los Balcones, Cuenca’s small print

Also known as

  • Boutique Los Balcones
  • Boutique Los Balcones Cuenca
  • Hotel Boutique Los Balcones
  • Hotel Boutique Los Balcones Cuenca


Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property does not have elevators.

Parking height restrictions apply.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Resort fee inclusions:

  • Breakfast
  • Spa tub access
  • Airport shuttle
  • Shuttle service
  • Bicycle storage
  • Business center/computer access
  • Internet access (may be limited)
  • Newspaper
  • Phone calls (may be limited)
  • Faxes
  • In-room safe
  • In-room coffee
  • In-room bottled water
  • Laundry facilities
  • Concierge/valet service
  • Self parking
  • Valet parking
  • Parking
  • Lending library access
  • Housekeeping

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Self parking costs USD 5 per night

Extended parking costs USD 5 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 5 per room (roundtrip)

Dial-up Internet access is available in guestrooms for an extra charge

Ferry terminal shuttle service is offered for an extra charge

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hotel Boutique Los Balcones, Cuenca


  • Heart of Cuenca
  • Civic Plaza - 3 min walk
  • Plaza Rotary Market - 4 min walk
  • Esqueletologia Museum - 5 min walk
  • Calderon Park - 7 min walk
  • Church of Santo Domingo - 8 min walk
  • New Cathedral of Cuenca - 8 min walk
  • Museum of the Canari Identity - 9 min walk

Getting around

  • Cuenca (CUE-Mariscal Lamar) - 6 min drive
  • Extended parking
  • Self parking (surcharge)
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Ferry terminal shuttle

Recent reviews

Superb 9.2 From 90 reviews

Hotel Boutique Los Balcones, Cuenca
Very Good8.0
Quaint old Cuenca
A great old colonial building restored. Service was excellent. Breakfast and good variety. Had a meal on are first night there and it was excellent.
Allan, us2 night trip
Hotel Boutique Los Balcones, Cuenca
Paradice in Cuenca!!
where can I begin.....The hotel is located in a historical colonial house renovated to reflect modern day life-style. Front desk, manned by owner (Henry) and Hotel Manager (Paulo), provided excellent advice for restaurants, sight seeing and directions. Paulo, a historian, delighted us with facts regarding the Incas and the "conquistadores". Hotel's restaurant offers variety of dishes, superb service and splendid colonial feel. Room was inpecable with balcony to street overlooking city, yet not noise. Hotel is located very close to historical center yet peaceful. Has gorgeous terrace where excellent breakfast is served (included with room). Would definitely come back to hotel and would recommend it. Great value, would pay more!!
oscar, us3 night romance trip
Hotel Boutique Los Balcones, Cuenca
Great service
Amazing service in a charming hotel
Mark, us1 night trip
Hotel Boutique Los Balcones, Cuenca
Best hotel!
Los Balcones was one of the best, friendliest, most interesting hotels we have ever stayed at. After two weeks, we felt like we were leaving family. The hotel is in an old mansion with a wonderful restaurant in the courtyard. We loved the contrast of the colonial style rooms (ours had painted decorations on the walls) and corridors and the ultra modern bathrooms. Breakfast on the third floor veranda was excellent everyday -- don't miss the "torillas de yucca" and the cheese empanadas -- and the hotel restaurant was excellent. It's a short walk to the Central Square and New Cathedral, the River, museums, nightlife, restaurants, etc.
Wanda, us12 night romance trip
Hotel Boutique Los Balcones, Cuenca
old world charm
I loved this hotel. It is old, very charming, and walking distance to everything in Cuenca. The staff were wonderful, and very helpful in so many ways, always so accommodating.
Diane, us1 night trip

See all reviews

Hotel Boutique Los Balcones, Cuenca

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